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Food & Restaurant · head to head

ChowNow vs xtraCHEF

ChowNow logo

ChowNow

Food & Restaurant

Commission-free online ordering

From
$249/month
Rated
-
Full reviewWebsite
xtraCHEF logo

xtraCHEF

Food & Restaurant

AP automation and food costing platform

From
$149/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: ChowNow limited website customization with only pre-built Squarespace templates available; xtraCHEF the App Store listing (publisher xtraCHEF, Inc.) states the app requires an existing xtraCHEF customer account, so it cannot be signed up for or used without a separate commercial contract already in place.
  • They diverge on capability: ChowNow covers Branded ordering, xtraCHEF covers Invoice digitization.

Where they differ

Only the attributes on which ChowNow and xtraCHEF actually diverge.

Attributes where ChowNow and xtraCHEF differ
AttributeChowNowxtraCHEF
Starting price$249/month$149/month
Pricing modelUnknownsubscription
Founded20102015

Identical on both: free tier (No), platforms (Web, iOS, Android), user rating (Not yet rated), category (Food & Restaurant).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ChowNow

  • Branded ordering
  • Website integration
  • Mobile app
  • Customer database
  • Marketing tools
  • Delivery integration
  • DoorDash Drive
  • Google

Only in xtraCHEF

  • Invoice digitization
  • AP automation
  • Price tracking
  • Food costing
  • Recipe management
  • Spend analytics
  • Toast
  • QuickBooks

Both cover

  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

ChowNow

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

xtraCHEF

  • Point of Sale
  • Order Management
  • Inventory Control
  • Staff Scheduling

Both are used for point of sale, order management, inventory control, staff scheduling, on those jobs the choice comes down to price and fit rather than capability.

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ChowNow

  • Limited website customization with only pre-built Squarespace templates available
  • No multi-language support, limiting service to non-English speaking customer bases
  • Multi-location management requires separate dashboard for each location
  • Delivery reliability issues with reported order delays and non-arrivals
  • Limited customer support responsiveness with long phone wait times

xtraCHEF

  • The App Store listing (publisher xtraCHEF, Inc.) states the app requires an existing xtraCHEF customer account, so it cannot be signed up for or used without a separate commercial contract already in place.

Pricing, plan by plan

ChowNow

$249/month
  • Launch$249/month
    • Commission-free ordering
    • Website and mobile app
    • Basic POS integrations
  • Grow$349/month
    • All Launch features
    • Advanced marketing tools
    • Email and SMS campaigns
  • Elevate$449/month
    • All Grow features
    • Advanced reporting
    • Priority support

xtraCHEF

$149/month
  • Essentials$149/month
    • Invoice processing
    • Price tracking
  • Professional$249/month
    • Food costing
    • Recipe management
  • EnterpriseFree
    • Custom pricing
    • Full features

Which should you pick?

Choose ChowNow if

  • You need branded ordering.
  • You work on Web, iOS, Android.
  • You also want website integration.
ChowNow review

Choose xtraCHEF if

  • You need invoice digitization.
  • You work on Web, Ios, Android.
  • You also want ap automation.
xtraCHEF review

Questions people ask

Is ChowNow or xtraCHEF better?
Neither clearly leads. ChowNow starts at $249/month and xtraCHEF at $149/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ChowNow or xtraCHEF?
ChowNow starts at $249/month and xtraCHEF at $149/month.
Does ChowNow or xtraCHEF run on more platforms?
ChowNow runs on Web, iOS, Android. xtraCHEF runs on Web, Ios, Android.
What is ChowNow best used for?
ChowNow is most often used for point of sale, order management, inventory control, staff scheduling.
What can ChowNow do that xtraCHEF cannot?
ChowNow covers Branded ordering, Website integration, Mobile app, Customer database. xtraCHEF covers Invoice digitization, AP automation, Price tracking, Food costing. Both handle Web support, Ios support, Android support.

Answered from the vendors’ own pages

ChowNow: Is ChowNow truly commission-free?

Yes, ChowNow charges no commission on orders placed through your website, app, or marketplace channels. However, you pay a monthly subscription ($249-$449), payment processing fees (2.95% plus $0.29 per transaction), and optional delivery fees ($7.98 per order with Flex Delivery).

Source
ChowNow: Does ChowNow integrate with my POS system?

Yes. ChowNow integrates with over 45 POS systems including Toast, Square, Clover, and Revel. Orders are automatically synced to your POS and kitchen printers without manual entry.

Source
ChowNow: Can I use ChowNow with delivery platforms like DoorDash and Uber Eats?

ChowNow handles direct orders but also supports order aggregation from third-party delivery platforms including DoorDash, UberEats, and Grubhub through integrations.

Source
ChowNow: How much does ChowNow cost?

ChowNow plans start at $249/month (Launch), $349/month (Grow), and $449/month (Elevate) when billed monthly. Annual billing saves 8-9%. Additional fees include payment processing (2.95% plus $0.29 per transaction), setup fees ($119-$499), and optional delivery charges.

Source
ChowNow: What platforms are supported by ChowNow?

ChowNow is available on web, iOS, and Android. Restaurants get a website ordering interface and can offer a branded mobile app. Customers discover restaurants through Google Maps, Apple Maps, Yelp, and the ChowNow Marketplace.

Source
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Related pages

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