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Government · head to head

CentralSquare Asset Management vs KnowBe4

CentralSquare Asset Management logo

CentralSquare Asset Management

Government

Public sector enterprise asset management, sold for years as Lucity

From
On request
Free plan
No
Full reviewWebsite
KnowBe4 logo

KnowBe4

Cybersecurity

World's largest security awareness training platform

From
$1/month
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: CentralSquare Asset Management the Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.; KnowBe4 published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • They diverge on capability: CentralSquare Asset Management covers Esri ArcGIS integration, KnowBe4 covers Security awareness training.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CentralSquare Asset Management and KnowBe4 actually diverge.

Attributes where CentralSquare Asset Management and KnowBe4 differ
AttributeCentralSquare Asset ManagementKnowBe4
Starting priceOn request$1/month
Pricing modelquotesubscription
PlatformsWeb, iOS, Android, Cloud, On-premiseWeb, Mobile, Email
CategoryGovernmentCybersecurity
FoundedUnknown2010

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CentralSquare Asset Management

  • Esri ArcGIS integration
  • Public works asset breadth
  • Citizen request intake
  • Condition assessment
  • Inspections
  • Suite integration

Only in KnowBe4

  • Security awareness training
  • Phishing simulation
  • Risk assessments
  • Compliance training
  • Incident reporting
  • API access
  • Custom policies
  • Behavior analytics

What people use each for

The jobs each tool is most often brought in to do.

CentralSquare Asset Management

  • A city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheetsnot KnowBe4
  • A county needing auditable stormwater and backflow inspection records for a regulatory programmenot KnowBe4
  • A public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keyingnot KnowBe4
  • A municipality already running CentralSquare finance that wants asset and work costs to land in the general ledger without an integration projectnot KnowBe4

KnowBe4

  • Security awareness training and simulated phishing for staffnot CentralSquare Asset Management
  • Tracking employee susceptibility to phishing over timenot CentralSquare Asset Management

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CentralSquare Asset Management

  • The Lucity name is now only a suffix on a CentralSquare product, so long-standing customers should confirm which capabilities carry forward under the current release rather than assuming continuity from the Lucity they know.
  • CentralSquare is private-equity owned and grew by acquisition, so asset management competes for development attention against public safety and finance products with larger revenue, and its roadmap is not independently controlled.
  • Pricing is unpublished and quoted per municipality, and asset management is often presented alongside other suite modules, so a department must work to get a clean, unbundled number it can defend at council.
  • Esri ArcGIS is effectively a prerequisite for the spatial capability that makes the product worth buying, and that licence is a separate cost the software quote will not include.
  • It is North America focused, aligned to United States municipal practice, funding structures and regulatory programmes, which limits its fit for local authorities elsewhere.

KnowBe4

  • Published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • Pricing is banded by seat count, and the lowest band of 25 to 50 seats pays the highest rate
  • Accounts above 1,000 seats have no published price and require a custom quote
  • Third party integrations, Compliance Plus and PhishER Plus are all separately priced per seat add ons
  • The Foundation tier carries 200 training modules against more than 1,000 on Advanced, so content volume is the main gate

Pricing, plan by plan

CentralSquare Asset Management

On request
  • CentralSquare Asset Management$undefined/year
    • Subscription or on-premise licensing, quoted per municipality
    • Priced on population, module selection and user counts
    • Esri ArcGIS licensing purchased separately

KnowBe4

$1/month
  • Basic$1/month
    • Per user
    • Training modules
    • Phishing templates
  • Advanced$2/month
    • All Basic features
    • Advanced phishing
    • Risk assessments
  • Pro$3/month
    • All Advanced features
    • API access
    • Custom content

Which should you pick?

Choose CentralSquare Asset Management if

  • You need esri arcgis integration.
  • You work on Web, iOS, Android, Cloud, On-premise.
  • You also want public works asset breadth.
CentralSquare Asset Management review

Choose KnowBe4 if

  • You need security awareness training.
  • You work on Web, Mobile, Email.
  • You also want phishing simulation.
KnowBe4 review

Questions people ask

Is CentralSquare Asset Management or KnowBe4 better?
Neither clearly leads. CentralSquare Asset Management starts at On request and KnowBe4 at $1/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CentralSquare Asset Management or KnowBe4?
CentralSquare Asset Management starts at On request and KnowBe4 at $1/month.
Does CentralSquare Asset Management or KnowBe4 run on more platforms?
CentralSquare Asset Management runs on Web, iOS, Android, Cloud, On-premise. KnowBe4 runs on Web, Mobile, Email.
What is CentralSquare Asset Management best used for?
CentralSquare Asset Management is most often used for a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets, a county needing auditable stormwater and backflow inspection records for a regulatory programme, a public works department wanting citizen-reported potholes and blocked drains to become work orders without manual re-keying, a municipality already running centralsquare finance that wants asset and work costs to land in the general ledger without an integration project. Of those, a city consolidating streets, water, parks and facilities maintenance into one asset register instead of four departmental spreadsheets and a county needing auditable stormwater and backflow inspection records for a regulatory programme are not what KnowBe4 is typically brought in for.
What can CentralSquare Asset Management do that KnowBe4 cannot?
CentralSquare Asset Management covers Esri ArcGIS integration, Public works asset breadth, Citizen request intake, Condition assessment. KnowBe4 covers Security awareness training, Phishing simulation, Risk assessments, Compliance training.

Answered from the vendors’ own pages

CentralSquare Asset Management: Can I still buy Lucity?

Not under that name alone. It is sold as CentralSquare Asset Management powered by Lucity, and quotes and contracts will use the CentralSquare name.

KnowBe4: What does KnowBe4 cost per employee?

KnowBe4 charges per seat per month on a subscription basis. For 51-100 employees, SAT Foundation costs $2.13/month per seat and SAT Advanced costs $3.40/month per seat. Prices decrease with larger employee counts.

Source
CentralSquare Asset Management: Do I need Esri?

In practice yes. The spatial asset handling that distinguishes the product depends on ArcGIS, licensed separately from Esri.

KnowBe4: Does KnowBe4 offer a free trial?

KnowBe4 does not offer a full free version, but free tools are available separately including assessments and simulators.

Source
CentralSquare Asset Management: Is it cloud only?

No. Both hosted subscription and on-premise deployment are available, which matters for municipalities with data residency or network policy constraints.

KnowBe4: Are there add-on costs beyond the base plan?

Yes, optional add-ons include Third-Party Integrations ($1.10-$1.20/seat/month), Compliance Plus ($0.82-$0.93/seat/month), PhishER Plus ($1.15-$1.50/seat/month), and Student Edition ($0.17/seat/month).

Source
CentralSquare Asset Management: Is pricing published?

No. It is quoted per municipality based on population, modules and users, usually through a public procurement process.

KnowBe4: What currencies does KnowBe4 accept?

KnowBe4 accepts pricing in USD, AUD, BRL, CAD, EUR, GBP, SGD, and ZAR.

Source
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