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Software · head to head

Agile CRM vs Brainshark

Agile CRM logo

Agile CRM

Software

All-in-one CRM, Marketing, and Service Software

From
Free
Rated
-
Full reviewWebsite
Brainshark logo

Brainshark

Software

Sales Readiness Platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only Agile CRM has a free tier, so it costs nothing to try first.
  • Each has a real cost: Agile CRM the Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.; Brainshark user interface feels outdated with limited formatting customization options
  • They diverge on capability: Agile CRM covers Contact management, Brainshark covers Content authoring.

Where they differ

Only the attributes on which Agile CRM and Brainshark actually diverge.

Attributes where Agile CRM and Brainshark differ
AttributeAgile CRMBrainshark
Starting priceFreeOn request
Pricing modelsubscriptionUnknown
Free tierYesNo
PlatformsWebWeb, Ios, Android
Founded20091999

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Agile CRM

  • Contact management
  • Lead scoring
  • Email automation
  • Marketing automation
  • Service desk
  • Web forms
  • Zapier
  • Google Drive

Only in Brainshark

  • Content authoring
  • Video coaching
  • Training
  • Assessments
  • Salesforce
  • Microsoft Dynamics
  • Highspot
  • Ios support

Both cover

  • Analytics
  • Slack
  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Agile CRM

  • Sales managementnot Brainshark
  • Marketing automationnot Brainshark
  • Customer servicenot Brainshark

Brainshark

  • Customer Successnot Agile CRM
  • Sales Readinessnot Agile CRM
  • Content Authoringnot Agile CRM

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Agile CRM

  • The Internet Archive's capture of Agile CRM's pricing page on 29 December 2022 listed Starter at $8.99 per user per month (2-year rate), Regular at $29.99, and Enterprise at $47.99, with the Free tier capped at 10 users and 1,000 contacts.

Brainshark

  • User interface feels outdated with limited formatting customization options
  • Branching feature is very limited compared to competitors
  • Course catalog and transcript management in Salesforce are clunky and unintuitive
  • Administrative controls are complex and adjusting settings takes longer than expected

Pricing, plan by plan

Agile CRM

Free
  • FreeFree
    • Contact management
    • Task management
  • Starter$9/month
    • Everything in Free
    • Email automation
    • Landing pages
  • Business$39/month
    • Everything in Starter
    • Advanced analytics
    • API access

Brainshark

On request

No published plan breakdown. See the Brainshark review.

Which should you pick?

Choose Agile CRM if

  • You need contact management.
  • You want to start without paying.
  • You also want lead scoring.
Agile CRM review

Choose Brainshark if

  • You need content authoring.
  • You work on Web, Ios, Android.
  • You also want video coaching.
Brainshark review

Questions people ask

Is Agile CRM or Brainshark better?
Neither clearly leads. Agile CRM starts at Free and Brainshark at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Agile CRM or Brainshark?
Agile CRM has a free tier; the other does not. Paid plans start at Free for Agile CRM and On request for Brainshark.
Does Agile CRM or Brainshark run on more platforms?
Agile CRM runs on Web. Brainshark runs on Web, Ios, Android.
Can I use Agile CRM for free?
Yes. Agile CRM has a free tier, so you can try it without paying. Brainshark starts at On request.
What is Agile CRM best used for?
Agile CRM is most often used for sales management, marketing automation, customer service. Of those, sales management and marketing automation are not what Brainshark is typically brought in for.
What can Agile CRM do that Brainshark cannot?
Agile CRM covers Contact management, Lead scoring, Email automation, Marketing automation. Brainshark covers Content authoring, Video coaching, Training, Assessments. Both handle Analytics, Slack, Web support.

Answered from the vendors’ own pages

Brainshark: What is Brainshark primarily used for?

Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.

Source
Brainshark: Does Brainshark integrate with PowerPoint?

Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.

Source
Brainshark: Can Brainshark track employee training completion?

Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.

Source
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