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E-Commerce · head to head

BackToMe vs EZOfficeInventory

BackToMe logo

BackToMe

E-Commerce

Right-of-withdrawal handling for European e-commerce

From
€25/month
Rated
-
Full reviewWebsite
EZOfficeInventory logo

EZOfficeInventory

Inventory

Asset and inventory tracking for enterprises

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only EZOfficeInventory has a free tier, so it costs nothing to try first.
  • Each has a real cost: BackToMe the scope is European consumer law. A merchant selling outside the EU has no use for it.; EZOfficeInventory pricing base example of 300 tracked items, scales upward for higher counts
  • They diverge on capability: BackToMe covers Floating withdrawal button, EZOfficeInventory covers Asset tracking.
  • Prices and features above were last checked on 17 September 2026.

Where they differ

Only the attributes on which BackToMe and EZOfficeInventory actually diverge.

Attributes where BackToMe and EZOfficeInventory differ
AttributeBackToMeEZOfficeInventory
Starting price€25/monthFree
Free tierNoYes
PlatformsWebWeb, Mobile app, Cloud-based
CategoryE-CommerceInventory
FoundedUnknown2011

Identical on both: pricing model (subscription), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in BackToMe

  • Floating withdrawal button
  • Automatic acknowledgement
  • Sealed archiving
  • Withdrawal dashboard
  • One-click proof export
  • Multi-store from one account

Only in EZOfficeInventory

  • Asset tracking
  • Maintenance scheduling
  • Check-in/out
  • Depreciation tracking
  • Zendesk
  • JIRA
  • Salesforce
  • ServiceNow

What people use each for

The jobs each tool is most often brought in to do.

BackToMe

  • Meeting EU Directive 2023/2673 withdrawal obligationsnot EZOfficeInventory
  • Producing dated proof of a cancellation in a customer disputenot EZOfficeInventory
  • Handling withdrawal requests across several EU languagesnot EZOfficeInventory
  • Running one withdrawal process across multiple storefrontsnot EZOfficeInventory
  • Passing a consumer-protection audit with exportable recordsnot EZOfficeInventory

EZOfficeInventory

  • Asset lifecyclenot BackToMe
  • Equipment maintenancenot BackToMe
  • Tool trackingnot BackToMe
  • Compliance managementnot BackToMe

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

BackToMe

  • The scope is European consumer law. A merchant selling outside the EU has no use for it.
  • The site and dashboard are French. The customer-facing button covers 24 EU languages, but the merchant side is not multilingual.
  • One price, one feature set. There is no tier for a shop that wants only the archive or only the button.
  • It runs as an injected script on the storefront, so a shop with a strict content security policy has an extra step before the button will render.
  • A young French vendor with no independent review coverage, so there is nothing outside the vendor's own material to corroborate the archive's evidentiary weight.

EZOfficeInventory

  • Pricing base example of 300 tracked items, scales upward for higher counts
  • CMMS features priced separately by admin user
  • Enterprise requires custom quote

Pricing, plan by plan

BackToMe

€25/month
  • Monthly$25/month
    • Per active store, excluding VAT
    • Unlimited withdrawal requests
    • 24 EU languages
  • Annual$250/year
    • Per store, excluding VAT
    • Two months free against the monthly rate
    • Everything in the monthly plan

EZOfficeInventory

Free
  • Essential$63.55/month
    • Up to 5,000 stock units
    • Unlimited users (fair usage)
    • Asset tracking
  • Advanced$85.51/month
    • Up to 15,000 stock units
    • Unlimited users
    • All Essential features plus unlimited locations
  • Premium$100.88/month
    • Up to 30,000 stock units
    • Unlimited users
    • All Advanced features plus Request Portal
  • Enterprise$null/custom
    • Unlimited stock units
    • Unlimited users
    • All Premium features plus offline mode

Which should you pick?

