Communication · head to head
Grasshopper vs LINE WORKS

LINE WORKS
Communication
Business chat built on the LINE interface, aimed at Japanese firms whose staff and customers already use LINE
- From
- Free
- Rated
- -
The short version
- Only LINE WORKS has a free tier, so it costs nothing to try first.
- Each has a real cost: Grasshopper available only in the USA and Canada; the site returns a not available in your region error outside those countries; LINE WORKS the external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
- Prices and features above were last checked on 31 August 2026.
Where they differ
Only the attributes on which Grasshopper and LINE WORKS actually diverge.
| Attribute | Grasshopper | LINE WORKS |
|---|---|---|
| Starting price | $14/month | Free |
| Pricing model | subscription | Per user per month |
| Free tier | No | Yes |
| Platforms | Web | Web, iOS, Android, Windows, macOS |
Identical on both: user rating (Not yet rated), category (Communication).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Grasshopper
Nothing recorded that LINE WORKS does not also cover.
Only in LINE WORKS
- External LINE messaging
- Chat and channels
- Voice and video calls
- Shared address book
- Calendar and bulletin board
- Drive
- Business email
- Admin controls
What people use each for
The jobs each tool is most often brought in to do.
Grasshopper
- Mobile app development and programming educationnot LINE WORKS
LINE WORKS
- A Japanese retail or service chain whose customers expect to book and enquire over LINE rather than emailnot Grasshopper
- A clinic, dealership or estate agency that needs customer conversations on LINE but under corporate retention and auditnot Grasshopper
- A Japanese SME under 30 staff that wants managed business chat at no licence cost on the free tiernot Grasshopper
- The Japanese subsidiary of a foreign group that needs a local tool for front-line staff alongside the group standardnot Grasshopper
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Grasshopper
- Available only in the USA and Canada; the site returns a not available in your region error outside those countries
- Plans start at $14/month only under a promotional discount of up to $75 off select plans, meaning the advertised entry price is not the standing rate
LINE WORKS
- The external LINE bridge, which is the main reason to choose it, only matters where LINE has consumer penetration, so buyers outside Japan, Taiwan and Thailand are paying for a feature they cannot use.
- The free tier caps total storage at 5GB across the whole organisation, not per user, so a team sharing photos or documents exhausts it within weeks and is pushed onto a paid plan.
- Business email is only on the Advanced plan at 800 yen per user, so an organisation wanting both chat and mail pays nearly double the Standard rate for every seat including staff who only chat.
- Developer documentation, support and the integration catalogue are strongest in Japanese, which makes it awkward to administer from a non-Japanese IT function.
- It has no serious developer or engineering workflow story, so organisations that also run Slack or Teams for technical teams end up maintaining two chat systems and two directories.
Pricing, plan by plan
Grasshopper
$14/monthNo published plan breakdown. See the Grasshopper review.
LINE WORKS
Free- FreeFree
- Up to 30 users
- 5GB total storage
- Chat, calls, calendar and address book
- Standard$450/month
- Unlimited users
- 1TB shared storage
- Annual contract price, 540 yen monthly
- Advanced$800/month
- Everything in Standard
- Business email
- 100TB shared storage
Which should you pick?
Choose Grasshopper if
Nothing in the data separates Grasshopper from LINE WORKS on the points above - pick on price and on how each one feels to use.
Choose LINE WORKS if
- You need external line messaging.
- You want to start without paying.
- You work on Web, iOS, Android, Windows, macOS.
- You also want chat and channels.
Questions people ask
- Is Grasshopper or LINE WORKS better?
- Neither clearly leads. Grasshopper starts at $14/month and LINE WORKS at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Grasshopper or LINE WORKS?
- LINE WORKS has a free tier; the other does not. Paid plans start at $14/month for Grasshopper and Free for LINE WORKS.
- Does Grasshopper or LINE WORKS run on more platforms?
- Grasshopper runs on Web. LINE WORKS runs on Web, iOS, Android, Windows, macOS.
- Can I use LINE WORKS for free?
- Yes. LINE WORKS has a free tier, so you can try it without paying. Grasshopper starts at $14/month.
- What is Grasshopper best used for?
- Grasshopper is most often used for mobile app development and programming education. Of those, mobile app development and programming education is not what LINE WORKS is typically brought in for.
- What can Grasshopper do that LINE WORKS cannot?
- LINE WORKS covers External LINE messaging, Chat and channels, Voice and video calls, Shared address book.
Answered from the vendors’ own pages
Grasshopper: How much does Grasshopper cost?
Grasshopper pricing starts at $14/month. The site does not disclose complete pricing details or feature breakdowns for different tiers.
SourceLINE WORKS: Can LINE WORKS really message ordinary LINE users?
Yes. That is its core differentiator and the reason Japanese customer-facing businesses buy it.
Grasshopper: Is Grasshopper available outside the USA and Canada?
Grasshopper currently operates only in the USA and Canada, with regional availability restrictions mentioned on the pricing page.
SourceLINE WORKS: Is there a free plan?
Yes, up to 30 users with 5GB of total organisation storage.
LINE WORKS: Does the Standard plan include email?
No. Business email is Advanced only, at 800 yen per user per month on an annual contract.
LINE WORKS: Is it worth buying outside Japan?
Generally no. Without the consumer LINE bridge it competes poorly against Slack, Teams or Lark on features and ecosystem.
Related pages
More on Grasshopper
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