Is Brainshark or ConnectAndSell better?

Neither clearly leads. Brainshark starts at On request and ConnectAndSell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.

Which is cheaper, Brainshark or ConnectAndSell?

Brainshark starts at On request and ConnectAndSell at On request.

Does Brainshark or ConnectAndSell run on more platforms?

Brainshark runs on Web, Ios, Android. ConnectAndSell runs on Web.

What is Brainshark best used for?

Brainshark is most often used for customer success, sales readiness, content authoring. Of those, customer success and sales readiness are not what ConnectAndSell is typically brought in for.

What can Brainshark do that ConnectAndSell cannot?

Brainshark covers Content authoring, Video coaching, Training, Assessments. ConnectAndSell covers Agent-assisted parallel dialling, Gatekeeper and IVR navigation, Live answer detection, Call recording and monitoring.

Sales Enablement · head to head

Brainshark vs ConnectAndSell

Brainshark

Sales Enablement

Sales Readiness Platform

From: On request
Rated: -

Full review Website

ConnectAndSell

Sales Enablement

Live human agents navigate phone trees and gatekeepers, then bridge your rep to a decision maker

From: On request
Rated: -

Full review Website

The short version

Each has a real cost: Brainshark user interface feels outdated with limited formatting customization options; ConnectAndSell cost per seat sits an order of magnitude above self-serve parallel diallers, with third-party figures around $1,500 to $3,000 per rep per month, so the tool is unforgiving of a ramping rep, a holiday or a slow quarter.
They diverge on capability: Brainshark covers Content authoring, ConnectAndSell covers Agent-assisted parallel dialling.
Prices and features above were last checked on 31 August 2026.

Where they differ

Only the attributes on which Brainshark and ConnectAndSell actually diverge.

Attributes where Brainshark and ConnectAndSell differ
Attribute	Brainshark	ConnectAndSell
Pricing model	Unknown	quote
Platforms	Web, Ios, Android	Web
Founded	1999	Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Sales Enablement).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Brainshark

Content authoring
Video coaching
Training
Assessments
Analytics
Salesforce
Microsoft Dynamics
Slack

Only in ConnectAndSell

Agent-assisted parallel dialling
Gatekeeper and IVR navigation
Live answer detection
Call recording and monitoring
List and cadence management
Real-time AI coaching
AI call summaries
Conversation rate analytics

What people use each for

The jobs each tool is most often brought in to do.

Brainshark

Customer Successnot ConnectAndSell
Sales Readinessnot ConnectAndSell
Content Authoringnot ConnectAndSell

ConnectAndSell

An enterprise sales team where a single conversation with the right VP is worth five figures and the phone is the only channel that reaches them.not Brainshark
An SDR organisation whose reps spend most of their day dialling voicemail and cannot raise conversation counts by working harder.not Brainshark
A company selling into industries with switchboards and receptionists, where software diallers hit a wall no amount of parallelism fixes.not Brainshark
A sales leader who wants to test whether the pipeline problem is list quality or activity volume, by holding the list constant and raising conversations tenfold.not Brainshark

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Brainshark

User interface feels outdated with limited formatting customization options
Branching feature is very limited compared to competitors
Course catalog and transcript management in Salesforce are clunky and unintuitive
Administrative controls are complex and adjusting settings takes longer than expected

ConnectAndSell

Cost per seat sits an order of magnitude above self-serve parallel diallers, with third-party figures around $1,500 to $3,000 per rep per month, so the tool is unforgiving of a ramping rep, a holiday or a slow quarter.
Nothing is published and seats have minimums, so there is no way to benchmark or budget without entering a sales cycle, and small teams frequently find the entry seat count exceeds their headcount.
Reviewers report intermittent downtime and features not behaving as expected, and because the billable unit is effectively a dialling hour, an outage converts directly into quantifiable lost spend rather than mild annoyance.
Results are heavily list dependent: the platform accelerates dialling but does nothing about data quality, so reviewers feeding stale contacts report weak returns and you must budget separately for a data vendor.
The live agent model is built around US English outbound, with no evidence of meaningful multilingual agent coverage or EU data residency guarantees, which makes European and APAC dialling and GDPR-sensitive campaigns a poor fit.
Contract terms are described inconsistently across sources, twelve-month minimum in some and no minimum in others, indicating negotiated non-standard paper, unequal terms between buyers and legal review time on every deal.
High-volume parallel dialling attracts TCPA and STIR/SHAKEN scrutiny and carrier spam labelling, and the resulting damage to your number reputation is an operational cost the vendor does not price for.

