Softwr

Productivity · head to head

Circleback vs FigJam

Circleback logo

Circleback

Productivity

AI meeting notes that join calls from your calendar and push action items into other tools

From
Free
Rated
-
Full reviewWebsite
FigJam logo

FigJam

Productivity

Free online whiteboard for teams

From
Free
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Circleback the free plan keeps 30 days of history, so it serves immediate follow-up and fails as a record, and the tier that made it look free has to be paid for the first time anyone needs a conversation from last quarter.; FigJam organization and Enterprise tiers are billed annually only, with no monthly billing option
  • They diverge on capability: Circleback covers Calendar-driven recording, FigJam covers Infinite whiteboard.
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Circleback and FigJam actually diverge.

Attributes where Circleback and FigJam differ
AttributeCirclebackFigJam
PlatformsWebWeb, Windows, Macos, Ios, Android
FoundedUnknown2012

Identical on both: starting price (Free), pricing model (freemium), free tier (Yes), user rating (Not yet rated), category (Productivity).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Circleback

  • Calendar-driven recording
  • Speaker-labelled transcripts
  • Action item extraction
  • Search across meetings
  • In-person meetings
  • Integrations
  • Programmatic access
  • Unlimited meetings on free

Only in FigJam

  • Infinite whiteboard
  • Real-time collaboration
  • Sticky notes
  • Drawing tools
  • Shapes
  • Widgets
  • Templates
  • Voting

What people use each for

The jobs each tool is most often brought in to do.

Circleback

  • Sales or recruiting calls where the follow-up has to land in the CRM or applicant system without anybody retyping it.not FigJam
  • Consultancies that need an accurate record of what a client asked for and when they asked for it.not FigJam
  • Distributed teams where people who missed a call need the substance rather than an hour of recording to sit through.not FigJam
  • Managers and founders running many short calls where the action items are the only output that matters.not FigJam

FigJam

  • Teams running collaborative brainstorming and whiteboarding sessions bundled into an existing Figma plannot Circleback

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Circleback

  • The free plan keeps 30 days of history, so it serves immediate follow-up and fails as a record, and the tier that made it look free has to be paid for the first time anyone needs a conversation from last quarter.
  • Custom retention and admin roles are on the Business tier and single sign-on and HIPAA on Enterprise, which is the familiar pattern of an organisation discovering the real price only after individuals have adopted the tool and filled it with client conversations.
  • Pricing is per user and a note taker spreads to everyone who attends meetings rather than staying with one team, so the seat count tracks headcount, and free viewer accounts only arrive at the Business tier.
  • Transcription errors persist on accents, crosstalk and domain jargon, and because the output becomes the official record people stop checking it against what was actually said, so a mistranscribed commitment can outlive everyone's memory of the meeting.
  • Recording consent rules differ by jurisdiction and some require every participant's agreement, and the obligation rests with you rather than the vendor, so a bot joining calls automatically from a calendar can create a compliance problem nobody consciously chose.

FigJam

  • Organization and Enterprise tiers are billed annually only, with no monthly billing option
  • Free Starter plan caps AI credit usage at 150 credits per day and 500 per month, well below the 3,000 monthly AI credits on a Professional full seat

Pricing, plan by plan

Circleback

Free
  • Individual$20.83/month
    • AI notes
    • Auto-assigned action items
    • Transcription
  • Team$25/month
    • All Individual features
    • Shared meetings
    • Free viewer seats
  • Enterprise$null/month
    • All Team features
    • Invoice/PO billing
    • Priority support

FigJam

Free
  • FreeFree
    • Unlimited editable boards
    • Basic tools
    • Unlimited viewers
  • Paid$5/month
    • Everything in Free
    • Advanced templates
    • Moderation tools

Which should you pick?

Choose Circleback if

  • You need calendar-driven recording.
  • You want to start without paying.
  • You also want speaker-labelled transcripts.
Circleback review

Choose FigJam if

  • You need infinite whiteboard.
  • You want to start without paying.
  • You work on Web, Windows, Macos, Ios, Android.
  • You also want real-time collaboration.
FigJam review

Questions people ask

Is Circleback or FigJam better?
Neither clearly leads. Circleback starts at Free and FigJam at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Circleback or FigJam?
Circleback starts at Free and FigJam at Free.
Does Circleback or FigJam run on more platforms?
Circleback runs on Web. FigJam runs on Web, Windows, Macos, Ios, Android.
Can I use Circleback for free?
Both have a free tier, so you can try either at no cost before committing.
What is Circleback best used for?
Circleback is most often used for sales or recruiting calls where the follow-up has to land in the crm or applicant system without anybody retyping it., consultancies that need an accurate record of what a client asked for and when they asked for it., distributed teams where people who missed a call need the substance rather than an hour of recording to sit through., managers and founders running many short calls where the action items are the only output that matters.. Of those, sales or recruiting calls where the follow-up has to land in the crm or applicant system without anybody retyping it. and consultancies that need an accurate record of what a client asked for and when they asked for it. are not what FigJam is typically brought in for.
What can Circleback do that FigJam cannot?
Circleback covers Calendar-driven recording, Speaker-labelled transcripts, Action item extraction, Search across meetings. FigJam covers Infinite whiteboard, Real-time collaboration, Sticky notes, Drawing tools.

Answered from the vendors’ own pages

Circleback: What does the free plan include?

Unlimited meetings, notes and action items, speaker-labelled transcripts, in-person recording, and Slack and Linear integrations, with history limited to 30 days. Longer history and the wider integrations are the paid line.

FigJam: Is FigJam included with Figma or sold separately?

FigJam is included at no additional cost with all Figma plans, from the free Starter plan through Enterprise.

Source
Circleback: How accurate are the notes?

Good on clear audio and worse with heavy accents, crosstalk and specialist jargon. Because the notes become the record, spot-check anything consequential rather than assuming somebody else will.

FigJam: How many AI credits does each Figma plan include for FigJam?

The Professional plan includes 3,000 AI credits per month, Organization plan includes 3,500 AI credits per month, and Enterprise plan includes 4,250 AI credits per month. Starter (free) does not include AI features.

Source
Circleback: Do we need everyone's consent to record?

It depends on jurisdiction, and some require all-party consent. The obligation sits with the meeting organiser, not with the vendor, so set a policy before enabling automatic joining.

FigJam: What can I do with FigJam's open sessions feature?

FigJam allows anyone to join open sessions for 24 hours without needing a Figma account, and you can create unlimited open sessions across your team.

Source
Circleback: Can we control how long recordings are kept?

Custom retention is a Business-tier feature. On the lower tiers you accept the defaults, which is worth knowing before client conversations start accumulating.

FigJam: What diagramming capabilities does FigJam include?

FigJam includes advanced shapes for technical diagramming such as AWS, GCP, Azure, and Kubernetes components, plus standard diagramming tools and connectors. All these features are available on every paid plan.

Source
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