Softwr

File Storage & Backup · head to head

CrashPlan vs Sync.com

CrashPlan logo

CrashPlan

File Storage & Backup

Endpoint backup designed for work-from-anywhere

From
$8/month
Rated
-
Full reviewWebsite
Sync.com logo

Sync.com

File Storage & Backup

Cloud storage, backup and sharing with end-to-end encryption

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CrashPlan initial data uploads can be noticeably slow, often taking several full days for complete system backups; Sync.com all Teams plans require a minimum of 3 users

Where they differ

Only the attributes on which CrashPlan and Sync.com actually diverge.

Attributes where CrashPlan and Sync.com differ
AttributeCrashPlanSync.com
Starting price$8/monthOn request
Pricing modelUnknownsubscription
PlatformsWindows, macOS, Cloud (Microsoft 365, Google Workspace)Web
Founded2001Unknown

Identical on both: free tier (No), user rating (Not yet rated), category (File Storage & Backup).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CrashPlan

  • Automatic backup
  • Continuous protection
  • Legal hold
  • Centralized administration
  • Unlimited storage
  • AES 256-bit encryption
  • Active Directory
  • LDAP

Only in Sync.com

Nothing recorded that CrashPlan does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

CrashPlan

  • Data protectionnot Sync.com
  • Disaster recoverynot Sync.com
  • Business continuitynot Sync.com
  • Ransomware protectionnot Sync.com
  • Compliancenot Sync.com

Sync.com

No use cases recorded yet. See the Sync.com review.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CrashPlan

  • Initial data uploads can be noticeably slow, often taking several full days for complete system backups
  • Occasional slow restore speeds for very large files impact recovery time objectives
  • Full system recovery requires requesting hard drive delivery instead of bare-metal restore capability
  • Difficulties reported with backing up or restoring data from external hard drives
  • Pricing is higher than some competitors like Backblaze when compared per user/month
  • Limited SIEM integration and governance reporting for enterprise environments

Sync.com

  • All Teams plans require a minimum of 3 users
  • The advertised low monthly rate (e.g. $4/month for Teams 1TB) is a promotional annual rate described as 50% off; the standard monthly price is $8/month without the promotion
  • Enterprise pricing for 100+ users is custom and requires contacting a dedicated account manager

Pricing, plan by plan

CrashPlan

$8/month
  • Professional (Monthly)$8/month
    • Unlimited backup capacity
    • Unlimited file versions
    • 90-day deleted file retention
  • Professional (Annual)$88/year
    • All Monthly features
    • $0.88 savings per month vs monthly billing
  • Professional (2-Year)$158/2 years
    • All features
    • Lower per-month cost vs annual

Sync.com

On request

No published plan breakdown. See the Sync.com review.

Which should you pick?

Choose CrashPlan if

  • You need automatic backup.
  • You work on Windows, macOS, Cloud (Microsoft 365, Google Workspace).
  • You also want continuous protection.
CrashPlan review

Choose Sync.com if

Nothing in the data separates Sync.com from CrashPlan on the points above - pick on price and on how each one feels to use.

Sync.com review

Questions people ask

Is CrashPlan or Sync.com better?
Neither clearly leads. CrashPlan starts at $8/month and Sync.com at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CrashPlan or Sync.com?
CrashPlan starts at $8/month and Sync.com at On request.
Does CrashPlan or Sync.com run on more platforms?
CrashPlan runs on Windows, macOS, Cloud (Microsoft 365, Google Workspace). Sync.com runs on Web.
What is CrashPlan best used for?
CrashPlan is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what Sync.com is typically brought in for.
What can CrashPlan do that Sync.com cannot?
CrashPlan covers Automatic backup, Continuous protection, Legal hold, Centralized administration.

Answered from the vendors’ own pages

CrashPlan: What is CrashPlan's pricing for business backup?

CrashPlan Professional Edition costs $8 per user/month (billed monthly), $7.33 per user/month when billed annually ($88/year), or $158 per user for a 2-year commitment. This includes unlimited backup capacity, unlimited file versions, and 90-day deleted file retention.

Source
CrashPlan: Does CrashPlan offer a free trial?

Yes, CrashPlan offers a 14-day free trial. Credit card information is required for signup, but there will be no charge if you cancel during the trial period. Your credit card will be automatically charged when the trial ends unless you cancel.

Source
CrashPlan: What platforms and services does CrashPlan protect?

CrashPlan protects Windows and Mac endpoints, Microsoft 365 services (Exchange Online, SharePoint, OneDrive, Teams), and Google Workspace (Gmail, Google Drive). The platform provides backup for endpoints, servers, and cloud applications.

Source
CrashPlan: Does CrashPlan have a free version for consumers?

No, CrashPlan discontinued its consumer personal backup tier and now focuses exclusively on commercial businesses. The platform is strictly for business and organizational use.

Source
CrashPlan: What is CrashPlan's partnership status with Microsoft?

CrashPlan is a trusted Microsoft Partner and is co-sell eligible. The platform is available in the Microsoft Marketplace and counts toward customers' Microsoft Azure Consumption Commitment (MACC). CrashPlan is built on Microsoft Azure infrastructure.

Source
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Related pages

More on CrashPlan

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