Softwr

Software · head to head

Brainshark vs Salesforce

Brainshark logo

Brainshark

Software

Sales Readiness Platform

From
On request
Rated
-
Full reviewWebsite
Salesforce logo

Salesforce

Software

World's #1 CRM

From
$25/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; Salesforce sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually
  • They diverge on capability: Brainshark covers Content authoring, Salesforce covers Contact management.

Where they differ

Only the attributes on which Brainshark and Salesforce actually diverge.

Attributes where Brainshark and Salesforce differ
AttributeBrainsharkSalesforce
Starting priceOn request$25/month
Pricing modelUnknownsubscription
PlatformsWeb, Ios, AndroidWeb, Ios, Android, Api

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown), founded (1999).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brainshark

  • Content authoring
  • Video coaching
  • Training
  • Assessments
  • Analytics
  • Salesforce
  • Microsoft Dynamics
  • Highspot

Only in Salesforce

  • Contact management
  • Opportunity management
  • Lead management
  • Reports & dashboards
  • Email integration
  • Workflow automation
  • Mobile access
  • AppExchange

Both cover

  • Slack

What people use each for

The jobs each tool is most often brought in to do.

Brainshark

  • Customer Successnot Salesforce
  • Sales Readinessnot Salesforce
  • Content Authoringnot Salesforce

Salesforce

  • Sales managementnot Brainshark
  • Customer servicenot Brainshark
  • Marketing automationnot Brainshark
  • Lead generationnot Brainshark
  • Analytics & reportingnot Brainshark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brainshark

  • User interface feels outdated with limited formatting customization options
  • Branching feature is very limited compared to competitors
  • Course catalog and transcript management in Salesforce are clunky and unintuitive
  • Administrative controls are complex and adjusting settings takes longer than expected

Salesforce

  • Sales Cloud tiers as captured 2 January 2024: Starter Suite $25/user/month, Professional $80/user/month, Enterprise $165/user/month, all USD billed annually

Pricing, plan by plan

Brainshark

On request

No published plan breakdown. See the Brainshark review.

Salesforce

$25/month
  • Essentials$25/month
    • Account & contact management
    • Opportunity tracking
    • Lead management
  • Professional$80/month
    • Everything in Essentials
    • Complete CRM
    • Lead scoring
  • Enterprise$165/month
    • Everything in Professional
    • Workflow automation
    • Advanced analytics
  • Unlimited$330/month
    • Everything in Enterprise
    • Unlimited customizations
    • 24/7 support

Which should you pick?

Choose Brainshark if

  • You need content authoring.
  • You work on Web, Ios, Android.
  • You also want video coaching.
Brainshark review

Choose Salesforce if

  • You need contact management.
  • You work on Web, Ios, Android, Api.
  • You also want opportunity management.
Salesforce review

Questions people ask

Is Brainshark or Salesforce better?
Neither clearly leads. Brainshark starts at On request and Salesforce at $25/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brainshark or Salesforce?
Brainshark starts at On request and Salesforce at $25/month.
Does Brainshark or Salesforce run on more platforms?
Brainshark runs on Web, Ios, Android. Salesforce runs on Web, Ios, Android, Api.
What is Brainshark best used for?
Brainshark is most often used for customer success, sales readiness, content authoring. Of those, customer success and sales readiness are not what Salesforce is typically brought in for.
What can Brainshark do that Salesforce cannot?
Brainshark covers Content authoring, Video coaching, Training, Assessments. Salesforce covers Contact management, Opportunity management, Lead management, Reports & dashboards. Both handle Slack.

Answered from the vendors’ own pages

Brainshark: What is Brainshark primarily used for?

Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.

Source
Brainshark: Does Brainshark integrate with PowerPoint?

Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.

Source
Brainshark: Can Brainshark track employee training completion?

Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.

Source
ShareXLinkedInRedditWhatsAppEmail

Related pages

More on Brainshark

More on Salesforce

Keep looking

Other head to heads