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Government · head to head

Citizen vs CivicPlus Asset Management

Citizen logo

Citizen

Government

Real-time Safety Alerts

From
Free
Rated
-
Full reviewWebsite
CivicPlus Asset Management logo

CivicPlus Asset Management

Government

Local government asset and work order software, the former Beehive Industries platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Citizen has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citizen no premium or paid features mentioned; CivicPlus Asset Management the product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • They diverge on capability: Citizen covers Real-time Alerts, CivicPlus Asset Management covers Asset register.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Citizen and CivicPlus Asset Management actually diverge.

Attributes where Citizen and CivicPlus Asset Management differ
AttributeCitizenCivicPlus Asset Management
Starting priceFreeOn request
Pricing modelfreemiumquote
Free tierYesNo
PlatformsIos, AndroidWeb, iOS, Android
Founded2016Unknown

Identical on both: user rating (Not yet rated), category (Government).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citizen

  • Real-time Alerts
  • 911 Monitoring
  • Live Video
  • Safety Map
  • Personal Safety
  • Emergency Services
  • Social Media
  • Location Services

Only in CivicPlus Asset Management

  • Asset register
  • Work order management
  • Preventive maintenance
  • Esri ArcGIS integration
  • SeeClickFix integration
  • Inventory and stores
  • Service request tracking
  • Utility billing link

What people use each for

The jobs each tool is most often brought in to do.

Citizen

  • Citizen Servicesnot CivicPlus Asset Management
  • Records Managementnot CivicPlus Asset Management
  • Public Safetynot CivicPlus Asset Management
  • Civic Engagementnot CivicPlus Asset Management

CivicPlus Asset Management

  • A town of fifteen thousand that already runs its website and 311 line on CivicPlus and wants work orders in the same vendor relationshipnot Citizen
  • A rural utility district needing asset records and utility billing from one supplier with one support contactnot Citizen
  • A public works department converting citizen-reported potholes directly into scheduled work without an integration projectnot Citizen
  • A county replacing spreadsheets and paper work orders with a system its staff can learn in days rather than weeksnot Citizen

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citizen

  • No premium or paid features mentioned
  • App is completely free with no monetization model disclosed
  • No in-app purchases or premium tier mentioned
  • Subscription or paid features may exist but not disclosed

CivicPlus Asset Management

  • The product changed owner and name in January 2025, so references, documentation and community knowledge are split between Beehive Industries and CivicPlus Asset Management.
  • Existing Beehive customers face a migration to CivicPlus Asset Management 2.0 that involves data mapping and retraining, not a routine upgrade, and the timing is set by the vendor rather than the customer.
  • It is designed for small and mid-sized municipalities, and larger utilities with complex linear assets or regulatory reporting will find the asset model too shallow.
  • CivicPlus is a private-equity-backed consolidator with many acquired products, so investment in any single acquired line depends on portfolio decisions the customer has no visibility into.
  • No pricing is published and it is frequently sold as part of a wider CivicPlus bundle, which makes a like-for-like comparison against a standalone CMMS difficult.

Pricing, plan by plan

Citizen

Free
  • BasicFree
    • Real-time Alerts
    • Incident Feed
    • Safety Map

CivicPlus Asset Management

On request
  • CivicPlus Asset Management$undefined/year
    • Annual subscription sized by population served and module selection
    • Bundled pricing available alongside other CivicPlus municipal products
    • Implementation, data migration and training quoted separately

Which should you pick?

Choose Citizen if

  • You need real-time alerts.
  • You want to start without paying.
  • You work on Ios, Android.
  • You also want 911 monitoring.
Citizen review

Choose CivicPlus Asset Management if

  • You need asset register.
  • You work on Web, iOS, Android.
  • You also want work order management.
CivicPlus Asset Management review

Questions people ask

Is Citizen or CivicPlus Asset Management better?
Neither clearly leads. Citizen starts at Free and CivicPlus Asset Management at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citizen or CivicPlus Asset Management?
Citizen has a free tier; the other does not. Paid plans start at Free for Citizen and On request for CivicPlus Asset Management.
Does Citizen or CivicPlus Asset Management run on more platforms?
Citizen runs on Ios, Android. CivicPlus Asset Management runs on Web, iOS, Android.
Can I use Citizen for free?
Yes. Citizen has a free tier, so you can try it without paying. CivicPlus Asset Management starts at On request.
What is Citizen best used for?
Citizen is most often used for citizen services, records management, public safety, civic engagement. Of those, citizen services and records management are not what CivicPlus Asset Management is typically brought in for.
What can Citizen do that CivicPlus Asset Management cannot?
Citizen covers Real-time Alerts, 911 Monitoring, Live Video, Safety Map. CivicPlus Asset Management covers Asset register, Work order management, Preventive maintenance, Esri ArcGIS integration.

Answered from the vendors’ own pages

Citizen: How much does Citizen cost?

Citizen is available as a free app download for iOS and Android. The app includes core safety and alert features at no cost.

Source
CivicPlus Asset Management: Is Beehive Industries software still sold under that name?

No. CivicPlus acquired the asset management and utility billing products in January 2025 and sells them under the CivicPlus name.

Citizen: Are there paid features or premium subscriptions in Citizen?

Citizen's website does not mention paid features, premium subscriptions, or in-app purchases. All advertised features appear to be included in the free app.

Source
CivicPlus Asset Management: Do I have to migrate from the legacy Beehive platform?

Yes. CivicPlus is transitioning customers to CivicPlus Asset Management 2.0, which requires data migration and retraining.

CivicPlus Asset Management: Does it need Esri ArcGIS?

No, it integrates with ArcGIS but does not depend on it the way a GIS-centric product does.

CivicPlus Asset Management: Is utility billing included?

No, that is a separate product from the same acquisition and is licensed separately.

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