Softwr

Remote Work · head to head

ConnectWise vs Fathom

C

ConnectWise

Remote Work

Software built to power your business

From
On request
Rated
-
Full reviewWebsite
Fathom logo

Fathom

AI Tools

Free AI meeting assistant

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Fathom has a free tier, so it costs nothing to try first.
  • Each has a real cost: ConnectWise rMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026; Fathom team plan requires minimum 2 users; cannot purchase single seat at team pricing

Where they differ

Only the attributes on which ConnectWise and Fathom actually diverge.

Attributes where ConnectWise and Fathom differ
AttributeConnectWiseFathom
Starting priceOn requestFree
Pricing modelquoteUnknown
Free tierNoYes
PlatformsWebWeb, Zoom, Google Meet, Microsoft Teams
CategoryRemote WorkAI Tools
FoundedUnknown2020

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ConnectWise

Nothing recorded that Fathom does not also cover.

Only in Fathom

  • Auto-recording
  • AI summaries
  • Transcription
  • Highlight clips
  • Zoom
  • Google Meet
  • HubSpot
  • Salesforce

What people use each for

The jobs each tool is most often brought in to do.

ConnectWise

No use cases recorded yet. See the ConnectWise review.

Fathom

  • AI-powered meeting transcription and automatic note-taking for sales teams and professionalsnot ConnectWise
  • Meeting analysis with AI scorecards and action item generation that syncs to CRMsnot ConnectWise

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ConnectWise

  • RMM, backup and cybersecurity products require filling out a quote request form rather than showing a price; only ScreenConnect remote support pricing is shown directly on the site, per connectwise.com, August 2026

Fathom

  • Team plan requires minimum 2 users; cannot purchase single seat at team pricing
  • CRM field sync and deal view summaries available only on Business plan ($34/user/month) and above

Pricing, plan by plan

ConnectWise

On request

No published plan breakdown. See the ConnectWise review.

Fathom

Free

No published plan breakdown. See the Fathom review.

Which should you pick?

Choose ConnectWise if

Nothing in the data separates ConnectWise from Fathom on the points above - pick on price and on how each one feels to use.

ConnectWise review

Choose Fathom if

  • You need auto-recording.
  • You want to start without paying.
  • You work on Web, Zoom, Google Meet, Microsoft Teams.
  • You also want ai summaries.
Fathom review

Questions people ask

Is ConnectWise or Fathom better?
Neither clearly leads. ConnectWise starts at On request and Fathom at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ConnectWise or Fathom?
Fathom has a free tier; the other does not. Paid plans start at On request for ConnectWise and Free for Fathom.
Does ConnectWise or Fathom run on more platforms?
ConnectWise runs on Web. Fathom runs on Web, Zoom, Google Meet, Microsoft Teams.
Can I use Fathom for free?
Yes. Fathom has a free tier, so you can try it without paying. ConnectWise starts at On request.
What can ConnectWise do that Fathom cannot?
Fathom covers Auto-recording, AI summaries, Transcription, Highlight clips.
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Related pages

More on ConnectWise

More on Fathom

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