Restaurants · head to head
Craftable vs UrbanPiper

Craftable
Restaurants
Back of house inventory, invoice processing and costing built first for beverage led venues
- From
- On request
- Rated
- -

UrbanPiper
Restaurants
Order and menu middleware connecting Indian delivery marketplaces to restaurant point of sale systems
- From
- On request
- Rated
- -
The short version
- Each has a real cost: Craftable beverage and food are separately licensed modules, so a venue with a full bar and a full kitchen is quoted twice for the same address and the effective per venue cost is roughly double the headline.; UrbanPiper the commission paid to Swiggy and Zomato is unchanged, so the per outlet fee is an additional cost layered on top of marketplace economics rather than a saving.
- They diverge on capability: Craftable covers Weight based bottle counting, UrbanPiper covers Marketplace order injection.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Craftable and UrbanPiper actually diverge.
| Attribute | Craftable | UrbanPiper |
|---|---|---|
| Platforms | Web, iOS, Android | Web, Android, iOS |
Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated), category (Restaurants).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Craftable
- Weight based bottle counting
- Invoice digitisation
- Recipe and plate costing
- Variance reporting
- Purchasing and ordering
- Accounts payable export
Only in UrbanPiper
- Marketplace order injection
- Catalogue management
- Stock and availability sync
- Direct ordering storefront
- Consolidated reporting
- Outlet level controls
What people use each for
The jobs each tool is most often brought in to do.
Craftable
- A cocktail bar where liquor shrinkage is material and eyeballed bottle counts are not accurate enoughnot UrbanPiper
- A hotel food and beverage department running several outlets and one central storenot UrbanPiper
- A restaurant group that needs supplier invoices coded and exported to Sage Intacct without manual entrynot UrbanPiper
- An operator who wants pour cost variance reported by bartender rather than only by venuenot UrbanPiper
UrbanPiper
- An Indian chain whose staff currently re key Swiggy and Zomato orders into the till during peak servicenot Craftable
- A cloud kitchen running several brands that need separate menus kept in step across marketplacesnot Craftable
- An operator who needs to pause an outlet on every channel instantly when the kitchen is backed upnot Craftable
- A group that wants marketplace and direct order performance reported in the same placenot Craftable
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Craftable
- Beverage and food are separately licensed modules, so a venue with a full bar and a full kitchen is quoted twice for the same address and the effective per venue cost is roughly double the headline.
- Invoice digitisation only helps if your suppliers are covered and their documents are legible; a venue buying from small local producers with handwritten dockets will still key those in by hand.
- Accurate variance depends on counting on a fixed cadence, and venues that slip from weekly to monthly counts get numbers too stale to act on, which is the most common reason implementations quietly fail.
- Weight based counting needs connected scales at each venue, an unbudgeted hardware cost that grows with the number of bars in the building.
- Implementation requires mapping every item to supplier catalogue codes and building recipes before the first useful report, typically several weeks of a manager time that nobody has allocated.
UrbanPiper
- The commission paid to Swiggy and Zomato is unchanged, so the per outlet fee is an additional cost layered on top of marketplace economics rather than a saving.
- Integrations exist at the discretion of two dominant marketplaces, and any change they make to partner access or API terms lands directly on customers.
- Value is concentrated in Indian and adjacent markets, so a group expanding to Europe or North America needs a different middleware vendor there.
- POS integration depth varies, and where item level mapping is incomplete orders arrive lumped, which undermines the product mix reporting that justified the purchase.
- As with all order middleware it is a failure point between the marketplace and the kitchen, so an incident stops orders arriving while the apps continue to accept them.
Pricing, plan by plan
Craftable
On request- Beverage module$undefined/year
- Bar inventory, pour costing and variance by product
- Priced per venue
- Scale hardware quoted separately
- Food module$undefined/year
- Kitchen inventory, plate costing and purchasing
- Priced per venue and quoted in addition to the beverage module
- Invoice and accounts payable$undefined/year
- Invoice digitisation with line item detail
- Ledger coding and export to the accounting system
- Volume of invoices affects the quote
UrbanPiper
On request- UrbanPiper$undefined/year
- Quoted per outlet per month
- Channel connections counted per outlet
- Direct ordering storefront licensed separately
Which should you pick?
Choose Craftable if
- You need weight based bottle counting.
- You work on Web, iOS, Android.
- You also want invoice digitisation.
Choose UrbanPiper if
- You need marketplace order injection.
- You work on Web, Android, iOS.
- You also want catalogue management.
Questions people ask
- Is Craftable or UrbanPiper better?
- Neither clearly leads. Craftable starts at On request and UrbanPiper at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Craftable or UrbanPiper?
- Craftable starts at On request and UrbanPiper at On request.
- Does Craftable or UrbanPiper run on more platforms?
- Craftable runs on Web, iOS, Android. UrbanPiper runs on Web, Android, iOS.
- What is Craftable best used for?
- Craftable is most often used for a cocktail bar where liquor shrinkage is material and eyeballed bottle counts are not accurate enough, a hotel food and beverage department running several outlets and one central store, a restaurant group that needs supplier invoices coded and exported to sage intacct without manual entry, an operator who wants pour cost variance reported by bartender rather than only by venue. Of those, a cocktail bar where liquor shrinkage is material and eyeballed bottle counts are not accurate enough and a hotel food and beverage department running several outlets and one central store are not what UrbanPiper is typically brought in for.
- What can Craftable do that UrbanPiper cannot?
- Craftable covers Weight based bottle counting, Invoice digitisation, Recipe and plate costing, Variance reporting. UrbanPiper covers Marketplace order injection, Catalogue management, Stock and availability sync, Direct ordering storefront.
Answered from the vendors’ own pages
Craftable: Is Craftable the same product as Bevager and Foodager?
Yes. Those were the beverage and food product names before the platform was consolidated under the Craftable brand; they are now modules rather than separate products.
UrbanPiper: Does it reduce Swiggy and Zomato commission?
No. Commission is set by the marketplaces. UrbanPiper removes manual order entry and menu drift.
Craftable: Does it replace my accounting system?
No. It codes and exports invoices into an existing ledger such as QuickBooks or Sage Intacct rather than becoming the ledger.
UrbanPiper: Which point of sale systems does it support?
Most Indian cloud POS platforms, including Restroworks and Petpooja, along with several international systems.
Craftable: Do I need the scale hardware?
Only for beverage. Weighing partial bottles is what makes liquor variance reliable; without it you are back to tenth of a bottle estimates.
UrbanPiper: Can it run my own ordering channel?
Yes, through its direct storefront and app products, licensed in addition to marketplace integration.
Craftable: Can it handle multiple venues under one group?
Yes, with consolidated reporting across venues, but each venue is priced individually.
UrbanPiper: Is it available outside India?
It operates in South East Asia and the Middle East as well, but its channel coverage advantage is in India.
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