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Webinars · head to head

Citrix ShareFile vs Mural

Citrix ShareFile logo

Citrix ShareFile

Webinars

Secure file sharing and collaboration platform

From
On request
Rated
-
Full reviewWebsite
Mural logo

Mural

Remote Work

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Mural has a free tier, so it costs nothing to try first.
  • Each has a real cost: Citrix ShareFile integrated electronic signature is included only on the ShareFile Premium plans; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • They diverge on capability: Citrix ShareFile covers Secure file sharing, Mural covers Infinite canvas.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Citrix ShareFile and Mural actually diverge.

Attributes where Citrix ShareFile and Mural differ
AttributeCitrix ShareFileMural
Starting priceOn requestFree
Free tierNoYes
PlatformsWindows, Mac, IOS, Android, WebWeb, Ios, Android
CategoryWebinarsRemote Work
Founded19892011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Citrix ShareFile

  • Secure file sharing
  • Access controls
  • Versioning
  • Audit trails
  • Mobile apps
  • Microsoft 365
  • Salesforce
  • ServiceNow

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Templates
  • Voting & feedback
  • Microsoft Teams

Both cover

  • Slack
  • Android support
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Citrix ShareFile

  • Sending large client files securely with encrypted email and request linksnot Mural
  • Compliance oriented document exchange with external clientsnot Mural

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot Citrix ShareFile
  • Mapping journeys and diagrams with a distributed teamnot Citrix ShareFile

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Citrix ShareFile

  • Integrated electronic signature is included only on the ShareFile Premium plans
  • On-premises and hybrid storage are available only with the Enterprise plans
  • Only employee users are licensed and can manage the account; client users are unlimited but limited to uploading and downloading files

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

Pricing, plan by plan

Citrix ShareFile

On request
  • Standard$13/month
    • 100 GB storage
    • Basic collaboration
  • Advanced$25/month
    • 500 GB storage
    • Advanced features
  • Enterprise$50/month
    • Unlimited storage
    • Custom support

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

Which should you pick?

Choose Citrix ShareFile if

  • You need secure file sharing.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want access controls.
Citrix ShareFile review

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Questions people ask

Is Citrix ShareFile or Mural better?
Neither clearly leads. Citrix ShareFile starts at On request and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Citrix ShareFile or Mural?
Mural has a free tier; the other does not. Paid plans start at On request for Citrix ShareFile and Free for Mural.
Does Citrix ShareFile or Mural run on more platforms?
Citrix ShareFile runs on Windows, Mac, IOS, Android, Web. Mural runs on Web, Ios, Android.
Can I use Mural for free?
Yes. Mural has a free tier, so you can try it without paying. Citrix ShareFile starts at On request.
What is Citrix ShareFile best used for?
Citrix ShareFile is most often used for sending large client files securely with encrypted email and request links, compliance oriented document exchange with external clients. Of those, sending large client files securely with encrypted email and request links and compliance oriented document exchange with external clients are not what Mural is typically brought in for.
What can Citrix ShareFile do that Mural cannot?
Citrix ShareFile covers Secure file sharing, Access controls, Versioning, Audit trails. Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads. Both handle Slack, Android support, Web support.

Answered from the vendors’ own pages

Citrix ShareFile: What are the pricing tiers for ShareFile?

ShareFile offers four plans: Advanced ($18.15/month or $16.50/year per user), Premium ($28.59/month or $26/year per user, marked Most Popular), Industry Advantage ($45.83/month or $41.66/year per user), and Virtual Data Room ($77/month or $69.30/year per user).

Source
Mural: How much does Mural cost?

Mural Team+ is $9.99 per member per month billed annually, or $12 billed monthly. Business is $17.99 per member per month billed annually. Enterprise is quoted by sales.

Source
Citrix ShareFile: What is the minimum number of users required for ShareFile?

The Advanced, Premium, and Industry Advantage plans require a minimum of 3 users. The Virtual Data Room plan requires a minimum of 5 users.

Source
Mural: What does the free Mural plan limit?

The free plan allows unlimited murals in total but only 3 that can be edited at a time, and it is restricted to a single workspace with open rooms only.

Source
Citrix ShareFile: How much storage do I get with ShareFile?

Advanced, Premium, and Industry Advantage plans include 3TB of account storage (1TB per license aggregated). The Virtual Data Room plan includes 1GB storage per license. Additional storage is available in 3TB packs.

Source
Mural: Which Mural plan includes single sign-on?

SSO via SAML 2.0 starts on the Business plan at $17.99 per member per month, which also adds unlimited external guests and advanced integrations.

Source
Citrix ShareFile: Does ShareFile offer a free trial?

Yes, ShareFile offers free trials for multiple plans, including Advanced (Try Free option), Premium, and Industry Advantage. Trial links are provided on the plans page.

Source
Mural: When do I need Mural Enterprise?

Enterprise adds multiple workspaces, SCIM user and group management and data residency options. Team+ and Business are both limited to a single workspace.

Source
Citrix ShareFile: Is data encrypted in ShareFile?

Yes, all communication between ShareFile and users is encrypted using either SSL or TLS encryption protocols, with up to AES 256-bit encryption available. Encryption is included across all pricing tiers.

Source
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