Softwr

Cybersecurity · head to head

Sardine vs Trimble Unity Maintain

Sardine logo

Sardine

Cybersecurity

Device intelligence and behaviour biometrics for fraud and compliance

From
On request
Free plan
No
Trimble Unity Maintain logo

Trimble Unity Maintain

Government

GIS-centric public asset and work management, the product formerly sold as Cityworks

From
On request
Free plan
No

The short version

  • Each has a real cost: Sardine signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.; Trimble Unity Maintain esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • They diverge on capability: Sardine covers Device intelligence, Trimble Unity Maintain covers Built on ArcGIS.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Sardine and Trimble Unity Maintain actually diverge.

Attributes where Sardine and Trimble Unity Maintain differ
AttributeSardineTrimble Unity Maintain
PlatformsWeb, iOS, AndroidWeb, iOS, Android, Windows
CategoryCybersecurityGovernment

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Sardine

  • Device intelligence
  • Behaviour biometrics
  • Scam detection
  • Onboarding risk scoring
  • AML transaction monitoring
  • Dispute and chargeback handling
  • Rules editor

Only in Trimble Unity Maintain

  • Built on ArcGIS
  • Service requests
  • Work order management
  • Permits and licensing
  • Mobile field access
  • Storeroom and inventory
  • Operational Insights
  • AgileAssets convergence

What people use each for

The jobs each tool is most often brought in to do.

Sardine

  • A neobank losing money to authorised push payment scams where the customer genuinely approved the transfernot Trimble Unity Maintain
  • A crypto exchange trying to detect accounts being operated by remote access rather than by their ownernot Trimble Unity Maintain
  • A fintech seeing synthetic identity signups that pass document verification but share device characteristicsnot Trimble Unity Maintain
  • A lender wanting first party fraud signals at application time that a credit bureau file does not containnot Trimble Unity Maintain

Trimble Unity Maintain

  • A water utility wanting valve exercising and hydrant flushing recorded against the same GIS features the engineering team maintainsnot Sardine
  • A city consolidating a citizen service request line, work orders and inspections into one location-based systemnot Sardine
  • A state transportation department managing pavement and bridge assets with linear referencing rather than point assetsnot Sardine
  • A public works department that has already licensed ArcGIS Enterprise and wants to avoid rekeying its asset inventorynot Sardine

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Sardine

  • Signal quality depends on the SDK being embedded in your own web and mobile clients, so fraud improvements become dependent on your app release cycle and any coverage gap is a blind spot.
  • Behavioural and device telemetry collection needs a documented lawful basis under GDPR, and EU privacy reviews frequently delay rollouts that were scoped as engineering work.
  • Pricing is per session or per active user, so a consumer product with many low value sessions pays in proportion to traffic rather than to fraud exposure.
  • As a younger private company it lacks the enforcement-tested audit history that a bank examiner expects, which makes it a harder sell inside a regulated bank than inside a fintech.
  • It is strongest on session-time signals and weaker as a system of record for long horizon AML typologies, so larger institutions end up running it alongside a traditional monitoring platform rather than instead of one.

Trimble Unity Maintain

  • Esri ArcGIS is a hard prerequisite, so an organisation without it faces a second substantial licence and a GIS programme before the maintenance system can be used at all.
  • The product is mid-rename from Cityworks to Trimble Unity Maintain with transition timelines Trimble has not committed to publicly, leaving contracts, documentation and integrator experience split between two names.
  • CVE-2025-0994, a deserialisation flaw in Cityworks, was exploited in the wild and listed by CISA in February 2025, which makes on-premise deployments a patching obligation rather than a set-and-forget install.
  • Because assets live in the GIS, changing the asset model is a GIS division change, so maintenance teams cannot restructure their own hierarchy without another department in the loop.
  • It is built for North American public sector practice, and the permitting, funding source and reporting models do not map cleanly onto other countries or onto private industrial estates.

Pricing, plan by plan

Sardine

On request
  • Sardine$undefined/year
    • Priced per user session or per monthly active user
    • Annual contract with volume commitment
    • SDK for web, iOS and Android

Trimble Unity Maintain

On request
  • Trimble Unity Maintain$undefined/year
    • Annual subscription sized by population served, asset volume and user count
    • Esri ArcGIS Enterprise or ArcGIS Online licensing required separately
    • Hosted and on-premise deployment priced differently

Which should you pick?

Choose Sardine if

  • You need device intelligence.
  • You work on Web, iOS, Android.
  • You also want behaviour biometrics.

Choose Trimble Unity Maintain if

  • You need built on arcgis.
  • You work on Web, iOS, Android, Windows.
  • You also want service requests.

Questions people ask

Is Sardine or Trimble Unity Maintain better?
Neither clearly leads. Sardine starts at On request and Trimble Unity Maintain at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Sardine or Trimble Unity Maintain?
Sardine starts at On request and Trimble Unity Maintain at On request.
Does Sardine or Trimble Unity Maintain run on more platforms?
Sardine runs on Web, iOS, Android. Trimble Unity Maintain runs on Web, iOS, Android, Windows.
What is Sardine best used for?
Sardine is most often used for a neobank losing money to authorised push payment scams where the customer genuinely approved the transfer, a crypto exchange trying to detect accounts being operated by remote access rather than by their owner, a fintech seeing synthetic identity signups that pass document verification but share device characteristics, a lender wanting first party fraud signals at application time that a credit bureau file does not contain. Of those, a neobank losing money to authorised push payment scams where the customer genuinely approved the transfer and a crypto exchange trying to detect accounts being operated by remote access rather than by their owner are not what Trimble Unity Maintain is typically brought in for.
What can Sardine do that Trimble Unity Maintain cannot?
Sardine covers Device intelligence, Behaviour biometrics, Scam detection, Onboarding risk scoring. Trimble Unity Maintain covers Built on ArcGIS, Service requests, Work order management, Permits and licensing.

Answered from the vendors’ own pages

Sardine: Does Sardine do document verification?

It focuses on device, behavioural and transaction signals, and integrates identity verification providers rather than being one. Treat it as complementary to a KYC vendor.

Trimble Unity Maintain: Is Cityworks discontinued?

Not discontinued, renamed. It is becoming Trimble Unity Maintain, converging with AgileAssets, and Trimble has not published a final transition date.

Sardine: What does it need from us to work?

An SDK in your web and mobile applications plus transaction feeds. Without the client side collector you lose the signals that differentiate it.

Trimble Unity Maintain: Do I need Esri ArcGIS?

Yes. The product is built on ArcGIS and cannot be deployed without an Esri licence.

Sardine: Is pricing published?

No. It is quoted, typically per session or per monthly active user with an annual volume commitment.

Trimble Unity Maintain: Was there a security incident?

Yes. CVE-2025-0994 in Cityworks was exploited in the wild and added to the CISA known exploited vulnerabilities catalogue in February 2025.

Trimble Unity Maintain: Can it handle roads and pavement as well as pipes?

Yes, through the AgileAssets lineage now inside the Unity Maintain family, which adds linear referencing for transportation assets.

Share

Related pages

Other head to heads