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Redstor

Cloud backup for managed service providers with instant streamed recovery

As of 1 September 2026, Redstor's pricing is not published; the vendor quotes on request. A UK backup platform sold almost entirely through MSPs, whose distinguishing feature is streaming data back on demand so users work during a restore rather than after it. Softwr lists it under Backup. Redstor is available on Windows, macOS, Linux, Web.

Overview

What Redstor does

Redstor is a cloud-first backup and recovery platform covering Microsoft 365, Google Workspace, servers, endpoints, virtual machines, Kubernetes, Xero, QuickBooks and Salesforce. It is sold through managed service providers rather than direct, with multi-tenant management, per-client billing and white labelling built for that channel. The distinguishing capability is InstantData. Rather than waiting for a full restore to complete before anyone can work, Redstor streams the most-requested data first and serves the rest on demand in the background, so a recovered server is usable in minutes with the bulk still arriving. For an MSP whose service level agreement is measured in recovery time, that changes what can be promised. The company also holds data in UK and regional data centres, which matters where public sector or legal clients require data to stay in jurisdiction. Buyers are UK and European managed service providers and, through them, small and medium businesses. The trade-off is that this is a channel product. Buying direct is generally not an option, so your experience, price and support responsiveness are mediated by whichever partner you choose, and switching partners without switching product is awkward.

What people use it for

  • A UK managed service provider needing client data to stay in UK data centres for public sector contracts
  • An MSP that wants to promise a recovery time measured in minutes rather than hours for file servers
  • A business needing Microsoft 365 and accounting SaaS backup managed by its IT provider in one console
  • An MSP consolidating several backup products across its client base onto one multi-tenant platform

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Redstor.

  • It is sold through the channel, so you cannot buy it direct and your price and support quality depend entirely on the partner you engage.
  • Pricing is not published at all, and because partners resell it with their own margin, comparing quotes across MSPs is comparing partner markups rather than product cost.
  • The InstantData streaming advantage depends on network bandwidth to the data centre, so sites with poor connectivity see much less benefit than the demonstrations suggest.
  • Its footprint is concentrated in the UK, Europe and South Africa, so multinational organisations needing consistent coverage in North America or Asia will find the regional story uneven.
  • Feature depth for large enterprise virtual machine estates trails Veeam and Rubrik, so it fits small and medium client workloads rather than complex data centre recovery.

Cross-shopped

What people choose instead of Redstor

Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

  • Redstor logo
    Redstor
    vs
    Datto Backup logo
    Datto Backup

    Datto Backup: Stronger appliance-based recovery for MSPs willing to place hardware on client sites

  • Redstor logo
    Redstor
    vs
    Keepit logo
    Keepit

    Keepit: If the requirement is SaaS application backup only, with published pricing and independent cloud storage

Pricing

What Redstor costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Redstor Platform

On request

  • Sold through managed service providers, priced per protected device or per user
  • Storage included in the per-unit price rather than billed separately
  • No egress or restore charges
  • UK and regional data centre options
  • Multi-tenant MSP console included

Capabilities

Features

  • InstantData

    Streams data back on demand so recovered systems are usable before the restore completes

  • Multi-tenant console

    Single management view across all client tenants with per-client policy and reporting

  • SaaS application backup

    Microsoft 365, Google Workspace, Salesforce, Xero and QuickBooks protection

  • Regional data centres

    UK and regional storage options for data residency requirements

  • Malware detection

    Scans backup content for known malicious files to avoid reinfection on restore

  • White labelling

    MSP branding of the console and client-facing communications

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

Can we buy Redstor directly?

Generally no. It is a channel product sold through managed service providers, so partner selection is part of the buying decision.

Are there restore or egress charges?

Redstor includes storage and recovery in the per-unit price rather than charging separately for egress, which is the opposite of the cloud-native backup vendors.

Where is data stored?

UK and regional data centres, selectable by tenant, which is the reason UK public sector and legal clients tend to shortlist it.

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Where to go from Redstor

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Softwr does not host reviews and shows no star rating for Redstor, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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