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Business Intelligence · head to head

Celonis vs Databox

Celonis logo

Celonis

Business Intelligence

German process mining platform that analyzes, designs and operates AI-driven business processes

From
On request
Rated
-
Full reviewWebsite
Databox logo

Databox

Business Intelligence

KPI dashboards that pull from the tools you already run on

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Databox has a free tier, so it costs nothing to try first.
  • Each has a real cost: Celonis celonis does not publish pricing on their pricing page or website; Databox data sources are the billing unit, so cost tracks the number of tools you connect rather than the value you get from them
  • Prices and features above were last checked on 25 September 2026.

Where they differ

Only the attributes on which Celonis and Databox actually diverge.

Attributes where Celonis and Databox differ
AttributeCelonisDatabox
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, Mobile, Tv
CategoryBusiness IntelligenceUnknown
FoundedUnknown2012

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Celonis

Nothing recorded that Databox does not also cover.

Only in Databox

  • Pre-built dashboards
  • Dashboard designer
  • Metric library
  • Goal tracking
  • Scorecards
  • Alerts
  • Scheduled reports
  • Client reporting

What people use each for

The jobs each tool is most often brought in to do.

Celonis

  • Process mining and analyticsnot Databox

Databox

  • Watching marketing, sales and finance KPIs from separate SaaS tools on one shared dashboardnot Celonis
  • Agencies reporting campaign performance to many clients without rebuilding a report per accountnot Celonis
  • Putting a live KPI board on an office TV or a recurring email to a leadership teamnot Celonis
  • Replacing a manually maintained spreadsheet that someone updates from tool exports each weeknot Celonis
  • Tracking goals and getting alerted when a metric moves past a thresholdnot Celonis

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Celonis

  • Celonis does not publish pricing on their pricing page or website
  • Company directs customers to contact sales team for pricing information
  • No indication of pricing tiers, starting prices, or quote-based model on public pages
  • Pricing inquiry requires using a contact form or reaching out directly

Databox

  • Data sources are the billing unit, so cost tracks the number of tools you connect rather than the value you get from them
  • The $71 Analyst plan is a single seat: adding even a second person means the $199 Core plan, a 2.8x jump
  • AI credits are metered monthly, from 50 on Free to 1,000 on Scale, so heavier AI use pushes you up a tier
  • Every published price assumes annual billing; monthly billing forfeits the advertised 20% saving
  • Free and Analyst plans sync daily and hourly respectively, so neither suits anything close to real-time monitoring
  • It is a dashboarding layer, not a warehouse: there is no transformation or modelling step for messy source data

Pricing, plan by plan

Celonis

On request

No published plan breakdown. See the Celonis review.

Databox

Free
  • FreeFree
    • 3 data sources
    • 1 user
    • 50 AI credits per month
  • Analyst$71/month
    • 5 data sources
    • 1 user
    • 150 AI credits per month
  • Team - Core$199/month
    • 10 data sources
    • 3 users
    • 500 AI credits per month
  • Team - Scale$319/month
    • 30 data sources
    • 10 users
    • 1,000 AI credits per month

Which should you pick?

Choose Celonis if

Nothing in the data separates Celonis from Databox on the points above - pick on price and on how each one feels to use.

Celonis review

Choose Databox if

  • You need pre-built dashboards.
  • You want to start without paying.
  • You work on Web, Mobile, Tv.
  • You also want dashboard designer.
Databox review

Questions people ask

Is Celonis or Databox better?
Neither clearly leads. Celonis starts at On request and Databox at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Celonis or Databox?
Databox has a free tier; the other does not. Paid plans start at On request for Celonis and Free for Databox.
Does Celonis or Databox run on more platforms?
Celonis runs on Web. Databox runs on Web, Mobile, Tv.
Can I use Databox for free?
Yes. Databox has a free tier, so you can try it without paying. Celonis starts at On request.
What is Celonis best used for?
Celonis is most often used for process mining and analytics. Of those, process mining and analytics is not what Databox is typically brought in for.
What can Celonis do that Databox cannot?
Databox covers Pre-built dashboards, Dashboard designer, Metric library, Goal tracking.

Answered from the vendors’ own pages

Celonis: How much does Celonis cost?

Celonis does not publish pricing on their website. The company offers process mining and analytics solutions but requires customers to contact their sales team or use the Get in touch form on their pricing page to receive custom pricing quotes.

Source
Databox: How much does Databox cost?

Databox has a free forever plan with 3 data sources and 1 user. Paid plans are Analyst at $71 per month, Team Core at $199 per month and Team Scale at $319 per month, with an Agency plan from $79 per month plus $20 client packs and a Custom tier on request. All prices are billed annually; monthly billing forfeits the 20% annual saving.

Source
Celonis: What is Celonis' pricing model?

Celonis' pricing model and pricing tiers are not publicly disclosed. Customers must request pricing information directly from Celonis through their sales contact channels.

Source
Databox: Does Databox have a free plan or a free trial?

Both. The Free plan is free forever and covers 3 data sources, 1 user, 50 AI credits a month and daily syncing. Paid plans also offer a 14-day free trial with no credit card required.

Source
Celonis: Does Celonis offer a free trial or demo?

Celonis offers resources through Celonis Academy for training and has specialized programs (Academic Alliance, Aspire, Labs), but specific pricing for trials or demos is not disclosed. Contact Celonis directly for information on trial availability and pricing.

Source
Databox: How many users does each Databox plan include?

Free and Analyst are single-user. Team Core includes 3 users and Team Scale includes 10. The Agency and Custom plans include unlimited users.

Source
Databox: How many tools does Databox integrate with?

Databox connects to more than 130 tools, spreadsheets, databases and APIs, including HubSpot, Salesforce, Google Analytics, Google and Facebook Ads, Shopify, Stripe, QuickBooks, Google Sheets and custom API sources.

Source
Databox: How often does Databox refresh its data?

The Free plan syncs daily. Analyst, Team Core, Team Scale, Agency and Custom plans all sync hourly.

Source
Databox: Who makes Databox?

Databox, Inc., founded in 2012 by Davorin Gabrovec, who is now President and Chief Product Officer. Pete Caputa became CEO in 2017 after a decade at HubSpot. The company is headquartered in Boston, Massachusetts, with its product and engineering team based in Ptuj, Slovenia.

Source
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