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Backup · head to head

MSP360 Backup vs Redstor

MSP360 Backup logo

MSP360 Backup

Backup

Cross-platform backup for MSPs and IT teams

From
Free
Rated
-
Full reviewWebsite
Redstor logo

Redstor

Backup

Cloud backup for managed service providers with instant streamed recovery

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only MSP360 Backup has a free tier, so it costs nothing to try first.
  • Each has a real cost: MSP360 Backup pricing can be expensive when scaling up to large deployments; Redstor it is sold through the channel, so you cannot buy it direct and your price and support quality depend entirely on the partner you engage.
  • They diverge on capability: MSP360 Backup covers Cross-platform support, Redstor covers InstantData.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which MSP360 Backup and Redstor actually diverge.

Attributes where MSP360 Backup and Redstor differ
AttributeMSP360 BackupRedstor
Starting priceFreeOn request
Pricing modelsubscriptionquote
Free tierYesNo
PlatformsWindows, macOS, LinuxWindows, macOS, Linux, Web
Founded2008Unknown

Identical on both: user rating (Not yet rated), category (Backup).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MSP360 Backup

  • Cross-platform support
  • Any cloud storage
  • Image-based backup
  • SQL backup
  • Centralized management
  • Ransomware protection
  • AWS S3
  • Azure

Only in Redstor

  • InstantData
  • Multi-tenant console
  • SaaS application backup
  • Regional data centres
  • Malware detection
  • White labelling

What people use each for

The jobs each tool is most often brought in to do.

MSP360 Backup

  • Data protectionnot Redstor
  • Disaster recoverynot Redstor
  • Business continuitynot Redstor
  • Ransomware protectionnot Redstor
  • Compliancenot Redstor

Redstor

  • A UK managed service provider needing client data to stay in UK data centres for public sector contractsnot MSP360 Backup
  • An MSP that wants to promise a recovery time measured in minutes rather than hours for file serversnot MSP360 Backup
  • A business needing Microsoft 365 and accounting SaaS backup managed by its IT provider in one consolenot MSP360 Backup
  • An MSP consolidating several backup products across its client base onto one multi-tenant platformnot MSP360 Backup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MSP360 Backup

  • Pricing can be expensive when scaling up to large deployments

Redstor

  • It is sold through the channel, so you cannot buy it direct and your price and support quality depend entirely on the partner you engage.
  • Pricing is not published at all, and because partners resell it with their own margin, comparing quotes across MSPs is comparing partner markups rather than product cost.
  • The InstantData streaming advantage depends on network bandwidth to the data centre, so sites with poor connectivity see much less benefit than the demonstrations suggest.
  • Its footprint is concentrated in the UK, Europe and South Africa, so multinational organisations needing consistent coverage in North America or Asia will find the regional story uneven.
  • Feature depth for large enterprise virtual machine estates trails Veeam and Rubrik, so it fits small and medium client workloads rather than complex data centre recovery.

Pricing, plan by plan

MSP360 Backup

Free
  • Desktop$4/month
    • Cross-platform backup
    • Any cloud storage
    • Centralized console

Redstor

On request
  • Redstor Platform$undefined/year
    • Sold through managed service providers, priced per protected device or per user
    • Storage included in the per-unit price rather than billed separately
    • No egress or restore charges

Which should you pick?

Choose MSP360 Backup if

  • You need cross-platform support.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want any cloud storage.
MSP360 Backup review

Choose Redstor if

  • You need instantdata.
  • You work on Windows, macOS, Linux, Web.
  • You also want multi-tenant console.
Redstor review

Questions people ask

Is MSP360 Backup or Redstor better?
Neither clearly leads. MSP360 Backup starts at Free and Redstor at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MSP360 Backup or Redstor?
MSP360 Backup has a free tier; the other does not. Paid plans start at Free for MSP360 Backup and On request for Redstor.
Does MSP360 Backup or Redstor run on more platforms?
MSP360 Backup runs on Windows, macOS, Linux. Redstor runs on Windows, macOS, Linux, Web.
Can I use MSP360 Backup for free?
Yes. MSP360 Backup has a free tier, so you can try it without paying. Redstor starts at On request.
What is MSP360 Backup best used for?
MSP360 Backup is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Redstor is typically brought in for.
What can MSP360 Backup do that Redstor cannot?
MSP360 Backup covers Cross-platform support, Any cloud storage, Image-based backup, SQL backup. Redstor covers InstantData, Multi-tenant console, SaaS application backup, Regional data centres.

Answered from the vendors’ own pages

MSP360 Backup: What cloud storage providers does MSP360 Backup support?

MSP360 Backup integrates with leading cloud storage providers including AWS S3, Backblaze B2, Microsoft Azure, Google Cloud Platform, Wasabi, and on-premises storage solutions, providing flexibility in storage destination selection.

Source
Redstor: Can we buy Redstor directly?

Generally no. It is a channel product sold through managed service providers, so partner selection is part of the buying decision.

MSP360 Backup: What platforms does MSP360 Backup support?

MSP360 Backup is cross-platform software supporting Windows, macOS, and Linux operating systems, allowing organizations to protect diverse IT infrastructure.

Source
Redstor: Are there restore or egress charges?

Redstor includes storage and recovery in the per-unit price rather than charging separately for egress, which is the opposite of the cloud-native backup vendors.

MSP360 Backup: Does MSP360 Backup offer encryption?

Yes, MSP360 Backup includes encryption features for data protection, role-based permissions, and ransomware protection capabilities to ensure data security during backup and recovery.

Redstor: Where is data stored?

UK and regional data centres, selectable by tenant, which is the reason UK public sector and legal clients tend to shortlist it.

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