Softwr

Webinar & Virtual Events · head to head

Hopin vs Mural

Hopin logo

Hopin

Webinar & Virtual Events

Virtual and hybrid events at scale

From
Free
Rated
-
Full reviewWebsite
Mural logo

Mural

Webinar & Virtual Events

The digital workspace for visual collaboration

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Hopin platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors; Mural the free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • They diverge on capability: Hopin covers Virtual stages, Mural covers Infinite canvas.

Where they differ

Only the attributes on which Hopin and Mural actually diverge.

Attributes where Hopin and Mural differ
AttributeHopinMural
Pricing modelUnknownsubscription
CategoryWebinar & Virtual EventsUnknown
Founded20192011

Identical on both: starting price (Free), free tier (Yes), platforms (Web, iOS, Android), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Hopin

  • Virtual stages
  • Networking sessions
  • Expo areas
  • Breakout rooms
  • Live streaming
  • Stripe
  • HubSpot
  • Salesforce

Only in Mural

  • Infinite canvas
  • Sticky notes
  • Shapes & connectors
  • Image uploads
  • Real-time collaboration
  • Templates
  • Voting & feedback
  • Slack

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Hopin

  • Event planningnot Mural
  • Ticket salesnot Mural
  • Attendee managementnot Mural
  • Virtual eventsnot Mural
  • Event marketingnot Mural

Mural

  • Running collaborative workshops and retrospectives on a shared whiteboardnot Hopin
  • Mapping journeys and diagrams with a distributed teamnot Hopin

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Hopin

  • Platform complexity with feature breadth that results in no single feature being particularly strong compared to specialized competitors
  • Hard registration caps with additional charges if events exceed 100 registrations
  • Post-acquisition delays with slow account activation taking up to 45 days and slow responses to onboarding questions
  • High pricing particularly problematic for organizations running occasional or simple webinars
  • No Facebook or YouTube live streaming integration and limited caption support for accessibility

Mural

  • The free plan allows 3 editable murals at a time, so working on a fourth means archiving one
  • Mural AI and the Zoom and Webex integrations require Team+ at $9.99 per member per month billed annually
  • SSO and the Okta, Azure and GitHub integrations are Business only at $17.99 per member per month
  • Multiple workspaces, SCIM, audit logs and enforced 2FA are Enterprise only with no published price

Pricing, plan by plan

Hopin

Free

No published plan breakdown. See the Hopin review.

Mural

Free
  • FreeFree
    • 1 mural
    • Basic shapes
    • File uploads
  • Team$16/month
    • Unlimited murals
    • Advanced templates
    • Team collaboration

Which should you pick?

Choose Hopin if

  • You need virtual stages.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want networking sessions.
Hopin review

Choose Mural if

  • You need infinite canvas.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want sticky notes.
Mural review

Questions people ask

Is Hopin or Mural better?
Neither clearly leads. Hopin starts at Free and Mural at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Hopin or Mural?
Hopin starts at Free and Mural at Free.
Does Hopin or Mural run on more platforms?
Hopin runs on Web, iOS, Android. Mural runs on Web, Ios, Android.
Can I use Hopin for free?
Both have a free tier, so you can try either at no cost before committing.
What is Hopin best used for?
Hopin is most often used for event planning, ticket sales, attendee management, virtual events. Of those, event planning and ticket sales are not what Mural is typically brought in for.
What can Hopin do that Mural cannot?
Hopin covers Virtual stages, Networking sessions, Expo areas, Breakout rooms. Mural covers Infinite canvas, Sticky notes, Shapes & connectors, Image uploads. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

Hopin: What is Hopin's pricing?

Hopin (now RingCentral Events) starts at approximately $99 per organizer per month (billed annually) for the Events Pro plan, with higher tiers at $199 and $299 per month adding onsite capabilities and advanced integrations. A free plan is available with limited features.

Source
Hopin: What features does Hopin include?

Hopin provides registration, live streaming, networking tools (1:1 video matchmaking, breakout rooms), virtual reception and expo areas, real-time analytics and reporting, and integrations with Salesforce, HubSpot, Marketo, and Pardot.

Source
Hopin: Can Hopin live stream to Facebook or YouTube?

No. Hopin does not offer native options to live stream video conferencing directly to Facebook or YouTube. This requires manual setup or third-party solutions.

Source
Hopin: Does Hopin provide automated captions during events?

Hopin does not offer built-in caption support across all features, which is a limitation for accessibility and engagement during live sessions.

Source
Hopin: Who acquired Hopin?

RingCentral acquired Hopin in late 2023. The platform is now sold as RingCentral Events with ongoing support and updates managed by RingCentral.

ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Hopin

More on Mural

Keep looking

Other head to heads