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Citrix ShareFile vs LINE WORKS

Citrix ShareFile logo

Citrix ShareFile

Webinars

Secure file sharing and collaboration platform

From
On request
Rated
-
Full reviewWebsite
LINE WORKS logo

LINE WORKS

Communication

Business chat built on the LINE interface, aimed at Japanese firms whose staff and customers already use LINE

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only LINE WORKS has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans; LINE WORKS the external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • They diverge on capability: Citrix ShareFile covers Secure file sharing, LINE WORKS covers External LINE messaging.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Citrix ShareFile and LINE WORKS actually diverge.

Attributes where Citrix ShareFile and LINE WORKS differ
AttributeCitrix ShareFileLINE WORKS
Starting priceOn requestFree
Pricing modelsubscriptionPer user per month
Free tierNoYes
PlatformsWindows, Mac, IOS, Android, WebWeb, iOS, Android, Windows, macOS
CategoryWebinarsCommunication
Founded1989Unknown

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citrix ShareFile

  • Secure file sharing
  • Access controls
  • Versioning
  • Audit trails
  • Mobile apps
  • Microsoft 365
  • Salesforce
  • ServiceNow

Only in LINE WORKS

  • External LINE messaging
  • Chat and channels
  • Voice and video calls
  • Shared address book
  • Calendar and bulletin board
  • Drive
  • Business email
  • Admin controls

What people use each for

The jobs each tool is most often brought in to do.

Citrix ShareFile

  • Sending large client files securely with encrypted email and request linksnot LINE WORKS
  • Compliance oriented document exchange with external clientsnot LINE WORKS

LINE WORKS

  • A Japanese retail or service chain whose customers expect to book and enquire over LINE rather than emailnot Citrix ShareFile
  • A clinic, dealership or estate agency that needs customer conversations on LINE but under corporate retention and auditnot Citrix ShareFile
  • A Japanese SME under 30 staff that wants managed business chat at no licence cost on the free tiernot Citrix ShareFile
  • The Japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standardnot Citrix ShareFile

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citrix ShareFile

  • Integrated electronic signature is included only on the ShareFile Premium plans
  • On-premises and hybrid storage are available only with the Enterprise plans
  • Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files

LINE WORKS

  • The external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
  • The free tier caps total storage at 5GB across the whole organisation, not per user, so a team sharing photos or documents exhausts it within weeks and is pushed onto a paid plan.
  • Business email is only on the Advanced plan at 800 yen per user, so an organisation wanting both chat and mail pays nearly double the Standard rate for every seat including staff who only chat.
  • Developer documentation, support and the integration catalogue are strongest in Japanese, which makes it awkward to administer from a non-Japanese IT function.
  • It has no serious developer or engineering workflow story, so organisations that also run Slack or Teams for technical teams end up maintaining two chat systems and two directories.

Pricing, plan by plan

Citrix ShareFile

On request
  • Standard$13/month
    • 100 GB storage
    • Basic collaboration
  • Advanced$25/month
    • 500 GB storage
    • Advanced features
  • Enterprise$50/month
    • Unlimited storage
    • Custom support

LINE WORKS

Free
  • FreeFree
    • Up to 30 users
    • 5GB total storage
    • Chat, calls, calendar and address book
  • Standard$450/month
    • Unlimited users
    • 1TB shared storage
    • Annual contract price, 540 yen monthly
  • Advanced$800/month
    • Everything in Standard
    • Business email
    • 100TB shared storage

Which should you pick?

Choose Citrix ShareFile if

  • You need secure file sharing.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want access controls.
Citrix ShareFile review

Choose LINE WORKS if

  • You need external line messaging.
  • You want to start without paying.
  • You work on Web, iOS, Android, Windows, macOS.
  • You also want chat and channels.
LINE WORKS review

Questions people ask

Is Citrix ShareFile or LINE WORKS better?
Neither clearly leads. Citrix ShareFile starts at On request and LINE WORKS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citrix ShareFile or LINE WORKS?
LINE WORKS has a free tier; the other does not. Paid plans start at On request for Citrix ShareFile and Free for LINE WORKS.
Does Citrix ShareFile or LINE WORKS run on more platforms?
Citrix ShareFile runs on Windows, Mac, IOS, Android, Web. LINE WORKS runs on Web, iOS, Android, Windows, macOS.
Can I use LINE WORKS for free?
Yes. LINE WORKS has a free tier, so you can try it without paying. Citrix ShareFile starts at On request.
What is Citrix ShareFile best used for?
Citrix ShareFile is most often used for sending large client files securely with encrypted email and request links, compliance oriented document exchange with external clients. Of those, sending large client files securely with encrypted email and request links and compliance oriented document exchange with external clients are not what LINE WORKS is typically brought in for.
What can Citrix ShareFile do that LINE WORKS cannot?
Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. LINE WORKS covers External LINE messaging, Chat and channels, Voice and video calls, Shared address book.

Answered from the vendors’ own pages

Citrix ShareFile: What are the pricing tiers for ShareFile?

ShareFile offers four plans: Advanced ($18.15/month or $16.50/year per user), Premium ($28.59/month or $26/year per user, marked Most Popular), Industry Advantage ($45.83/month or $41.66/year per user), and Virtual Data Room ($77/month or $69.30/year per user).

Source
LINE WORKS: Can LINE WORKS really message ordinary LINE users?

Yes. That is its core differentiator and the reason Japanese customer-facing businesses buy it.

Citrix ShareFile: What is the minimum number of users required for ShareFile?

The Advanced, Premium, and Industry Advantage plans require a minimum of 3 users. The Virtual Data Room plan requires a minimum of 5 users.

Source
LINE WORKS: Is there a free plan?

Yes, up to 30 users with 5GB of total organisation storage.

Citrix ShareFile: How much storage do I get with ShareFile?

Advanced, Premium, and Industry Advantage plans include 3TB of account storage (1TB per license aggregated). The Virtual Data Room plan includes 1GB storage per license. Additional storage is available in 3TB packs.

Source
LINE WORKS: Does the Standard plan include email?

No. Business email is Advanced only, at 800 yen per user per month on an annual contract.

Citrix ShareFile: Does ShareFile offer a free trial?

Yes, ShareFile offers free trials for multiple plans, including Advanced (Try Free option), Premium, and Industry Advantage. Trial links are provided on the plans page.

Source
LINE WORKS: Is it worth buying outside Japan?

Generally no. Without the consumer LINE bridge it competes poorly against Slack, Teams or Lark on features and ecosystem.

Citrix ShareFile: Is data encrypted in ShareFile?

Yes, all communication between ShareFile and users is encrypted using either SSL or TLS encryption protocols, with up to AES 256-bit encryption available. Encryption is included across all pricing tiers.

Source
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