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E-Commerce · head to head

BackToMe vs Vinted

BackToMe logo

BackToMe

E-Commerce

Right-of-withdrawal handling for European e-commerce

From
€25/month
Rated
-
Full reviewWebsite
Vinted logo

Vinted

E-Commerce

Lithuania-founded secondhand fashion marketplace that charges the buyer, not the seller, a platform fee

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Vinted has a free tier, so it costs nothing to try first.
  • Each has a real cost: BackToMe the scope is European consumer law. A merchant selling outside the EU has no use for it.; Vinted the Buyer Protection fee is not shown in the browsable item price, so comparing a listing price across Vinted and a commission-based competitor understates Vinted's true checkout cost unless the buyer manually adds the fee.
  • They diverge on capability: BackToMe covers Floating withdrawal button, Vinted covers No seller commission.
  • Prices and features above were last checked on 15 September 2026.

Where they differ

Only the attributes on which BackToMe and Vinted actually diverge.

Attributes where BackToMe and Vinted differ
AttributeBackToMeVinted
Starting price€25/monthFree
Pricing modelsubscriptionFree for sellers, no commission; buyer pays a variable Buyer Protection fee at checkout
Free tierNoYes
PlatformsWebiOS, Android, Web

Identical on both: user rating (Not yet rated), category (E-Commerce).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BackToMe

  • Floating withdrawal button
  • Automatic acknowledgement
  • Sealed archiving
  • Withdrawal dashboard
  • One-click proof export
  • Multi-store from one account

Only in Vinted

  • No seller commission
  • Buyer Protection fee
  • Direct shipping via carrier partners
  • Item verification service
  • Bundle discounts
  • In-app messaging and offers

What people use each for

The jobs each tool is most often brought in to do.

BackToMe

  • Meeting EU Directive 2023/2673 withdrawal obligationsnot Vinted
  • Producing dated proof of a cancellation in a customer disputenot Vinted
  • Handling withdrawal requests across several EU languagesnot Vinted
  • Running one withdrawal process across multiple storefrontsnot Vinted
  • Passing a consumer-protection audit with exportable recordsnot Vinted

Vinted

  • A seller who wants to keep the full listed price of an item rather than losing a percentage to platform commissionnot BackToMe
  • A buyer comparing item prices across marketplaces who understands the checkout total includes a protection fee not shown on the listingnot BackToMe
  • Someone selling many low-value items where a commission-based platform fee would eat disproportionately into returnsnot BackToMe
  • A shopper in a European market where Vinted has deep local inventory and established shipping partnershipsnot BackToMe

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BackToMe

  • The scope is European consumer law. A merchant selling outside the EU has no use for it.
  • The site and dashboard are French. The customer-facing button covers 24 EU languages, but the merchant side is not multilingual.
  • One price, one feature set. There is no tier for a shop that wants only the archive or only the button.
  • It runs as an injected script on the storefront, so a shop with a strict content security policy has an extra step before the button will render.
  • A young French vendor with no independent review coverage, so there is nothing outside the vendor's own material to corroborate the archive's evidentiary weight.

Vinted

  • The Buyer Protection fee is not shown in the browsable item price, so comparing a listing price across Vinted and a commission-based competitor understates Vinted's true checkout cost unless the buyer manually adds the fee.
  • The fee is proportionally larger on cheap items, so buying several low-value pieces separately costs more in fees relative to item price than buying one higher-value item.
  • Sellers keeping the full sale price shifts cost to buyers rather than removing it, so the platform is not free to use overall, only free for the seller side of a transaction.
  • Item authentication is optional and limited to eligible higher-value categories, so counterfeit risk on everyday clothing items rests mostly on buyer judgement of listing photos and seller history.
  • Market strength is concentrated in Europe, and inventory depth, shipping partnerships and buyer volume are considerably thinner in markets outside its established base.

Pricing, plan by plan

BackToMe

€25/month
  • Monthly$25/month
    • Per active store, excluding VAT
    • Unlimited withdrawal requests
    • 24 EU languages
  • Annual$250/year
    • Per store, excluding VAT
    • Two months free against the monthly rate
    • Everything in the monthly plan

Vinted

Free
  • SellingFree
    • No commission deducted from the sale price
    • Seller receives the full listed amount
    • Shipping label cost typically passed to the buyer or built into price
  • BuyingFree
    • Buyer Protection fee calculated from item price, added at checkout
    • Covers refund if item does not arrive or does not match description
    • Fee is proportionally larger on lower-priced items

Which should you pick?

Choose BackToMe if

  • You need floating withdrawal button.
  • You also want automatic acknowledgement.
BackToMe review

Choose Vinted if

  • You need no seller commission.
  • You want to start without paying.
  • You work on iOS, Android, Web.
  • You also want buyer protection fee.
Vinted review

Questions people ask

Is BackToMe or Vinted better?
Neither clearly leads. BackToMe starts at €25/month and Vinted at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BackToMe or Vinted?
Vinted has a free tier; the other does not. Paid plans start at €25/month for BackToMe and Free for Vinted.
Does BackToMe or Vinted run on more platforms?
BackToMe runs on Web. Vinted runs on iOS, Android, Web.
Can I use Vinted for free?
Yes. Vinted has a free tier, so you can try it without paying. BackToMe starts at €25/month.
What is BackToMe best used for?
BackToMe is most often used for meeting eu directive 2023/2673 withdrawal obligations, producing dated proof of a cancellation in a customer dispute, handling withdrawal requests across several eu languages, running one withdrawal process across multiple storefronts. Of those, meeting eu directive 2023/2673 withdrawal obligations and producing dated proof of a cancellation in a customer dispute are not what Vinted is typically brought in for.
What can BackToMe do that Vinted cannot?
BackToMe covers Floating withdrawal button, Automatic acknowledgement, Sealed archiving, Withdrawal dashboard. Vinted covers No seller commission, Buyer Protection fee, Direct shipping via carrier partners, Item verification service.

Answered from the vendors’ own pages

BackToMe: What does BackToMe cost?

25 euros excluding VAT per month per active store, or 250 euros excluding VAT per year, which works out at two months free. The price does not change with the number of withdrawal requests.

Source
Vinted: Does Vinted charge sellers a commission?

No, sellers receive the full listed sale price with no percentage taken by the platform.

BackToMe: Which regulation does it address?

EU Directive 2023/2673, which governs the consumer right of withdrawal on distance contracts in e-commerce.

Source
Vinted: So how does Vinted make money?

From a Buyer Protection fee added at checkout, calculated from the item price, which the buyer pays on top of the listed amount and shipping.

BackToMe: Is there a free trial?

Seven days. A card is required to start it but nothing is charged upfront, and cancelling before day seven costs nothing. There is also a 30-day money-back guarantee.

Source
Vinted: Is the buyer protection fee shown on the item listing?

No, it is calculated and added at checkout, so the browsable listing price does not reflect the final total a buyer pays.

BackToMe: Are staging and development stores billed?

No. Only activated stores are billed, and the withdrawal button does not display on inactive ones.

Source
BackToMe: What happens to the archive if I cancel?

Cancellation is available at any time with no commitment, premium access runs to the end of the paid period, and the account stays open with archived withdrawals and proofs accessible indefinitely. Reactivation is self-service.

Source
BackToMe: Which e-commerce platforms does it support?

Shopify, WordPress, WooCommerce, PrestaShop, Wix, Webflow, WiziShop and Squarespace, plus custom builds through a single line of script. The vendor puts installation at five minutes on any platform.

Source
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