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Remote Work · head to head

ConnectWise vs Lindy

ConnectWise logo

ConnectWise

Remote Work

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
Lindy logo

Lindy

AI

AI teammate that automates work across your entire software stack

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Lindy has a free tier, so it costs nothing to try first.
  • Each has a real cost: ConnectWise no published pricing tiers or standard rates; all pricing requires custom quote from sales team; Lindy requires per-user subscription, which scales costs with team size

Where they differ

Only the attributes on which ConnectWise and Lindy actually diverge.

Attributes where ConnectWise and Lindy differ
AttributeConnectWiseLindy
Starting priceOn requestFree
Pricing modelquotePer-user subscription with shared credit pool
Free tierNoYes
PlatformsWebWeb, Slack, Email, Mobile
CategoryRemote WorkAI

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that Lindy does not also cover.

Only in Lindy

  • Slack integration
  • Email automation
  • Meeting transcription
  • Scheduled routines
  • 1,000+ app integrations
  • Skill library
  • Editable memory
  • MCP support

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

  • Managing service desk tickets for multiple client organizationsnot Lindy
  • Automating patch deployment and endpoint security monitoringnot Lindy
  • Enabling remote technical support through integrated toolsnot Lindy
  • Calculating billable hours and client invoicing automaticallynot Lindy

Lindy

  • Automating email and calendar management across teamsnot ConnectWise
  • Transcribing and summarizing meetings automaticallynot ConnectWise
  • Updating CRM systems with meeting notes and leadsnot ConnectWise
  • Generating daily reports and weekly briefsnot ConnectWise
  • Processing structured data from multiple applicationsnot ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • No published pricing tiers or standard rates; all pricing requires custom quote from sales team
  • Must complete sales form or request demo to understand pricing, creating friction in the buying process
  • Most products (RMM, PSA, backup, CPQ) use quote-based model, only ScreenConnect has dedicated pricing page

Lindy

  • Requires per-user subscription, which scales costs with team size
  • Limited free trial period of 7 days may not allow full evaluation
  • Credit system complexity could be confusing for new users
  • Not designed for technical teams as primary tool

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

Lindy

Free
  • Free TrialFree
    • 7-day free trial for new team members joining via Slack
  • Plus$29.99/month
    • 3,000 credits per month
    • Slack integration
    • Email automation
  • Pro$99.99/month
    • 15,000 credits per month
    • All Plus features
    • Advanced automation
  • Max$199.99/month
    • 35,000 credits per month
    • All Pro features
    • Priority support

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from Lindy on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose Lindy if

  • You need slack integration.
  • You want to start without paying.
  • You work on Web, Slack, Email, Mobile.
  • You also want email automation.
Lindy review

Questions people ask

Is ConnectWise or Lindy better?
Neither clearly leads. ConnectWise starts at On request and Lindy at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or Lindy?
Lindy has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Lindy.
Does ConnectWise or Lindy run on more platforms?
ConnectWise runs on Web. Lindy runs on Web, Slack, Email, Mobile.
Can I use Lindy for free?
Yes. Lindy has a free tier, so you can try it without paying. ConnectWise starts at On request.
What is ConnectWise best used for?
ConnectWise is most often used for managing service desk tickets for multiple client organizations, automating patch deployment and endpoint security monitoring, enabling remote technical support through integrated tools, calculating billable hours and client invoicing automatically. Of those, managing service desk tickets for multiple client organizations and automating patch deployment and endpoint security monitoring are not what Lindy is typically brought in for.
What can ConnectWise do that Lindy cannot?
Lindy covers Slack integration, Email automation, Meeting transcription, Scheduled routines.

Answered from the vendors’ own pages

ConnectWise: How much does ConnectWise cost?

ConnectWise does not publish specific pricing. The platform uses a custom quote model where businesses complete a form describing their needs, and the sales team creates a personalized quote. Pricing varies based on business size, solution requirements, and other factors.

Source
Lindy: How does Lindy maintain data privacy and security?

Lindy is SOC 2 Type II, GDPR, HIPAA, and PIPEDA compliant. Data is encrypted in transit and at rest. The platform never sells your data or uses it to train models. Enterprise plans include signed BAAs and audit logs.

Source
ConnectWise: What ConnectWise solutions are included in a quote?

Solutions requiring custom quotes include ConnectWise RMM, ConnectWise PSA, backup and disaster recovery, CPQ (quote automation), expert services, cybersecurity detection and response, and various specialized modules. ScreenConnect is the only product with published pricing available directly.

Source
Lindy: Can we start with a free trial?

New team members joining through Slack receive a 7-day free trial before being billed. Direct signups are charged immediately. There is no permanent free tier after the trial.

Source
ConnectWise: Does ConnectWise offer a free trial?

ConnectWise mentions starting free trials as a way to discuss pricing, but specific trial length or features are not published on the pricing page. Users must contact sales or request a demo to access trial information.

Source
Lindy: How many applications can Lindy integrate with?

Lindy connects to over 1,000 applications including Gmail, Notion, HubSpot, GitHub, Stripe, and others, with support for Model Context Protocol servers for custom integrations.

Source
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