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CrashPlan vs MSP360 Backup

CrashPlan logo

CrashPlan

Software

Endpoint backup designed for work-from-anywhere

From
$8/month
Rated
-
Full reviewWebsite
MSP360 Backup logo

MSP360 Backup

Software

Cross-platform backup for MSPs and IT teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MSP360 Backup has a free tier, so it costs nothing to try first.
  • Each has a real cost: CrashPlan initial data uploads can be noticeably slow, often taking several full days for complete system backups; MSP360 Backup pricing can be expensive when scaling up to large deployments
  • They diverge on capability: CrashPlan covers Automatic backup, MSP360 Backup covers Cross-platform support.

Where they differ

Only the attributes on which CrashPlan and MSP360 Backup actually diverge.

Attributes where CrashPlan and MSP360 Backup differ
AttributeCrashPlanMSP360 Backup
Starting price$8/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWindows, macOS, Cloud (Microsoft 365, Google Workspace)Windows, macOS, Linux
Founded20012008

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CrashPlan

  • Automatic backup
  • Continuous protection
  • Legal hold
  • Centralized administration
  • Unlimited storage
  • AES 256-bit encryption
  • Active Directory
  • LDAP

Only in MSP360 Backup

  • Cross-platform support
  • Any cloud storage
  • Image-based backup
  • SQL backup
  • Centralized management
  • Ransomware protection
  • AWS S3
  • Azure

Both cover

  • Windows support
  • Mac support
  • Linux support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CrashPlan

  • Data protection
  • Disaster recovery
  • Business continuity
  • Ransomware protection
  • Compliance

MSP360 Backup

  • Data protection
  • Disaster recovery
  • Business continuity
  • Ransomware protection
  • Compliance

Both are used for data protection, disaster recovery, business continuity, ransomware protection, compliance, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CrashPlan

  • Initial data uploads can be noticeably slow, often taking several full days for complete system backups
  • Occasional slow restore speeds for very large files impact recovery time objectives
  • Full system recovery requires requesting hard drive delivery instead of bare-metal restore capability
  • Difficulties reported with backing up or restoring data from external hard drives
  • Pricing is higher than some competitors like Backblaze when compared per user/month
  • Limited SIEM integration and governance reporting for enterprise environments

MSP360 Backup

  • Pricing can be expensive when scaling up to large deployments

Pricing, plan by plan

CrashPlan

$8/month
  • Professional (Monthly)$8/month
    • Unlimited backup capacity
    • Unlimited file versions
    • 90-day deleted file retention
  • Professional (Annual)$88/year
    • All Monthly features
    • $0.88 savings per month vs monthly billing
  • Professional (2-Year)$158/2 years
    • All features
    • Lower per-month cost vs annual

MSP360 Backup

Free
  • Desktop$4/month
    • Cross-platform backup
    • Any cloud storage
    • Centralized console

Which should you pick?

Choose CrashPlan if

  • You need automatic backup.
  • You work on Windows, macOS, Cloud (Microsoft 365, Google Workspace).
  • You also want continuous protection.
CrashPlan review

Choose MSP360 Backup if

  • You need cross-platform support.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want any cloud storage.
MSP360 Backup review

Questions people ask

Is CrashPlan or MSP360 Backup better?
Neither clearly leads. CrashPlan starts at $8/month and MSP360 Backup at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CrashPlan or MSP360 Backup?
MSP360 Backup has a free tier; the other does not. Paid plans start at $8/month for CrashPlan and Free for MSP360 Backup.
Does CrashPlan or MSP360 Backup run on more platforms?
CrashPlan runs on Windows, macOS, Cloud (Microsoft 365, Google Workspace). MSP360 Backup runs on Windows, macOS, Linux.
Can I use MSP360 Backup for free?
Yes. MSP360 Backup has a free tier, so you can try it without paying. CrashPlan starts at $8/month.
What is CrashPlan best used for?
CrashPlan is most often used for data protection, disaster recovery, business continuity, ransomware protection.
What can CrashPlan do that MSP360 Backup cannot?
CrashPlan covers Automatic backup, Continuous protection, Legal hold, Centralized administration. MSP360 Backup covers Cross-platform support, Any cloud storage, Image-based backup, SQL backup. Both handle Windows support, Mac support, Linux support, Web support.

Answered from the vendors’ own pages

CrashPlan: What is CrashPlan's pricing for business backup?

CrashPlan Professional Edition costs $8 per user/month (billed monthly), $7.33 per user/month when billed annually ($88/year), or $158 per user for a 2-year commitment. This includes unlimited backup capacity, unlimited file versions, and 90-day deleted file retention.

Source
MSP360 Backup: What cloud storage providers does MSP360 Backup support?

MSP360 Backup integrates with leading cloud storage providers including AWS S3, Backblaze B2, Microsoft Azure, Google Cloud Platform, Wasabi, and on-premises storage solutions, providing flexibility in storage destination selection.

Source
CrashPlan: Does CrashPlan offer a free trial?

Yes, CrashPlan offers a 14-day free trial. Credit card information is required for signup, but there will be no charge if you cancel during the trial period. Your credit card will be automatically charged when the trial ends unless you cancel.

Source
MSP360 Backup: What platforms does MSP360 Backup support?

MSP360 Backup is cross-platform software supporting Windows, macOS, and Linux operating systems, allowing organizations to protect diverse IT infrastructure.

Source
CrashPlan: What platforms and services does CrashPlan protect?

CrashPlan protects Windows and Mac endpoints, Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams), and Google Workspace (Gmail, Google Drive). The platform provides backup for endpoints, servers, and cloud applications.

Source
MSP360 Backup: Does MSP360 Backup offer encryption?

Yes, MSP360 Backup includes encryption features for data protection, role-based permissions, and ransomware protection capabilities to ensure data security during backup and recovery.

CrashPlan: Does CrashPlan have a free version for consumers?

No, CrashPlan discontinued its consumer personal backup tier and now focuses exclusively on commercial businesses. The platform is strictly for business and organizational use.

Source
CrashPlan: What is CrashPlan's partnership status with Microsoft?

CrashPlan is a trusted Microsoft Partner and is co-sell eligible. The platform is available in the Microsoft Marketplace and counts toward customers' Microsoft Azure Consumption Commitment (MACC). CrashPlan is built on Microsoft Azure infrastructure.

Source
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