Software · head to head
Carvana vs AutoVitals
The short version
- Each has a real cost: Carvana as archived in December 2019, Carvana limits its money-back guarantee to a 7-day return window rather than offering open-ended returns, after which a purchased vehicle cannot be exchanged or refunded.; AutoVitals the Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
- They diverge on capability: Carvana covers Online marketplace, AutoVitals covers Digital inspections.
Where they differ
Only the attributes on which Carvana and AutoVitals actually diverge.
| Attribute | Carvana | AutoVitals |
|---|---|---|
| Starting price | On request | $199/month |
| Pricing model | transaction | subscription |
| Platforms | Web, Mobile, App | Web, Mobile, App, Tablet |
| Founded | 2012 | 2011 |
Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).
What each one covers
Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.
Only in Carvana
- Online marketplace
- Vehicle listing
- Instant appraisal
- Financing options
- Home delivery
- 7-day return policy
- Transparent pricing
- Trade-in service
Only in AutoVitals
- Digital inspections
- Photo documentation
- Video capability
- Customer reports
- Shop management
- Work order tracking
- Customer portal
- Mobile application
Both cover
- Payment processors
- Mobile apps
- SSL encryption
- Secure authentication
What people use each for
The jobs each tool is most often brought in to do.
Carvana
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
AutoVitals
- Dealership Management
- Service Scheduling
- Inventory Management
- Sales Operations
- Customer Relationship
Both are used for dealership management, service scheduling, inventory management, sales operations, customer relationship, on those jobs the choice comes down to price and fit rather than capability.
Where each one falls short
Documented limitations, not opinions. Every one is a constraint you would hit in normal use.
Carvana
- As archived in December 2019, Carvana limits its money-back guarantee to a 7-day return window rather than offering open-ended returns, after which a purchased vehicle cannot be exchanged or refunded.
AutoVitals
- The Internet Archive's capture of AutoVitals' homepage on 17 December 2021 stated a guarantee that if a shop follows AutoVitals' best practices and does not raise its average repair order by 20 percent within 90 days, AutoVitals will tear up the contract with no penalty; no price figure is published, only demo requests.
Pricing, plan by plan
Carvana
On request- Buyer StandardFree
- Free vehicle listings
- Search and filter
- Saved vehicles
- Seller Service$undefined/transaction
- Free valuation
- Quick appraisal
- Immediate cash offer
AutoVitals
$199/month- Essential$199/month
- Digital inspections
- Photo documentation
- Customer reports
- Professional$399/month
- Everything in Essential
- Shop management
- Customer portal
- Enterprise$699/month
- Everything in Professional
- Multi-location
- Custom integration
Which should you pick?
Choose Carvana if
- You need online marketplace.
- You work on Web, Mobile, App.
- You also want vehicle listing.
Choose AutoVitals if
- You need digital inspections.
- You work on Web, Mobile, App, Tablet.
- You also want photo documentation.
Questions people ask
- Is Carvana or AutoVitals better?
- Neither clearly leads. Carvana starts at On request and AutoVitals at $199/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
- Which is cheaper, Carvana or AutoVitals?
- Carvana starts at On request and AutoVitals at $199/month.
- Does Carvana or AutoVitals run on more platforms?
- Carvana runs on Web, Mobile, App. AutoVitals runs on Web, Mobile, App, Tablet.
- What is Carvana best used for?
- Carvana is most often used for dealership management, service scheduling, inventory management, sales operations.
- What can Carvana do that AutoVitals cannot?
- Carvana covers Online marketplace, Vehicle listing, Instant appraisal, Financing options. AutoVitals covers Digital inspections, Photo documentation, Video capability, Customer reports. Both handle Payment processors, Mobile apps, SSL encryption, Secure authentication.