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Webinars · head to head

Citrix ShareFile vs Webex by Cisco

Citrix ShareFile logo

Citrix ShareFile

Webinars

Secure file sharing and collaboration platform

From
On request
Rated
-
Full reviewWebsite
Webex by Cisco logo

Webex by Cisco

Communication

A simpler, smarter way to work

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Webex by Cisco has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans; Webex by Cisco listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)
  • They diverge on capability: Citrix ShareFile covers Secure file sharing, Webex by Cisco covers Video and audio conferencing.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citrix ShareFile and Webex by Cisco actually diverge.

Attributes where Citrix ShareFile and Webex by Cisco differ
AttributeCitrix ShareFileWebex by Cisco
Starting priceOn requestFree
Free tierNoYes
PlatformsWindows, Mac, IOS, Android, WebWeb, Windows, Macos, Linux, Ios, Android
CategoryWebinarsCommunication
Founded19891984

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citrix ShareFile

  • Secure file sharing
  • Access controls
  • Versioning
  • Audit trails
  • Mobile apps
  • Microsoft 365
  • Windows support
  • Mac support

Only in Webex by Cisco

  • Video and audio conferencing
  • Screen sharing and annotation
  • Virtual backgrounds
  • Recording and playback
  • Meeting transcription
  • Chat and messaging
  • Calendar integration
  • Breakout sessions

Both cover

  • Salesforce
  • ServiceNow
  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Citrix ShareFile

  • Sending large client files securely with encrypted email and request linksnot Webex by Cisco
  • Compliance oriented document exchange with external clientsnot Webex by Cisco

Webex by Cisco

  • Video conferencingnot Citrix ShareFile
  • Webinarsnot Citrix ShareFile
  • Virtual eventsnot Citrix ShareFile
  • Trainingnot Citrix ShareFile
  • Enterprise communicationnot Citrix ShareFile

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citrix ShareFile

  • Integrated electronic signature is included only on the ShareFile Premium plans
  • On-premises and hybrid storage are available only with the Enterprise plans
  • Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files

Webex by Cisco

  • Listed on UK G-Cloud at £6 per user per month for Cisco Webex, via reseller Conscia Group UK Ltd (ITGL)

Pricing, plan by plan

Citrix ShareFile

On request
  • Standard$13/month
    • 100 GB storage
    • Basic collaboration
  • Advanced$25/month
    • 500 GB storage
    • Advanced features
  • Enterprise$50/month
    • Unlimited storage
    • Custom support

Webex by Cisco

Free
  • FreeFree
    • Unlimited 1:1 meetings
    • Group meetings (40 min limit, 100 participants)
    • HD video
  • Pro$13.5/month
    • Unlimited meetings (500 participants)
    • Cloud recording and storage
    • Advanced scheduling
  • Business$18/month
    • Everything in Pro
    • Custom branding
    • Advanced security
  • Enterprise$undefined/month
    • Unlimited everything
    • Dedicated account manager
    • Custom deployment

Which should you pick?

Choose Citrix ShareFile if

  • You need secure file sharing.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want access controls.
Citrix ShareFile review

Choose Webex by Cisco if

  • You need video and audio conferencing.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Linux, Ios, Android.
  • You also want screen sharing and annotation.
Webex by Cisco review

Questions people ask

Is Citrix ShareFile or Webex by Cisco better?
Neither clearly leads. Citrix ShareFile starts at On request and Webex by Cisco at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citrix ShareFile or Webex by Cisco?
Webex by Cisco has a free tier; the other does not. Paid plans start at On request for Citrix ShareFile and Free for Webex by Cisco.
Does Citrix ShareFile or Webex by Cisco run on more platforms?
Citrix ShareFile runs on Windows, Mac, IOS, Android, Web. Webex by Cisco runs on Web, Windows, Macos, Linux, Ios, Android.
Can I use Webex by Cisco for free?
Yes. Webex by Cisco has a free tier, so you can try it without paying. Citrix ShareFile starts at On request.
What is Citrix ShareFile best used for?
Citrix ShareFile is most often used for sending large client files securely with encrypted email and request links, compliance oriented document exchange with external clients. Of those, sending large client files securely with encrypted email and request links and compliance oriented document exchange with external clients are not what Webex by Cisco is typically brought in for.
What can Citrix ShareFile do that Webex by Cisco cannot?
Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. Webex by Cisco covers Video and audio conferencing, Screen sharing and annotation, Virtual backgrounds, Recording and playback. Both handle Salesforce, ServiceNow, Slack.

Answered from the vendors’ own pages

Citrix ShareFile: What are the pricing tiers for ShareFile?

ShareFile offers four plans: Advanced ($18.15/month or $16.50/year per user), Premium ($28.59/month or $26/year per user, marked Most Popular), Industry Advantage ($45.83/month or $41.66/year per user), and Virtual Data Room ($77/month or $69.30/year per user).

Source
Citrix ShareFile: What is the minimum number of users required for ShareFile?

The Advanced, Premium, and Industry Advantage plans require a minimum of 3 users. The Virtual Data Room plan requires a minimum of 5 users.

Source
Citrix ShareFile: How much storage do I get with ShareFile?

Advanced, Premium, and Industry Advantage plans include 3TB of account storage (1TB per license aggregated). The Virtual Data Room plan includes 1GB storage per license. Additional storage is available in 3TB packs.

Source
Citrix ShareFile: Does ShareFile offer a free trial?

Yes, ShareFile offers free trials for multiple plans, including Advanced (Try Free option), Premium, and Industry Advantage. Trial links are provided on the plans page.

Source
Citrix ShareFile: Is data encrypted in ShareFile?

Yes, all communication between ShareFile and users is encrypted using either SSL or TLS encryption protocols, with up to AES 256-bit encryption available. Encryption is included across all pricing tiers.

Source
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