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File Storage & Backup · head to head

Carbonite vs MSP360 Backup

Carbonite logo

Carbonite

File Storage & Backup

Simple and reliable cloud backup for businesses

From
$6/month
Rated
-
Full reviewWebsite
MSP360 Backup logo

MSP360 Backup

Backup & Disaster Recovery

Cross-platform backup for MSPs and IT teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MSP360 Backup has a free tier, so it costs nothing to try first.
  • Each has a real cost: Carbonite upload speeds are significantly slower than competitors due to lack of block-level algorithms and multithreading; MSP360 Backup pricing can be expensive when scaling up to large deployments
  • They diverge on capability: Carbonite covers Automatic backup, MSP360 Backup covers Cross-platform support.

Where they differ

Only the attributes on which Carbonite and MSP360 Backup actually diverge.

Attributes where Carbonite and MSP360 Backup differ
AttributeCarboniteMSP360 Backup
Starting price$6/monthFree
Free tierNoYes
PlatformsWindows, Mac, WebWindows, macOS, Linux
CategoryFile Storage & BackupBackup & Disaster Recovery
Founded20052008

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Carbonite

  • Automatic backup
  • Continuous protection
  • Remote file access
  • Bare metal restore
  • Encryption
  • Compliance support
  • Windows Server
  • VMware

Only in MSP360 Backup

  • Cross-platform support
  • Any cloud storage
  • Image-based backup
  • SQL backup
  • Centralized management
  • Ransomware protection
  • AWS S3
  • Azure

Both cover

  • Microsoft 365
  • Windows support
  • Mac support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Carbonite

  • Data protection
  • Disaster recovery
  • Business continuity
  • Ransomware protection
  • Compliance

MSP360 Backup

  • Data protection
  • Disaster recovery
  • Business continuity
  • Ransomware protection
  • Compliance

Both are used for data protection, disaster recovery, business continuity, ransomware protection, compliance, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Carbonite

  • Upload speeds are significantly slower than competitors due to lack of block-level algorithms and multithreading
  • Bandwidth throttling control is limited, preventing users from managing full bandwidth allocation
  • Mobile apps and web access are more limited than sync-first services like Dropbox or Google Drive
  • Uses AES-128 encryption instead of industry-standard AES-256
  • Hybrid backup support is restricted to professional plans, unavailable for personal users

MSP360 Backup

  • Pricing can be expensive when scaling up to large deployments

Pricing, plan by plan

Carbonite

$6/month
  • Basic$6/month
    • Automatic backup
    • Unlimited cloud storage
    • Easy restore

MSP360 Backup

Free
  • Desktop$4/month
    • Cross-platform backup
    • Any cloud storage
    • Centralized console

Which should you pick?

Choose Carbonite if

  • You need automatic backup.
  • You work on Windows, Mac, Web.
  • You also want continuous protection.
Carbonite review

Choose MSP360 Backup if

  • You need cross-platform support.
  • You want to start without paying.
  • You work on Windows, macOS, Linux.
  • You also want any cloud storage.
MSP360 Backup review

Questions people ask

Is Carbonite or MSP360 Backup better?
Neither clearly leads. Carbonite starts at $6/month and MSP360 Backup at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Carbonite or MSP360 Backup?
MSP360 Backup has a free tier; the other does not. Paid plans start at $6/month for Carbonite and Free for MSP360 Backup.
Does Carbonite or MSP360 Backup run on more platforms?
Carbonite runs on Windows, Mac, Web. MSP360 Backup runs on Windows, macOS, Linux.
Can I use MSP360 Backup for free?
Yes. MSP360 Backup has a free tier, so you can try it without paying. Carbonite starts at $6/month.
What is Carbonite best used for?
Carbonite is most often used for data protection, disaster recovery, business continuity, ransomware protection.
What can Carbonite do that MSP360 Backup cannot?
Carbonite covers Automatic backup, Continuous protection, Remote file access, Bare metal restore. MSP360 Backup covers Cross-platform support, Any cloud storage, Image-based backup, SQL backup. Both handle Microsoft 365, Windows support, Mac support, Web support.

Answered from the vendors’ own pages

Carbonite: Does Carbonite offer unlimited storage?

Yes, Carbonite's personal plans (Safe Basic through Safe Server Ultimate) offer unlimited cloud storage, though business plans have tiered storage starting at 250 GB.

Source
MSP360 Backup: What cloud storage providers does MSP360 Backup support?

MSP360 Backup integrates with leading cloud storage providers including AWS S3, Backblaze B2, Microsoft Azure, Google Cloud Platform, Wasabi, and on-premises storage solutions, providing flexibility in storage destination selection.

Source
Carbonite: What is Carbonite's pricing?

Personal plans range from $4.91 to $83.33 per month with annual billing. Business plans start around $50-$75 per endpoint annually, with volume discounts available for multi-year contracts.

Source
MSP360 Backup: What platforms does MSP360 Backup support?

MSP360 Backup is cross-platform software supporting Windows, macOS, and Linux operating systems, allowing organizations to protect diverse IT infrastructure.

Source
Carbonite: How fast are Carbonite's upload speeds?

Carbonite's upload speeds are notably slow and are consistently identified as the platform's main weakness. The lack of block-level algorithms and multithreading contributes to these speed limitations.

Source
MSP360 Backup: Does MSP360 Backup offer encryption?

Yes, MSP360 Backup includes encryption features for data protection, role-based permissions, and ransomware protection capabilities to ensure data security during backup and recovery.

Carbonite: What encryption does Carbonite use?

Carbonite uses AES-128 encryption at rest, which is an unusual choice in 2026 when AES-256 is the industry standard.

Source
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