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Cybersecurity · head to head

KnowBe4 vs Springbrook Software

KnowBe4 logo

KnowBe4

Cybersecurity

World's largest security awareness training platform

From
$1/month
Free plan
No
Full reviewWebsite
Springbrook Software logo

Springbrook Software

Government

Cloud ERP built only for small and mid-sized local governments and utility districts

From
On request
Free plan
No
Full reviewWebsite

The short version

  • Each has a real cost: KnowBe4 published prices assume a three year term, so the quoted per seat rate depends on a long commitment; Springbrook Software nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • They diverge on capability: KnowBe4 covers Security awareness training, Springbrook Software covers Cirrus cloud platform.
  • Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which KnowBe4 and Springbrook Software actually diverge.

Attributes where KnowBe4 and Springbrook Software differ
AttributeKnowBe4Springbrook Software
Starting price$1/monthOn request
Pricing modelsubscriptionquote
PlatformsWeb, Mobile, EmailWeb
CategoryCybersecurityGovernment
Founded2010Unknown

Identical on both: free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in KnowBe4

  • Security awareness training
  • Phishing simulation
  • Risk assessments
  • Compliance training
  • Incident reporting
  • API access
  • Custom policies
  • Behavior analytics

Only in Springbrook Software

  • Cirrus cloud platform
  • Fund accounting
  • Utility billing
  • Payroll and human resources
  • Cashless payments
  • Permitting and land management

What people use each for

The jobs each tool is most often brought in to do.

KnowBe4

  • Security awareness training and simulated phishing for staffnot Springbrook Software
  • Tracking employee susceptibility to phishing over timenot Springbrook Software

Springbrook Software

  • A city of a few thousand residents retiring an on-premises finance server nobody on staff can maintainnot KnowBe4
  • A water and sewer district needing meter-based utility billing tied directly to the general ledgernot KnowBe4
  • A town that must produce GASB-compliant annual financial reports without a full-time systems accountantnot KnowBe4
  • Adding online resident payment for utility bills and licences without integrating a third-party gateway by handnot KnowBe4

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

KnowBe4

  • Published prices assume a three year term, so the quoted per seat rate depends on a long commitment
  • Pricing is banded by seat count, and the lowest band of 25 to 50 seats pays the highest rate
  • Accounts above 1,000 seats have no published price and require a custom quote
  • Third party integrations, Compliance Plus and PhishER Plus are all separately priced per seat add ons
  • The Foundation tier carries 200 training modules against more than 1,000 on Advanced, so content volume is the main gate

Springbrook Software

  • Nothing is publicly priced, and public sector quotes bundle licence, implementation and conversion so tightly that comparing two vendors requires a formal procurement.
  • It is scoped for small and mid-sized agencies, so grant accounting, capital project tracking and human resources depth fall short for larger cities.
  • Data conversion from a legacy municipal system is the largest risk and cost in the project, and historical utility billing data in particular frequently converts badly.
  • The integration list is short compared with entrenched public sector vendors, so agencies already committed to a large incumbent ecosystem will have gaps to bridge.
  • Being cloud-native means the agency cannot defer upgrades, which is an advantage for security but removes control over timing from finance teams working to a fiscal calendar.

Pricing, plan by plan

KnowBe4

$1/month
  • Basic$1/month
    • Per user
    • Training modules
    • Phishing templates
  • Advanced$2/month
    • All Basic features
    • Advanced phishing
    • Risk assessments
  • Pro$3/month
    • All Advanced features
    • API access
    • Custom content

Springbrook Software

On request
  • Springbrook Cirrus$undefined/year
    • Cloud ERP for local government
    • Priced by population, module selection and user count
    • Implementation, data conversion and training quoted separately

Which should you pick?

Choose KnowBe4 if

  • You need security awareness training.
  • You work on Web, Mobile, Email.
  • You also want phishing simulation.
KnowBe4 review

Choose Springbrook Software if

  • You need cirrus cloud platform.
  • You also want fund accounting.
Springbrook Software review

Questions people ask

Is KnowBe4 or Springbrook Software better?
Neither clearly leads. KnowBe4 starts at $1/month and Springbrook Software at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, KnowBe4 or Springbrook Software?
KnowBe4 starts at $1/month and Springbrook Software at On request.
Does KnowBe4 or Springbrook Software run on more platforms?
KnowBe4 runs on Web, Mobile, Email. Springbrook Software runs on Web.
What is KnowBe4 best used for?
KnowBe4 is most often used for security awareness training and simulated phishing for staff, tracking employee susceptibility to phishing over time. Of those, security awareness training and simulated phishing for staff and tracking employee susceptibility to phishing over time are not what Springbrook Software is typically brought in for.
What can KnowBe4 do that Springbrook Software cannot?
KnowBe4 covers Security awareness training, Phishing simulation, Risk assessments, Compliance training. Springbrook Software covers Cirrus cloud platform, Fund accounting, Utility billing, Payroll and human resources.

Answered from the vendors’ own pages

KnowBe4: What does KnowBe4 cost per employee?

KnowBe4 charges per seat per month on a subscription basis. For 51-100 employees, SAT Foundation costs $2.13/month per seat and SAT Advanced costs $3.40/month per seat. Prices decrease with larger employee counts.

Source
Springbrook Software: Who is Springbrook for?

Small and mid-sized cities, towns, water and sewer agencies and special districts, not counties or states.

KnowBe4: Does KnowBe4 offer a free trial?

KnowBe4 does not offer a full free version, but free tools are available separately including assessments and simulators.

Source
Springbrook Software: Is Cirrus really cloud-native?

Yes, it is a multi-tenant rebuild rather than a hosted version of the older client-server product, which is the main reason agencies switch to it.

KnowBe4: Are there add-on costs beyond the base plan?

Yes, optional add-ons include Third-Party Integrations ($1.10-$1.20/seat/month), Compliance Plus ($0.82-$0.93/seat/month), PhishER Plus ($1.15-$1.50/seat/month), and Student Edition ($0.17/seat/month).

Source
Springbrook Software: Is pricing published?

No. Local government ERP is quoted through procurement, bundling licence, implementation and data conversion.

KnowBe4: What currencies does KnowBe4 accept?

KnowBe4 accepts pricing in USD, AUD, BRL, CAD, EUR, GBP, SGD, and ZAR.

Source
Springbrook Software: What is the hardest part of implementation?

Converting historical data, particularly utility billing history, from the outgoing system.

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