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Backup & Disaster Recovery · head to head

MSP360 Backup vs TrueNAS

MSP360 Backup logo

MSP360 Backup

Backup & Disaster Recovery

Cross-platform backup for MSPs and IT teams

From
Free
Rated
-
Full reviewWebsite
TrueNAS logo

TrueNAS

File Storage & Backup

Open-source ZFS storage operating system for network-attached storage

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: MSP360 Backup pricing can be expensive when scaling up to large deployments; TrueNAS requires self-hosting on x86 hardware, no managed cloud offering; organisations must provision, configure, and maintain their own infrastructure

Where they differ

Only the attributes on which MSP360 Backup and TrueNAS actually diverge.

Attributes where MSP360 Backup and TrueNAS differ
AttributeMSP360 BackupTrueNAS
Pricing modelsubscriptionopen-source
PlatformsWindows, macOS, LinuxSelf-hosted, Linux, Web, API
CategoryBackup & Disaster RecoveryFile Storage & Backup
Founded2008Unknown

Identical on both: starting price (Free), free tier (Yes), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MSP360 Backup

  • Cross-platform support
  • Any cloud storage
  • Image-based backup
  • SQL backup
  • Centralized management
  • Ransomware protection
  • AWS S3
  • Azure

Only in TrueNAS

Nothing recorded that MSP360 Backup does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

MSP360 Backup

  • Data protectionnot TrueNAS
  • Disaster recoverynot TrueNAS
  • Business continuitynot TrueNAS
  • Ransomware protectionnot TrueNAS
  • Compliancenot TrueNAS

TrueNAS

  • On-premises backup and archival storage for enterprisesnot MSP360 Backup
  • Home lab and small business network-attached storagenot MSP360 Backup
  • Media server storage for video, photo, and document librariesnot MSP360 Backup
  • Disaster recovery and business continuity replicationnot MSP360 Backup
  • S3-compatible object storage for cloud-native applicationsnot MSP360 Backup
  • High-availability storage clusters for datacentresnot MSP360 Backup

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MSP360 Backup

  • Pricing can be expensive when scaling up to large deployments

TrueNAS

  • Requires self-hosting on x86 hardware, no managed cloud offering; organisations must provision, configure, and maintain their own infrastructure
  • ZFS filesystem entails high memory requirements (1 GB RAM per 1 TB of storage recommended), increasing costs for large deployments
  • Limited ARM/embedded support; Community Edition is primarily x86-64, reducing deployment options for edge installations
  • Clustering and replication setup requires operational expertise; misconfiguration can lead to data loss
  • Enterprise support and SLA guarantees require paid subscriptions; Community Edition relies on peer-based forums

Pricing, plan by plan

MSP360 Backup

Free
  • Desktop$4/month
    • Cross-platform backup
    • Any cloud storage
    • Centralized console

TrueNAS

Free

No published plan breakdown. See the TrueNAS review.

Which should you pick?

Choose MSP360 Backup if

  • You need cross-platform support.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want any cloud storage.
MSP360 Backup review

Choose TrueNAS if

  • You want to start without paying.
  • You work on Self-hosted, Linux, Web, API.
TrueNAS review

Questions people ask

Is MSP360 Backup or TrueNAS better?
Neither clearly leads. MSP360 Backup starts at Free and TrueNAS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MSP360 Backup or TrueNAS?
MSP360 Backup starts at Free and TrueNAS at Free.
Does MSP360 Backup or TrueNAS run on more platforms?
MSP360 Backup runs on Windows, macOS, Linux. TrueNAS runs on Self-hosted, Linux, Web, API.
Can I use MSP360 Backup for free?
Both have a free tier, so you can try either at no cost before committing.
What is MSP360 Backup best used for?
MSP360 Backup is most often used for data protection, disaster recovery, business continuity, ransomware protection. Of those, data protection and disaster recovery are not what TrueNAS is typically brought in for.
What can MSP360 Backup do that TrueNAS cannot?
MSP360 Backup covers Cross-platform support, Any cloud storage, Image-based backup, SQL backup.

Answered from the vendors’ own pages

MSP360 Backup: What cloud storage providers does MSP360 Backup support?

MSP360 Backup integrates with leading cloud storage providers including AWS S3, Backblaze B2, Microsoft Azure, Google Cloud Platform, Wasabi, and on-premises storage solutions, providing flexibility in storage destination selection.

Source
TrueNAS: What is the cost of TrueNAS Community Edition?

TrueNAS Community Edition is free and open-source. There are no licensing fees, but organisations must purchase and maintain their own x86 hardware. Enterprise Edition requires paid support contracts for production environments.

Source
MSP360 Backup: What platforms does MSP360 Backup support?

MSP360 Backup is cross-platform software supporting Windows, macOS, and Linux operating systems, allowing organizations to protect diverse IT infrastructure.

Source
TrueNAS: Can I replicate TrueNAS data between sites?

Yes. TrueNAS supports snapshot-based replication over network links, enabling disaster recovery and business continuity. Replication can occur between Community Edition systems or between Enterprise Appliances.

Source
MSP360 Backup: Does MSP360 Backup offer encryption?

Yes, MSP360 Backup includes encryption features for data protection, role-based permissions, and ransomware protection capabilities to ensure data security during backup and recovery.

TrueNAS: What storage protocols does TrueNAS support?

TrueNAS simultaneously supports NFS (network file system), SMB (Windows file sharing), iSCSI (block storage), and S3-compatible object storage, all from the same storage pool.

Source
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