Softwr

Maps · head to head

ArcGIS Survey123 vs OpenStreetMap

ArcGIS Survey123 logo

ArcGIS Survey123

Maps

Form-centric field data collection that writes straight into an ArcGIS organisation

From
On request
Rated
-
Full reviewWebsite
OpenStreetMap logo

OpenStreetMap

Maps

Collaborative project to create a free editable geographic database of the world

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only OpenStreetMap has a free tier, so it costs nothing to try first.
  • Each has a real cost: ArcGIS Survey123 the app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.; OpenStreetMap data accuracy varies dramatically by geographic region depending on volunteer coverage
  • They diverge on capability: ArcGIS Survey123 covers XLSForm authoring, OpenStreetMap covers Core Functionality.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which ArcGIS Survey123 and OpenStreetMap actually diverge.

Attributes where ArcGIS Survey123 and OpenStreetMap differ
AttributeArcGIS Survey123OpenStreetMap
Starting priceOn requestFree
Pricing modelPer user per year by ArcGIS user typeUnknown
Free tierNoYes
PlatformsWeb, iOS, Android, WindowsWeb, API
FoundedUnknown2004

Identical on both: user rating (Not yet rated), category (Maps).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in ArcGIS Survey123

  • XLSForm authoring
  • Web designer
  • Offline collection
  • Direct ArcGIS write
  • Repeats and nested records
  • Media and signature capture
  • Webhooks and integration
  • Reports

Only in OpenStreetMap

  • Core Functionality
  • User Interface

What people use each for

The jobs each tool is most often brought in to do.

ArcGIS Survey123

  • A water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly importnot OpenStreetMap
  • A local authority running a public consultation where anyone can submit without a licence, while staff review responses in an ArcGIS dashboardnot OpenStreetMap
  • An environmental monitoring programme with complex conditional forms authored in XLSForm and completed offline in areas with no signalnot OpenStreetMap
  • A field crew already licensed for ArcGIS Field Maps that needs structured forms alongside map-based editing without adding another vendornot OpenStreetMap

OpenStreetMap

  • Supplying map data to websites, mobile apps and hardware devicesnot ArcGIS Survey123
  • Community mapping of roads, trails, cafes and railway stationsnot ArcGIS Survey123
  • Projects that need open map data and can meet the attribution requirementnot ArcGIS Survey123
  • Building on map data where a share-alike licence is acceptablenot ArcGIS Survey123

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

ArcGIS Survey123

  • The app is free and the licensing is not: every person completing a secure survey needs a paid ArcGIS user type, so a hundred-person field programme costs tens of thousands a year before anyone counts credits.
  • Esri does not publish user type prices on its main pricing pages, so buyers reconstruct the cost from marketplace listings or a sales conversation, which makes budgeting an ArcGIS rollout unnecessarily opaque.
  • Credits are consumed by geocoding, storage and some analysis, and a data collection programme that generates heavy attachment volumes can burn through the bundled allowance and trigger a mid-year top-up.
  • It is useless without ArcGIS. There is no standalone deployment, so the decision to use Survey123 is really a decision to buy or keep an ArcGIS estate.
  • Form authoring splits between a web designer that is easy but limited and XLSForm plus Survey123 Connect that is capable but requires learning a spreadsheet syntax, and teams routinely start in the wrong one and rebuild.

OpenStreetMap

  • Data accuracy varies dramatically by geographic region depending on volunteer coverage
  • No minimum quality standards enforced, making data prone to errors and inconsistencies
  • Data completeness gaps, especially for minor roads and remote areas
  • Bias toward well-mapped regions with high volunteer activity
  • Positional accuracy concerns with only 70-76% of roads within 5-10 meter tolerance
  • Tag criteria not well-defined leading to logical consistency issues

Pricing, plan by plan

ArcGIS Survey123

On request
  • Survey123 appFree
    • No separate charge for the app itself
    • Requires an ArcGIS Online or Enterprise organisation
    • Public surveys can be completed without a licence
  • Creator user type$undefined/year
    • Required to author and publish surveys
    • Foundational user type, can administer the organisation
    • Includes an annual credit allowance
  • Mobile Worker user type$undefined/year
    • Required for each person completing a secure survey
    • Dependent user type, must be added to an organisation with a foundational licence
    • Public marketplace listings have shown around $400 per year

OpenStreetMap

Free

No published plan breakdown. See the OpenStreetMap review.

