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E-Commerce · head to head

BackToMe vs OpenCart

BackToMe logo

BackToMe

E-Commerce

Right-of-withdrawal handling for European e-commerce

From
€25/month
Rated
-
OpenCart logo

OpenCart

E-Commerce

Self-hosted open source shopping cart written in PHP, released under the MIT licence

From
Free
Rated
-

The short version

  • Only OpenCart has a free tier, so it costs nothing to try first.
  • Each has a real cost: BackToMe the scope is European consumer law. A merchant selling outside the EU has no use for it.; OpenCart extensions modify core behaviour through an XML patching system, so two modules that patch the same file conflict in ways that surface as broken checkout rather than as an installation error, and resolving that requires a developer reading both patches.
  • They diverge on capability: BackToMe covers Floating withdrawal button, OpenCart covers MIT licensed source.
  • Prices and features above were last checked on 15 September 2026.

Where they differ

Only the attributes on which BackToMe and OpenCart actually diverge.

Attributes where BackToMe and OpenCart differ
AttributeBackToMeOpenCart
Starting price€25/monthFree
Pricing modelsubscriptionopen-source
Free tierNoYes
FoundedUnknown2009

Identical on both: platforms (Web), user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BackToMe

  • Floating withdrawal button
  • Automatic acknowledgement
  • Sealed archiving
  • Withdrawal dashboard
  • One-click proof export
  • Multi-store from one account

Only in OpenCart

  • MIT licensed source
  • Self-hosted PHP and MySQL
  • No transaction fees
  • Multi-store
  • Extension marketplace
  • Multi-currency and multi-language
  • OCMod modification system
  • Full data access

What people use each for

The jobs each tool is most often brought in to do.

BackToMe

  • Meeting EU Directive 2023/2673 withdrawal obligationsnot OpenCart
  • Producing dated proof of a cancellation in a customer disputenot OpenCart
  • Handling withdrawal requests across several EU languagesnot OpenCart
  • Running one withdrawal process across multiple storefrontsnot OpenCart
  • Passing a consumer-protection audit with exportable recordsnot OpenCart

OpenCart

  • A merchant with volume high enough that a percentage transaction fee costs more than a developernot BackToMe
  • An agency building client stores where the client must own the code and the data outrightnot BackToMe
  • A store with unusual catalogue or pricing logic that a hosted platform will not permitnot BackToMe
  • Selling in a market where the local payment gateway is not supported by the mainstream SaaS platformsnot BackToMe

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BackToMe

  • The scope is European consumer law. A merchant selling outside the EU has no use for it.
  • The site and dashboard are French. The customer-facing button covers 24 EU languages, but the merchant side is not multilingual.
  • One price, one feature set. There is no tier for a shop that wants only the archive or only the button.
  • It runs as an injected script on the storefront, so a shop with a strict content security policy has an extra step before the button will render.
  • A young French vendor with no independent review coverage, so there is nothing outside the vendor's own material to corroborate the archive's evidentiary weight.

OpenCart

  • Extensions modify core behaviour through an XML patching system, so two modules that patch the same file conflict in ways that surface as broken checkout rather than as an installation error, and resolving that requires a developer reading both patches.
  • Major version upgrades have broken third party extension compatibility, so moving between them means re-purchasing or re-commissioning modules and effectively rebuilding parts of the store rather than clicking update.
  • Hosting, patching, backups and PCI scope are all your responsibility, so a security update you postpone is a breach you own, and there is no vendor obligation to notify or protect you.
  • Extension quality on the marketplace is uneven and modules are sold as one-off purchases with no guaranteed maintenance, so a module central to your store can simply stop being updated and leave you holding the code.
  • The core project is maintained by a very small team relative to the platforms it competes with, so security fixes, compatibility with new PHP versions and feature work all arrive at a pace you cannot influence or pay to accelerate.

Pricing, plan by plan

BackToMe

€25/month
  • Monthly$25/month
    • Per active store, excluding VAT
    • Unlimited withdrawal requests
    • 24 EU languages
  • Annual$250/year
    • Per store, excluding VAT
    • Two months free against the monthly rate
    • Everything in the monthly plan

OpenCart

Free
  • Open SourceFree
    • Core ecommerce features
    • Free support
    • Extensions available

Which should you pick?

Choose BackToMe if

  • You need floating withdrawal button.
  • You also want automatic acknowledgement.

Choose OpenCart if

  • You need mit licensed source.
  • You want to start without paying.
  • You also want self-hosted php and mysql.

Questions people ask

Is BackToMe or OpenCart better?
Neither clearly leads. BackToMe starts at €25/month and OpenCart at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BackToMe or OpenCart?
OpenCart has a free tier; the other does not. Paid plans start at €25/month for BackToMe and Free for OpenCart.
Does BackToMe or OpenCart run on more platforms?
Both run on Web, so platform support will not decide this one for you.
Can I use OpenCart for free?
Yes. OpenCart has a free tier, so you can try it without paying. BackToMe starts at €25/month.
What is BackToMe best used for?
BackToMe is most often used for meeting eu directive 2023/2673 withdrawal obligations, producing dated proof of a cancellation in a customer dispute, handling withdrawal requests across several eu languages, running one withdrawal process across multiple storefronts. Of those, meeting eu directive 2023/2673 withdrawal obligations and producing dated proof of a cancellation in a customer dispute are not what OpenCart is typically brought in for.
What can BackToMe do that OpenCart cannot?
BackToMe covers Floating withdrawal button, Automatic acknowledgement, Sealed archiving, Withdrawal dashboard. OpenCart covers MIT licensed source, Self-hosted PHP and MySQL, No transaction fees, Multi-store.

Answered from the vendors’ own pages

BackToMe: What does BackToMe cost?

25 euros excluding VAT per month per active store, or 250 euros excluding VAT per year, which works out at two months free. The price does not change with the number of withdrawal requests.

Source
OpenCart: Is OpenCart really free?

The software is MIT licensed with no paid edition. The costs are hosting, extensions, and a developer, and for a low volume store those can exceed a SaaS subscription.

BackToMe: Which regulation does it address?

EU Directive 2023/2673, which governs the consumer right of withdrawal on distance contracts in e-commerce.

Source
OpenCart: Does it charge transaction fees?

No. There is no platform cut and no surcharge for using your own payment gateway, which is the main financial argument for self-hosting at volume.

BackToMe: Is there a free trial?

Seven days. A card is required to start it but nothing is charged upfront, and cancelling before day seven costs nothing. There is also a 30-day money-back guarantee.

Source
OpenCart: How hard is customisation?

Theme changes are ordinary PHP templates and are approachable. Changing behaviour means the OCMod patching system, which conflicts between extensions and needs a developer.

BackToMe: Are staging and development stores billed?

No. Only activated stores are billed, and the withdrawal button does not display on inactive ones.

Source
OpenCart: What is the biggest hidden cost?

Upgrades. Version transitions have broken extension compatibility before, so budget for a partial rebuild rather than assuming updates are routine maintenance.

BackToMe: What happens to the archive if I cancel?

Cancellation is available at any time with no commitment, premium access runs to the end of the paid period, and the account stays open with archived withdrawals and proofs accessible indefinitely. Reactivation is self-service.

Source
BackToMe: Which e-commerce platforms does it support?

Shopify, WordPress, WooCommerce, PrestaShop, Wix, Webflow, WiziShop and Squarespace, plus custom builds through a single line of script. The vendor puts installation at five minutes on any platform.

Source
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