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Productivity · head to head

Circleback vs Granola

Circleback logo

Circleback

Productivity

AI meeting notes that join calls from your calendar and push action items into other tools

From
Free
Rated
-
Full reviewWebsite
Granola logo

Granola

Productivity

AI notepad that transcribes meetings and merges transcripts with user notes

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Circleback the free plan keeps 30 days of history, so it serves immediate follow-up and fails as a record, and the tier that made it look free has to be paid for the first time anyone needs a conversation from last quarter.; Granola free plan limits note access to 30 days; older notes become inaccessible unless upgraded
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Circleback and Granola actually diverge.

Attributes where Circleback and Granola differ
AttributeCirclebackGranola
PlatformsWebmacOS, Windows, iOS, Android, Zoom, Google Meet, Microsoft Teams

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Productivity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Circleback

  • Calendar-driven recording
  • Speaker-labelled transcripts
  • Action item extraction
  • Search across meetings
  • In-person meetings
  • Integrations
  • Programmatic access
  • Unlimited meetings on free

Only in Granola

Nothing recorded that Circleback does not also cover.

What people use each for

The jobs each tool is most often brought in to do.

Circleback

  • Sales or recruiting calls where the follow-up has to land in the CRM or applicant system without anybody retyping it.not Granola
  • Consultancies that need an accurate record of what a client asked for and when they asked for it.not Granola
  • Distributed teams where people who missed a call need the substance rather than an hour of recording to sit through.not Granola
  • Managers and founders running many short calls where the action items are the only output that matters.not Granola

Granola

  • Automatic meeting documentation without dedicated note-takernot Circleback
  • Action item extraction and task assignmentnot Circleback
  • Meeting context retrieval via AI agent queriesnot Circleback
  • Multi-language meeting transcriptionnot Circleback
  • Compliance-friendly note generation for regulated industriesnot Circleback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Circleback

  • The free plan keeps 30 days of history, so it serves immediate follow-up and fails as a record, and the tier that made it look free has to be paid for the first time anyone needs a conversation from last quarter.
  • Custom retention and admin roles are on the Business tier and single sign-on and HIPAA on Enterprise, which is the familiar pattern of an organisation discovering the real price only after individuals have adopted the tool and filled it with client conversations.
  • Pricing is per user and a note taker spreads to everyone who attends meetings rather than staying with one team, so the seat count tracks headcount, and free viewer accounts only arrive at the Business tier.
  • Transcription errors persist on accents, crosstalk and domain jargon, and because the output becomes the official record people stop checking it against what was actually said, so a mistranscribed commitment can outlive everyone's memory of the meeting.
  • Recording consent rules differ by jurisdiction and some require every participant's agreement, and the obligation rests with you rather than the vendor, so a bot joining calls automatically from a calendar can create a compliance problem nobody consciously chose.

Granola

  • Free plan limits note access to 30 days; older notes become inaccessible unless upgraded
  • Premium pricing not published on main website; requires account signup or sales contact
  • Requires local computer audio; not suitable for purely phone-based calls via traditional phone lines
  • Note retention limits may affect long-term project documentation

Pricing, plan by plan

Circleback

Free
  • Individual$20.83/month
    • AI notes
    • Auto-assigned action items
    • Transcription
  • Team$25/month
    • All Individual features
    • Shared meetings
    • Free viewer seats
  • Enterprise$null/month
    • All Team features
    • Invoice/PO billing
    • Priority support

Granola

Free
  • BasicFree
    • AI meeting notes with limited history
    • AI chat and shared folders
    • Customized templates
  • Business$14/month
    • Unlimited meeting notes and history
    • Advanced AI models
    • Integrations with Notion, Slack, HubSpot
  • Enterprise$35/month
    • Everything in Business plus
    • Enterprise security features
    • Single sign-on (SSO)

Which should you pick?

Choose Circleback if

  • You need calendar-driven recording.
  • You want to start without paying.
  • You also want speaker-labelled transcripts.
Circleback review

Choose Granola if

  • You want to start without paying.
  • You work on macOS, Windows, iOS, Android, Zoom, Google Meet, Microsoft Teams.
Granola review

Questions people ask

Is Circleback or Granola better?
Neither clearly leads. Circleback starts at Free and Granola at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Circleback or Granola?
Circleback starts at Free and Granola at Free.
Does Circleback or Granola run on more platforms?
Circleback runs on Web. Granola runs on macOS, Windows, iOS, Android, Zoom, Google Meet, Microsoft Teams.
Can I use Circleback for free?
Both have a free tier, so you can try either at no cost before committing.
What is Circleback best used for?
Circleback is most often used for sales or recruiting calls where the follow-up has to land in the crm or applicant system without anybody retyping it., consultancies that need an accurate record of what a client asked for and when they asked for it., distributed teams where people who missed a call need the substance rather than an hour of recording to sit through., managers and founders running many short calls where the action items are the only output that matters.. Of those, sales or recruiting calls where the follow-up has to land in the crm or applicant system without anybody retyping it. and consultancies that need an accurate record of what a client asked for and when they asked for it. are not what Granola is typically brought in for.
What can Circleback do that Granola cannot?
Circleback covers Calendar-driven recording, Speaker-labelled transcripts, Action item extraction, Search across meetings.

Answered from the vendors’ own pages

Circleback: What does the free plan include?

Unlimited meetings, notes and action items, speaker-labelled transcripts, in-person recording, and Slack and Linear integrations, with history limited to 30 days. Longer history and the wider integrations are the paid line.

Granola: What is Granola's pricing model?

Granola offers a freemium model with a free Basic tier, Business tier at 14 USD per user per month, and Enterprise tier at 35 USD per user per month.

Source
Circleback: How accurate are the notes?

Good on clear audio and worse with heavy accents, crosstalk and specialist jargon. Because the notes become the record, spot-check anything consequential rather than assuming somebody else will.

Granola: What features are included in the free tier?

The free Basic tier includes AI meeting notes with limited history, AI chat, shared folders, customized templates, and multi-language support.

Source
Circleback: Do we need everyone's consent to record?

It depends on jurisdiction, and some require all-party consent. The obligation sits with the meeting organiser, not with the vendor, so set a policy before enabling automatic joining.

Granola: What integrations does Granola support?

Granola Business tier and above support integrations with Notion, Slack, HubSpot, and includes API access with MCP integration capabilities.

Source
Circleback: Can we control how long recordings are kept?

Custom retention is a Business-tier feature. On the lower tiers you accept the defaults, which is worth knowing before client conversations start accumulating.

Granola: What enterprise security features are included?

Enterprise tier includes single sign-on (SSO), priority support, admin controls, org-wide data deletion policies, and enterprise-grade security features.

Source
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