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Business Intelligence · head to head

Celonis vs Zoho Analytics

Celonis logo

Celonis

Business Intelligence

German process mining platform that analyzes, designs and operates AI-driven business processes

From
On request
Rated
-
Full reviewWebsite
Zoho Analytics logo

Zoho Analytics

Business Intelligence

Self-service BI and analytics platform

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoho Analytics has a free tier, so it costs nothing to try first.
  • Each has a real cost: Celonis celonis does not publish pricing on their pricing page or website; Zoho Analytics the free plan is limited to 2 users, 10,000 rows and 5 workspaces
  • Prices and features above were last checked on 30 August 2026.

Where they differ

Only the attributes on which Celonis and Zoho Analytics actually diverge.

Attributes where Celonis and Zoho Analytics differ
AttributeCelonisZoho Analytics
Starting priceOn requestFree
Pricing modelquotesubscription
Free tierNoYes
PlatformsWebWeb, Mobile, Embedded
FoundedUnknown1996

Identical on both: user rating (Not yet rated), category (Business Intelligence).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Celonis

Nothing recorded that Zoho Analytics does not also cover.

Only in Zoho Analytics

  • AI Assistant
  • Drag-and-drop Reports
  • Auto-blending
  • Embedded Analytics
  • White-labeling
  • Zoho CRM
  • Salesforce
  • Google Analytics

What people use each for

The jobs each tool is most often brought in to do.

Celonis

  • Process mining and analyticsnot Zoho Analytics

Zoho Analytics

  • Self-service dashboards and reports over business datanot Celonis
  • Blending data from Zoho apps, databases and cloud services into one workspacenot Celonis
  • Embedding white-labelled analytics inside another productnot Celonis

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Celonis

  • Celonis does not publish pricing on their pricing page or website
  • Company directs customers to contact sales team for pricing information
  • No indication of pricing tiers, starting prices, or quote-based model on public pages
  • Pricing inquiry requires using a contact form or reaching out directly

Zoho Analytics

  • The free plan is limited to 2 users, 10,000 rows and 5 workspaces
  • Plans are sold with a minimum user count: Basic starts at 2 users, Standard at 5, Premium at 15 and Enterprise at 50
  • Row capacity is part of the plan, starting at 0.5 million rows on Basic, and additional rows are sold as add-ons
  • Viewer licences are sold in blocks of 25 minimum rather than one at a time
  • Data alerts are capped per plan at 10, 30 and 100 active alerts across the whole account
  • REST API usage is metered in API units per day, from 4,000 per day on the lowest paid tier, with extra units sold separately
  • Logo rebranding and hiding the Powered By Zoho Analytics message on embedded reports are not available on the lower plans
  • Activity logs and cluster analysis are excluded from the lower plans
  • The white label embedded analytics offering has no published price and requires contacting Zoho
  • Local taxes such as VAT and GST are charged on top of the listed prices

Pricing, plan by plan

Celonis

On request

No published plan breakdown. See the Celonis review.

Zoho Analytics

Free
  • FreeFree
    • 2 Users
    • Basic Features
    • 10K Rows
  • Basic$24/month
    • 2 Users
    • 500K Rows
    • Email Support

Which should you pick?

Choose Celonis if

Nothing in the data separates Celonis from Zoho Analytics on the points above - pick on price and on how each one feels to use.

Celonis review

Choose Zoho Analytics if

  • You need ai assistant.
  • You want to start without paying.
  • You work on Web, Mobile, Embedded.
  • You also want drag-and-drop reports.
Zoho Analytics review

Questions people ask

Is Celonis or Zoho Analytics better?
Neither clearly leads. Celonis starts at On request and Zoho Analytics at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Celonis or Zoho Analytics?
Zoho Analytics has a free tier; the other does not. Paid plans start at On request for Celonis and Free for Zoho Analytics.
Does Celonis or Zoho Analytics run on more platforms?
Celonis runs on Web. Zoho Analytics runs on Web, Mobile, Embedded.
Can I use Zoho Analytics for free?
Yes. Zoho Analytics has a free tier, so you can try it without paying. Celonis starts at On request.
What is Celonis best used for?
Celonis is most often used for process mining and analytics. Of those, process mining and analytics is not what Zoho Analytics is typically brought in for.
What can Celonis do that Zoho Analytics cannot?
Zoho Analytics covers AI Assistant, Drag-and-drop Reports, Auto-blending, Embedded Analytics.

Answered from the vendors’ own pages

Celonis: How much does Celonis cost?

Celonis does not publish pricing on their website. The company offers process mining and analytics solutions but requires customers to contact their sales team or use the Get in touch form on their pricing page to receive custom pricing quotes.

Source
Zoho Analytics: Is there a free plan available?

Yes, Zoho Analytics offers a permanent free plan with 2 users, 10,000 rows, and 5 workspaces. A 15-day free trial is also available for paid plans, no credit card required.

Source
Celonis: What is Celonis' pricing model?

Celonis' pricing model and pricing tiers are not publicly disclosed. Customers must request pricing information directly from Celonis through their sales contact channels.

Source
Zoho Analytics: Can I cancel my subscription at any time?

Yes, you can upgrade, downgrade, or cancel your subscription at any time. It operates as a month-to-month, pay-as-you-go service with full flexibility.

Source
Celonis: Does Celonis offer a free trial or demo?

Celonis offers resources through Celonis Academy for training and has specialized programs (Academic Alliance, Aspire, Labs), but specific pricing for trials or demos is not disclosed. Contact Celonis directly for information on trial availability and pricing.

Source
Zoho Analytics: What is the difference between monthly and yearly billing?

Yearly billing provides a 20% discount compared to monthly rates. Both options are available for all subscription tiers.

Source
Zoho Analytics: How much do additional users and data rows cost beyond what is included in my plan?

Additional users, data rows, and viewers are available as paid add-ons. The page does not specify the exact per-unit cost for these add-ons.

Source
Zoho Analytics: How often can I refresh my data in each tier?

Basic allows 1 refresh per day, Standard and Premium allow 8 per day, and Enterprise allows 24 per day. Dedicated Compute offers custom refresh rates.

Source
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