Business Intelligence · head to head
Chartio vs Matomo

Chartio
Business Intelligence
Cloud-based data exploration (discontinued)
- From
- On request
- Rated
- -
The short version
- Only Matomo has a free tier, so it costs nothing to try first.
- Each has a real cost: Chartio product was discontinued and sunset on March 1, 2022 after company acquisition by Atlassian; Matomo the self hosted Community Edition is free but excludes A/B testing, heatmaps, session recording, cohorts, crash analytics and multi channel attribution, all of which are paid plugins
- They diverge on capability: Chartio covers Visual Query Builder, Matomo covers Web analytics.
- Prices and features above were last checked on 30 August 2026.
Where they differ
Only the attributes on which Chartio and Matomo actually diverge.
Identical on both: user rating (Not yet rated).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Chartio
- Visual Query Builder
- Interactive Dashboards
- Data Blending
- Collaboration
- Embedding
- PostgreSQL
- MySQL
- Redshift
Only in Matomo
- Web analytics
- Real-time reports
- Custom dimensions
- Goal tracking
- E-commerce tracking
- Google Search Console
- Privacy-focused
- Cloud deployment
Both cover
- Web support
What people use each for
The jobs each tool is most often brought in to do.
Chartio
- Drag and drop chart building over SQL databasesnot Matomo
- Shared business dashboards for non-technical teamsnot Matomo
- Exploring warehouse data without writing SQLnot Matomo
Matomo
- Privacy focused web analytics as an alternative to Google Analyticsnot Chartio
- Self hosting analytics so visitor data stays on owned infrastructurenot Chartio
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Chartio
- Product was discontinued and sunset on March 1, 2022 after company acquisition by Atlassian
- No current pricing available as service no longer operates
- Users were migrated to alternative Atlassian solutions
Matomo
- The self hosted Community Edition is free but excludes A/B testing, heatmaps, session recording, cohorts, crash analytics and multi channel attribution, all of which are paid plugins
- Premium plugin bundles for self hosted installs run from 275 EUR a month for 4 users to 3,400 EUR for 50
- Cloud pricing is banded by monthly hits, and anything above 10 million requires contacting sales
- Self hosting places all operation and upgrades on the operator while still needing paid plugins for the advanced features
Pricing, plan by plan
Chartio
On request- DiscontinuedFree
- Service ended March 2022
Matomo
Free- Self-hostedFree
- Open-source
- Full analytics
- Privacy-focused
Which should you pick?
Choose Matomo if
- You need web analytics.
- You want to start without paying.
- You work on Web, On-premise.
- You also want real-time reports.
Questions people ask
- Is Chartio or Matomo better?
- Neither clearly leads. Chartio starts at On request and Matomo at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Chartio or Matomo?
- Matomo has a free tier; the other does not. Paid plans start at On request for Chartio and Free for Matomo.
- Does Chartio or Matomo run on more platforms?
- Chartio runs on Web. Matomo runs on Web, On-premise.
- Can I use Matomo for free?
- Yes. Matomo has a free tier, so you can try it without paying. Chartio starts at On request.
- What is Chartio best used for?
- Chartio is most often used for drag and drop chart building over sql databases, shared business dashboards for non-technical teams, exploring warehouse data without writing sql. Of those, drag and drop chart building over sql databases and shared business dashboards for non-technical teams are not what Matomo is typically brought in for.
- What can Chartio do that Matomo cannot?
- Chartio covers Visual Query Builder, Interactive Dashboards, Data Blending, Collaboration. Matomo covers Web analytics, Real-time reports, Custom dimensions, Goal tracking. Both handle Web support.
Answered from the vendors’ own pages
Chartio: Is Chartio still available?
No, Chartio was discontinued on March 1, 2022. The product was acquired by Atlassian and the service was shut down. Users were offered migration to alternative solutions.
SourceMatomo: How much does Matomo cost?
Matomo Cloud starts at EUR 29 per month for the Starter plan, which covers 50,000 hits per month. Matomo On-Premise has a free Community edition, with paid bundles from EUR 275 per month for up to 5M hits and 4 users.
SourceChartio: What should I use instead of Chartio after its discontinuation?
Atlassian, which acquired Chartio, recommends users migrate to other data visualization and business intelligence tools within the Atlassian ecosystem or compatible alternatives.
SourceMatomo: Is Matomo free?
The On-Premise Community edition is free forever with unlimited users and hits, supported through the forum only. Matomo Cloud is a paid service, though a free trial with access to all core features is offered.
SourceChartio: Can I still access Chartio's pricing information?
No, historical pricing is not relevant as Chartio ceased operations in March 2022. Any archived pricing information would not reflect current market options.
SourceMatomo: What is the difference between Matomo Cloud and On-Premise?
Cloud plans include hosting, maintenance, automatic updates and daily backups, priced by monthly hits from EUR 29. On-Premise is self-hosted, free in its Community edition, with paid bundles adding support and higher user counts.
SourceMatomo: How many hits do the Matomo On-Premise bundles cover?
The Team bundle covers up to 5M hits per month and 4 users at EUR 275 per month. Business covers up to 30M hits and 20 users at EUR 1,450. Enterprise covers up to 100M hits and 50 users at EUR 3,400.
SourceRelated pages
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