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Government & Public Sector · head to head

MuckRock vs Tyler Technologies

MuckRock logo

MuckRock

Government & Public Sector

FOIA Filing and Research Platform

From
Free
Rated
-
Full reviewWebsite
Tyler Technologies logo

Tyler Technologies

Government & Public Sector

Empowering the Public Sector

From
$2000/month
Rated
-
Full reviewWebsite

The short version

  • Only MuckRock has a free tier, so it costs nothing to try first.
  • Each has a real cost: MuckRock muckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code; Tyler Technologies the Internet Archive's capture of Tyler Technologies' homepage on 31 December 2020 named dozens of distinct public-sector software solutions across Appraisal and Tax, Civic Services, Corrections, and Courts and Justice categories, all sold via government procurement contracts rather than a published price list.
  • They diverge on capability: MuckRock covers FOIA Filing, Tyler Technologies covers Financial Management.

Where they differ

Only the attributes on which MuckRock and Tyler Technologies actually diverge.

Attributes where MuckRock and Tyler Technologies differ
AttributeMuckRockTyler Technologies
Starting priceFree$2000/month
Pricing modelfreemiumsubscription
Free tierYesNo
PlatformsWebWeb, Desktop, Ios, Android
Founded20101966

Identical on both: user rating (Not yet rated), category (Government & Public Sector).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in MuckRock

  • FOIA Filing
  • Request Tracking
  • Document Archive
  • Collaboration
  • Agency Directory
  • DocumentCloud
  • News Organizations
  • Research Tools

Only in Tyler Technologies

  • Financial Management
  • Courts & Justice
  • Public Safety
  • Appraisal & Tax
  • School Solutions
  • AWS GovCloud
  • Microsoft Azure
  • Oracle

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

MuckRock

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Tyler Technologies

  • Citizen Services
  • Records Management
  • Public Safety
  • Civic Engagement

Both are used for citizen services, records management, public safety, civic engagement, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

MuckRock

  • MuckRock's core platform, Squarelet identity service, and DocumentCloud are licensed AGPL-3.0, which requires anyone running a modified version as a network service to release their source code

Tyler Technologies

  • The Internet Archive's capture of Tyler Technologies' homepage on 31 December 2020 named dozens of distinct public-sector software solutions across Appraisal and Tax, Civic Services, Corrections, and Courts and Justice categories, all sold via government procurement contracts rather than a published price list.

Pricing, plan by plan

MuckRock

Free
  • BasicFree
    • FOIA Filing
    • Request Tracking
    • Document Archive

Tyler Technologies

$2000/month
  • Enterprise$2000/month
    • ERP Suite
    • Courts & Justice
    • Public Safety

Which should you pick?

Choose MuckRock if

  • You need foia filing.
  • You want to start without paying.
  • You also want request tracking.
MuckRock review

Choose Tyler Technologies if

  • You need financial management.
  • You work on Web, Desktop, Ios, Android.
  • You also want courts & justice.
Tyler Technologies review

Questions people ask

Is MuckRock or Tyler Technologies better?
Neither clearly leads. MuckRock starts at Free and Tyler Technologies at $2000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, MuckRock or Tyler Technologies?
MuckRock has a free tier; the other does not. Paid plans start at Free for MuckRock and $2000/month for Tyler Technologies.
Does MuckRock or Tyler Technologies run on more platforms?
MuckRock runs on Web. Tyler Technologies runs on Web, Desktop, Ios, Android.
Can I use MuckRock for free?
Yes. MuckRock has a free tier, so you can try it without paying. Tyler Technologies starts at $2000/month.
What is MuckRock best used for?
MuckRock is most often used for citizen services, records management, public safety, civic engagement.
What can MuckRock do that Tyler Technologies cannot?
MuckRock covers FOIA Filing, Request Tracking, Document Archive, Collaboration. Tyler Technologies covers Financial Management, Courts & Justice, Public Safety, Appraisal & Tax. Both handle Web support.
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