Pricing, plan by plan

Brainshark

On request

No published plan breakdown. See the Brainshark review.

ConnectAndSell

On request

Test Drive Experience$undefined/year
- Free scoped trial session
- Live agent dialling on your own list
- Used as the sales qualification step
Flight School$undefined/year
- Seat based
- Coaching-oriented onboarding programme
- Live agent dialling
Express Connect$undefined/year
- Seat based
- Higher dial throughput
- Call recording and analytics
Precision Connect$undefined/year
- Seat based
- Highest dial throughput tier
- AI coaching and call summaries

Which should you pick?

Choose Brainshark if

You need content authoring.
You work on Web, Ios, Android.
You also want video coaching.

Brainshark review

Choose ConnectAndSell if

You need agent-assisted parallel dialling.
You also want gatekeeper and ivr navigation.

ConnectAndSell review

Questions people ask

Is Brainshark or ConnectAndSell better?: Neither clearly leads. Brainshark starts at On request and ConnectAndSell at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Brainshark or ConnectAndSell?: Brainshark starts at On request and ConnectAndSell at On request.
Does Brainshark or ConnectAndSell run on more platforms?: Brainshark runs on Web, Ios, Android. ConnectAndSell runs on Web.
What is Brainshark best used for?: Brainshark is most often used for customer success, sales readiness, content authoring. Of those, customer success and sales readiness are not what ConnectAndSell is typically brought in for.
What can Brainshark do that ConnectAndSell cannot?: Brainshark covers Content authoring, Video coaching, Training, Assessments. ConnectAndSell covers Agent-assisted parallel dialling, Gatekeeper and IVR navigation, Live answer detection, Call recording and monitoring.

Answered from the vendors’ own pages

Brainshark: What is Brainshark primarily used for?

Brainshark is used for sales enablement, onboarding, and continuous training to prepare customer-facing teams with content, coaching, and certifications for buyer interactions.

Source

ConnectAndSell: How is this different from Orum or Nooks?

Those are software diallers. ConnectAndSell puts live human agents between the dial and your rep to handle gatekeepers and phone trees. That is why it reaches people software cannot, and why it costs roughly ten times more.

Brainshark: Does Brainshark integrate with PowerPoint?

Yes, Brainshark offers PowerPoint integrations along with a mobile app for on-demand training access and content authoring capabilities.

Source

ConnectAndSell: What does it cost?

Nothing is published. Third-party reviewers cite roughly $1,500 to $3,000 per rep per month depending on dial rate. Treat that as unverified and get it in writing.

Brainshark: Can Brainshark track employee training completion?

Yes, Brainshark provides training tracking, analytics, and scorecards for monitoring completion and engagement across your sales team.

Source

ConnectAndSell: Is there a trial?

Yes, a free Test Drive session on your own list. It doubles as the sales qualification step.

ConnectAndSell: Does it work outside the United States?

It is built for US English outbound. There is no evidence of substantive multilingual agent coverage or EU data residency guarantees.

Brainshark vs ConnectAndSell

Brainshark

ConnectAndSell

The short version

Where they differ

What each one covers

Only in Brainshark

Only in ConnectAndSell

What people use each for

Brainshark

ConnectAndSell

Where each one falls short

Brainshark

ConnectAndSell

Pricing, plan by plan

Brainshark

ConnectAndSell

Which should you pick?

Choose Brainshark if

Choose ConnectAndSell if

Questions people ask

Answered from the vendors’ own pages

Related pages

More on Brainshark

More on ConnectAndSell

Keep looking

Other head to heads