Choose BackToMe if

  • You need floating withdrawal button.
  • You also want automatic acknowledgement.
BackToMe review

Choose EZOfficeInventory if

  • You need asset tracking.
  • You want to start without paying.
  • You work on Web, Mobile app, Cloud-based.
  • You also want maintenance scheduling.
EZOfficeInventory review

Questions people ask

Is BackToMe or EZOfficeInventory better?
Neither clearly leads. BackToMe starts at €25/month and EZOfficeInventory at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, BackToMe or EZOfficeInventory?
EZOfficeInventory has a free tier; the other does not. Paid plans start at €25/month for BackToMe and Free for EZOfficeInventory.
Does BackToMe or EZOfficeInventory run on more platforms?
BackToMe runs on Web. EZOfficeInventory runs on Web, Mobile app, Cloud-based.
Can I use EZOfficeInventory for free?
Yes. EZOfficeInventory has a free tier, so you can try it without paying. BackToMe starts at €25/month.
What is BackToMe best used for?
BackToMe is most often used for meeting eu directive 2023/2673 withdrawal obligations, producing dated proof of a cancellation in a customer dispute, handling withdrawal requests across several eu languages, running one withdrawal process across multiple storefronts. Of those, meeting eu directive 2023/2673 withdrawal obligations and producing dated proof of a cancellation in a customer dispute are not what EZOfficeInventory is typically brought in for.
What can BackToMe do that EZOfficeInventory cannot?
BackToMe covers Floating withdrawal button, Automatic acknowledgement, Sealed archiving, Withdrawal dashboard. EZOfficeInventory covers Asset tracking, Maintenance scheduling, Check-in/out, Depreciation tracking.

Answered from the vendors’ own pages

BackToMe: What does BackToMe cost?

25 euros excluding VAT per month per active store, or 250 euros excluding VAT per year, which works out at two months free. The price does not change with the number of withdrawal requests.

Source
EZOfficeInventory: What are the EZO Inventory plans and pricing?

EZO offers Essential ($63.55/month for 5,000 units), Advanced ($85.51/month for 15,000 units), Premium ($100.88/month for 30,000 units), and Enterprise (custom pricing for unlimited units). Pricing is based on tracked item count with example of 300 items.

Source
BackToMe: Which regulation does it address?

EU Directive 2023/2673, which governs the consumer right of withdrawal on distance contracts in e-commerce.

Source
EZOfficeInventory: Does EZO Inventory include a free trial?

All Essential, Advanced, and Premium plans include a free 15-day trial with no credit card required upfront.

Source
BackToMe: Is there a free trial?

Seven days. A card is required to start it but nothing is charged upfront, and cancelling before day seven costs nothing. There is also a 30-day money-back guarantee.

Source
EZOfficeInventory: Do all EZO plans include unlimited users?

All plans include unlimited users under a fair usage policy, with no per-seat charges for standard roles. CMMS features are priced separately by admin user for Advanced and higher tiers.

Source
BackToMe: Are staging and development stores billed?

No. Only activated stores are billed, and the withdrawal button does not display on inactive ones.

Source
EZOfficeInventory: What is the difference between EZO Premium and Enterprise tiers?

Premium tier ($100.88/month) supports up to 30,000 stock units and includes AI-powered features, automations, and optional CMMS add-on. Enterprise tier (custom pricing) supports unlimited units, includes offline mode, dispatch, telematics, private cloud, and dedicated account manager.

Source
BackToMe: What happens to the archive if I cancel?

Cancellation is available at any time with no commitment, premium access runs to the end of the paid period, and the account stays open with archived withdrawals and proofs accessible indefinitely. Reactivation is self-service.

Source
BackToMe: Which e-commerce platforms does it support?

Shopify, WordPress, WooCommerce, PrestaShop, Wix, Webflow, WiziShop and Squarespace, plus custom builds through a single line of script. The vendor puts installation at five minutes on any platform.

Source
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