Softwr

Government · head to head

NextRequest vs Teleport

NextRequest logo

NextRequest

Government

Public Records Request Management

From
$300/month
Free plan
No
Visit NextRequestFull review
Teleport logo

Teleport

Cybersecurity

Certificate-based access to servers, Kubernetes, databases and apps, replacing shared credentials and VPNs

From
On request
Free plan
No
Visit TeleportFull review

The short version

  • NextRequest starts at $300/mo; Teleport prices on request.
  • Only NextRequest lists request Intake; only Teleport lists short-lived certificates.
  • Where NextRequest falls short: now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site.
  • Prices and features on this page were last checked on 13 November 2026.

Where they differ

Only the attributes on which NextRequest and Teleport actually diverge.

Attributes where NextRequest and Teleport differ
AttributeNextRequestTeleport
Starting price$300/monthOn request
Pricing modelSubscriptionQuote
PlatformsWebLinux, macOS, Windows, Self-hosted, Web
CategoryGovernmentCybersecurity

Identical on both: free tier (No).

Not yet recorded: founded for Teleport.

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in NextRequest

  • Request Intake
  • Workflow Management
  • Document Redaction
  • Public Portal
  • Reporting
  • Document Systems
  • Email
  • Payment Processors

Only in Teleport

  • Short-lived certificates
  • Protocol coverage
  • Session recording and replay
  • Access Requests
  • Device Trust
  • Identity provider integration
  • Machine identity
  • FIPS and FedRAMP builds

What people use each for

The jobs each tool is most often brought in to do.

NextRequest

  • Receiving and routing public records and FOIA requestsnot Teleport
  • Tracking request status and statutory deadlines centrallynot Teleport
  • Redacting documents before release with RapidReviewnot Teleport
  • Invoicing and collecting payment for records requestsnot Teleport
  • Publishing a public-facing request portal for residentsnot Teleport

Teleport

  • Removing long-lived SSH keys and shared database passwords so that offboarding an engineer takes one action in the identity providernot NextRequest
  • Producing session recordings and per-user database audit trails as direct evidence for SOC 2 or FedRAMPnot NextRequest
  • Giving contractors or on-call engineers time-boxed, approved access to production instead of standing admin rightsnot NextRequest
  • Replacing a flat VPN with per-resource authorisation across servers, Kubernetes and internal web appsnot NextRequest

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

NextRequest

  • Now sold as part of the CivicPlus product line rather than standalone, and nextrequest.com redirects into the CivicPlus site
  • Pricing is not published
  • Aimed at government agencies, so it is not a general purpose request or ticketing tool

Teleport

  • Pricing is not published and is described as active users plus protected resources, so an autoscaling estate cannot forecast the bill and finance teams discover the true cost only after the first true-up
  • The proxy is a hard dependency on reaching production, so it needs its own high availability deployment and a tested break-glass path or an outage in Teleport becomes an outage in your ability to respond to outages
  • The open source Community Edition omits Access Requests, Device Trust and the FIPS builds, which are exactly the controls an auditor asks about, so the free tier rarely survives a compliance review
  • Self-hosting means running and upgrading a certificate authority and its backing store, and Teleport releases frequently enough that upgrade work becomes a standing operational commitment
  • Coverage across protocols is uneven in depth, so teams with legacy systems, unusual databases or bespoke network appliances find gaps that still require the old VPN to remain in place alongside it

Pricing, plan by plan

NextRequest

$300/month
  • Standard$300/mo
    • Request Management
    • Document Redaction
    • Public Portal

Teleport

On request
  • Teleport Community EditionOn request
    • Open source, self-hosted
    • SSH, Kubernetes, database and app access
    • Session recording
  • Teleport EnterpriseOn request
    • Cloud-hosted or self-hosted
    • Access Requests and approval workflow
    • Device Trust and hardware key enforcement

Which should you pick?

Choose NextRequest if

  • You need request intake.
  • You also want workflow management.
NextRequest review

Choose Teleport if

  • You need short-lived certificates.
  • You work on Linux, macOS, Windows, Self-hosted, Web.
  • You also want protocol coverage.
Teleport review

Questions people ask

Is NextRequest or Teleport better?
Neither clearly leads. NextRequest starts at $300/month and Teleport at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, NextRequest or Teleport?
NextRequest starts at $300/month and Teleport at On request.
Does NextRequest or Teleport run on more platforms?
NextRequest runs on Web. Teleport runs on Linux, macOS, Windows, Self-hosted, Web.
What is NextRequest best used for?
NextRequest is most often used for receiving and routing public records and foia requests, tracking request status and statutory deadlines centrally, redacting documents before release with rapidreview, invoicing and collecting payment for records requests. Of those, receiving and routing public records and foia requests and tracking request status and statutory deadlines centrally are not what Teleport is typically brought in for.
What can NextRequest do that Teleport cannot?
NextRequest covers Request Intake, Workflow Management, Document Redaction, Public Portal. Teleport covers Short-lived certificates, Protocol coverage, Session recording and replay, Access Requests.

Answered from the vendors’ own pages

NextRequest: What is the price of NextRequest FOIA management?

NextRequest pricing is not published on their website. Customers must request pricing directly through the website contact form or call the sales team at 888-228-2233.

Source
Teleport: Is the open source edition usable in production?

Yes, but it lacks Access Requests, Device Trust and FIPS builds, which most compliance programmes end up requiring.

Teleport: How is it priced?

Not publicly. The vendor prices on active users and protected resources and provides a quote after a sales conversation.

Teleport: What happens if Teleport goes down?

Nobody reaches the resources behind it, so you need a highly available deployment and a documented break-glass procedure.

Teleport: Does it replace our VPN?

For anything you put behind it, yes. Legacy systems and appliances it does not support will keep the VPN alive.

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