Which should you pick?

Choose ArcGIS Survey123 if

  • You need xlsform authoring.
  • You work on Web, iOS, Android, Windows.
  • You also want web designer.
ArcGIS Survey123 review

Choose OpenStreetMap if

  • You need core functionality.
  • You want to start without paying.
  • You work on Web, API.
  • You also want user interface.
OpenStreetMap review

Questions people ask

Is ArcGIS Survey123 or OpenStreetMap better?
Neither clearly leads. ArcGIS Survey123 starts at On request and OpenStreetMap at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, ArcGIS Survey123 or OpenStreetMap?
OpenStreetMap has a free tier; the other does not. Paid plans start at On request for ArcGIS Survey123 and Free for OpenStreetMap.
Does ArcGIS Survey123 or OpenStreetMap run on more platforms?
ArcGIS Survey123 runs on Web, iOS, Android, Windows. OpenStreetMap runs on Web, API.
Can I use OpenStreetMap for free?
Yes. OpenStreetMap has a free tier, so you can try it without paying. ArcGIS Survey123 starts at On request.
What is ArcGIS Survey123 best used for?
ArcGIS Survey123 is most often used for a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import, a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard, an environmental monitoring programme with complex conditional forms authored in xlsform and completed offline in areas with no signal, a field crew already licensed for arcgis field maps that needs structured forms alongside map-based editing without adding another vendor. Of those, a water utility recording hydrant inspections that must appear on the corporate asset map the moment they are submitted, not after a nightly import and a local authority running a public consultation where anyone can submit without a licence, while staff review responses in an arcgis dashboard are not what OpenStreetMap is typically brought in for.
What can ArcGIS Survey123 do that OpenStreetMap cannot?
ArcGIS Survey123 covers XLSForm authoring, Web designer, Offline collection, Direct ArcGIS write. OpenStreetMap covers Core Functionality, User Interface.

Answered from the vendors’ own pages

ArcGIS Survey123: Is Survey123 free?

The app is. Using it is not, unless your surveys are public. Authoring needs a Creator licence and each person completing a secure survey needs a Mobile Worker, Editor, Creator or GIS Professional user type.

OpenStreetMap: Is OpenStreetMap free to use?

Yes, OpenStreetMap is completely free and open-source under the Open Data Commons license. You can download and use map data for any purpose.

Source
ArcGIS Survey123: How much are the user types?

Esri does not list them on its main pricing pages. Public marketplace listings have shown roughly $700 a year for Creator and $400 for Mobile Worker; confirm with Esri or a distributor for your region.

OpenStreetMap: How accurate is OpenStreetMap?

OpenStreetMap accuracy varies by region. In well-mapped areas like developed countries, accuracy is generally high. Only 76% of OSM roads aligned within 10 meters of reference roads, with 70% within 5 meters.

Source
ArcGIS Survey123: Can respondents fill in a survey without a licence?

Yes, if the survey is shared publicly. Secure surveys require a licensed user type.

ArcGIS Survey123: Does it work offline?

Yes, in the mobile app, with sync when connectivity returns.

ArcGIS Survey123: Is it the same as ArcGIS Field Maps?

No. Field Maps is map-centric editing; Survey123 is form-centric. Many organisations license both, which doubles nothing because user types cover the whole app suite.

Share

Related pages

More on ArcGIS Survey123

More on OpenStreetMap

Keep looking

Other head to heads