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Remote Work · head to head

ConnectWise vs MySQL

ConnectWise logo

ConnectWise

Remote Work

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
MySQL logo

MySQL

Web Development

The world's most popular open source database

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only MySQL has a free tier, so it costs nothing to try first.
  • Each has a real cost: ConnectWise no published pricing tiers or standard rates; all pricing requires custom quote from sales team; MySQL hot online backup is not in the free Community Server; MySQL Enterprise Backup is a paid Enterprise Edition component

Where they differ

Only the attributes on which ConnectWise and MySQL actually diverge.

Attributes where ConnectWise and MySQL differ
AttributeConnectWiseMySQL
Starting priceOn requestFree
Pricing modelquotefreemium
Free tierNoYes
PlatformsWebWindows, Macos, Linux, Unix
CategoryRemote WorkWeb Development
FoundedUnknown1995

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that MySQL does not also cover.

Only in MySQL

  • ACID compliance
  • SQL support
  • Multi-version concurrency control
  • Replication
  • Partitioning
  • Stored procedures
  • Triggers
  • Views

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

  • Managing service desk tickets for multiple client organizationsnot MySQL
  • Automating patch deployment and endpoint security monitoringnot MySQL
  • Enabling remote technical support through integrated toolsnot MySQL
  • Calculating billable hours and client invoicing automaticallynot MySQL

MySQL

  • Web application backendnot ConnectWise
  • E-commerce platformsnot ConnectWise
  • Content management systemsnot ConnectWise
  • Data warehousingnot ConnectWise
  • Business applicationsnot ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • No published pricing tiers or standard rates; all pricing requires custom quote from sales team
  • Must complete sales form or request demo to understand pricing, creating friction in the buying process
  • Most products (RMM, PSA, backup, CPQ) use quote-based model, only ScreenConnect has dedicated pricing page

MySQL

  • Hot online backup is not in the free Community Server; MySQL Enterprise Backup is a paid Enterprise Edition component
  • Transparent Data Encryption, data masking and de-identification are Enterprise Edition only
  • MySQL Enterprise Firewall, which guards against SQL injection, and MySQL Enterprise Audit are both paid components
  • External authentication against PAM or Windows Active Directory requires MySQL Enterprise Authentication
  • The thread pool ships as MySQL Enterprise Scalability rather than in the community build

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

MySQL

Free
  • Community EditionFree
    • Open source license
    • Full SQL support
    • InnoDB storage engine
  • Standard Edition$2000/year
    • Commercial license
    • Oracle Premier Support
    • MySQL Enterprise backup
  • Enterprise Edition$5000/year
    • Advanced security
    • MySQL Enterprise Monitor
    • High Availability

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from MySQL on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose MySQL if

  • You need acid compliance.
  • You want to start without paying.
  • You work on Windows, Macos, Linux, Unix.
  • You also want sql support.
MySQL review

Questions people ask

Is ConnectWise or MySQL better?
Neither clearly leads. ConnectWise starts at On request and MySQL at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or MySQL?
MySQL has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for MySQL.
Does ConnectWise or MySQL run on more platforms?
ConnectWise runs on Web. MySQL runs on Windows, Macos, Linux, Unix.
Can I use MySQL for free?
Yes. MySQL has a free tier, so you can try it without paying. ConnectWise starts at On request.
What is ConnectWise best used for?
ConnectWise is most often used for managing service desk tickets for multiple client organizations, automating patch deployment and endpoint security monitoring, enabling remote technical support through integrated tools, calculating billable hours and client invoicing automatically. Of those, managing service desk tickets for multiple client organizations and automating patch deployment and endpoint security monitoring are not what MySQL is typically brought in for.
What can ConnectWise do that MySQL cannot?
MySQL covers ACID compliance, SQL support, Multi-version concurrency control, Replication.

Answered from the vendors’ own pages

ConnectWise: How much does ConnectWise cost?

ConnectWise does not publish specific pricing. The platform uses a custom quote model where businesses complete a form describing their needs, and the sales team creates a personalized quote. Pricing varies based on business size, solution requirements, and other factors.

Source
MySQL: Does MySQL cost money?

MySQL is primarily open-source and free to use. Commercial editions and support services are available but pricing is not published on the main website.

Source
ConnectWise: What ConnectWise solutions are included in a quote?

Solutions requiring custom quotes include ConnectWise RMM, ConnectWise PSA, backup and disaster recovery, CPQ (quote automation), expert services, cybersecurity detection and response, and various specialized modules. ScreenConnect is the only product with published pricing available directly.

Source
MySQL: How do I get MySQL pricing information?

For MySQL commercial editions and support pricing, customers can contact MySQL sales directly at +1-866-221-0634 or navigate to individual product pages.

Source
ConnectWise: Does ConnectWise offer a free trial?

ConnectWise mentions starting free trials as a way to discuss pricing, but specific trial length or features are not published on the pricing page. Users must contact sales or request a demo to access trial information.

Source
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