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Government · head to head

CivicPlus Asset Management vs Silent Eight

CivicPlus Asset Management logo

CivicPlus Asset Management

Government

Local government asset and work order software, the former Beehive Industries platform

From
On request
Free plan
No
Full reviewWebsite
Silent Eight logo

Silent Eight

Cybersecurity

AI adjudication of sanctions screening and AML alerts

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CivicPlus Asset Management the product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.; Silent Eight automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • They diverge on capability: CivicPlus Asset Management covers Asset register, Silent Eight covers Alert adjudication.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CivicPlus Asset Management and Silent Eight actually diverge.

Attributes where CivicPlus Asset Management and Silent Eight differ
AttributeCivicPlus Asset ManagementSilent Eight
PlatformsWeb, iOS, AndroidWeb, Linux
CategoryGovernmentCybersecurity

Identical on both: starting price (On request), pricing model (quote), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CivicPlus Asset Management

  • Asset register
  • Work order management
  • Preventive maintenance
  • Esri ArcGIS integration
  • SeeClickFix integration
  • Inventory and stores
  • Service request tracking
  • Utility billing link

Only in Silent Eight

  • Alert adjudication
  • Narrative generation
  • Name screening automation
  • Quality assurance
  • Shadow mode
  • Model transparency reporting

What people use each for

The jobs each tool is most often brought in to do.

CivicPlus Asset Management

  • A town of fifteen thousand that already runs its website and 311 line on CivicPlus and wants work orders in the same vendor relationshipnot Silent Eight
  • A rural utility district needing asset records and utility billing from one supplier with one support contactnot Silent Eight
  • A public works department converting citizen-reported potholes directly into scheduled work without an integration projectnot Silent Eight
  • A county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeksnot Silent Eight

Silent Eight

  • A bank whose level one screening team spends most of its time closing obvious false name matchesnot CivicPlus Asset Management
  • A payments institution with alert volumes growing faster than it can recruit and train analystsnot CivicPlus Asset Management
  • A compliance function asked by a regulator to demonstrate consistency of alert decisions across offshore teamsnot CivicPlus Asset Management
  • An institution that has just tightened screening thresholds after an enforcement action and cannot staff the resulting alert increasenot CivicPlus Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CivicPlus Asset Management

  • The product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • Existing Beehive customers face a migration to CivicPlus Asset Management 2.0 that involves data mapping and retraining, not a routine upgrade, and the timing is set by the vendor rather than the customer.
  • It is designed for small and mid-sized municipalities, and larger utilities with complex linear assets or regulatory reporting will find the asset model too shallow.
  • CivicPlus is a private-equity-backed consolidator with many acquired products, so investment in any single acquired line depends on portfolio decisions the customer has no visibility into.
  • No pricing is published and it is frequently sold as part of a wider CivicPlus bundle, which makes a like-for-like comparison against a standalone CMMS difficult.

Silent Eight

  • Automated disposition has to clear model risk governance and a regulator, and the shadow running period before auto-close is permitted can consume most of the first year of the contract.
  • It does not improve detection, so an institution with a poorly tuned monitoring system automates the handling of bad alerts rather than fixing why they exist.
  • Pricing is tied to alert volume, which means efficiency gains elsewhere that reduce alerts also reduce the vendor bill in a way sales teams structure minimums against.
  • The headcount saving is only realised if the institution actually reduces the analyst pool, and many banks redeploy rather than cut, leaving the business case unrealised on paper.
  • As a mid-sized private vendor serving tier one banks, concentration risk cuts both ways; the loss of one large client materially affects the company, and buyers should ask about financial stability during diligence.

Pricing, plan by plan

CivicPlus Asset Management

On request
  • CivicPlus Asset Management$undefined/year
    • Annual subscription sized by population served and module selection
    • Bundled pricing available alongside other CivicPlus municipal products
    • Implementation, data migration and training quoted separately

Silent Eight

On request
  • Iris$undefined/year
    • Priced by alert volume adjudicated
    • Deploys against existing screening and monitoring systems
    • Shadow mode evaluation period

Which should you pick?

Choose CivicPlus Asset Management if

  • You need asset register.
  • You work on Web, iOS, Android.
  • You also want work order management.
CivicPlus Asset Management review

Choose Silent Eight if

  • You need alert adjudication.
  • You work on Web, Linux.
  • You also want narrative generation.
Silent Eight review

Questions people ask

Is CivicPlus Asset Management or Silent Eight better?
Neither clearly leads. CivicPlus Asset Management starts at On request and Silent Eight at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CivicPlus Asset Management or Silent Eight?
CivicPlus Asset Management starts at On request and Silent Eight at On request.
Does CivicPlus Asset Management or Silent Eight run on more platforms?
CivicPlus Asset Management runs on Web, iOS, Android. Silent Eight runs on Web, Linux.
What is CivicPlus Asset Management best used for?
CivicPlus Asset Management is most often used for a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship, a rural utility district needing asset records and utility billing from one supplier with one support contact, a public works department converting citizen-reported potholes directly into scheduled work without an integration project, a county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeks. Of those, a town of fifteen thousand that already runs its website and 311 line on civicplus and wants work orders in the same vendor relationship and a rural utility district needing asset records and utility billing from one supplier with one support contact are not what Silent Eight is typically brought in for.
What can CivicPlus Asset Management do that Silent Eight cannot?
CivicPlus Asset Management covers Asset register, Work order management, Preventive maintenance, Esri ArcGIS integration. Silent Eight covers Alert adjudication, Narrative generation, Name screening automation, Quality assurance.

Answered from the vendors’ own pages

CivicPlus Asset Management: Is Beehive Industries software still sold under that name?

No. CivicPlus acquired the asset management and utility billing products in January 2025 and sells them under the CivicPlus name.

Silent Eight: Does Silent Eight replace our screening system?

No. It consumes alerts from your existing screening and monitoring systems and decides them. The detection layer stays where it is.

CivicPlus Asset Management: Do I have to migrate from the legacy Beehive platform?

Yes. CivicPlus is transitioning customers to CivicPlus Asset Management 2.0, which requires data migration and retraining.

Silent Eight: Will a regulator accept AI closing alerts?

It depends on your jurisdiction and your model governance evidence. Banks typically run extended shadow mode first and phase auto-closure by alert type.

CivicPlus Asset Management: Does it need Esri ArcGIS?

No, it integrates with ArcGIS but does not depend on it the way a GIS-centric product does.

Silent Eight: Where is the company based?

Singapore, with offices in New York, London and Warsaw.

CivicPlus Asset Management: Is utility billing included?

No, that is a separate product from the same acquisition and is licensed separately.

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