Softwr

Healthcare · head to head

Doctor on Demand vs Koa Health

Doctor on Demand logo

Doctor on Demand

Healthcare

Telehealth platform for urgent and primary care

From
On request
Rated
-
Full reviewWebsite
Koa Health logo

Koa Health

Healthcare

Employer and health plan digital mental health, acquired by PsychPlus in June 2026

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Doctor on Demand out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed; Koa Health psychPlus acquired Koa Health in June 2026, so buyers are now contracting with the technology arm of an American psychiatry provider group rather than a European digital health company, and roadmap, data residency and European product investment should all be re-examined before renewal.
  • They diverge on capability: Doctor on Demand covers Video Consultations, Koa Health covers Stepped care triage.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which Doctor on Demand and Koa Health actually diverge.

Attributes where Doctor on Demand and Koa Health differ
AttributeDoctor on DemandKoa Health
Pricing modelusage-basedquote
PlatformsCloud-based (mobile app and web)Web, iOS, Android
Founded2012Unknown

Identical on both: starting price (On request), free tier (No), user rating (Not yet rated), category (Healthcare).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Doctor on Demand

  • Video Consultations
  • Phone Consultations
  • Mental Health
  • Urgent Care
  • Prescription Services
  • Medical Records
  • Insurance
  • Pharmacies

Only in Koa Health

  • Stepped care triage
  • Self guided digital modules
  • Coaching tier
  • Licensed clinical care
  • Employer and plan reporting
  • Multi country delivery
  • Clinical governance

What people use each for

The jobs each tool is most often brought in to do.

Doctor on Demand

  • Patients seeking urgent care for acute conditions (cold, flu, UTI, strep throat) available 24/7not Koa Health
  • Individuals needing mental health services (therapy, psychiatry) with same-day availabilitynot Koa Health

Koa Health

  • An employer that wants something between a meditation app and a full clinical benefit, with triage deciding which members need a cliniciannot Doctor on Demand
  • A European health plan needing a digital mental health offering with clinical governance and local language deliverynot Doctor on Demand
  • A health system wanting to absorb low acuity behavioural health demand before it reaches scarce psychiatry appointmentsnot Doctor on Demand
  • A multinational standardising a stepped care pathway across several European markets under one contractnot Doctor on Demand

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Doctor on Demand

  • Out-of-pocket costs without insurance: urgent care $99, therapy $134, psychiatry $299 per visit; no subscription model disclosed
  • Limited scope: urgent care only for non-emergency conditions; does not handle hospital-level care or complex surgeries

Koa Health

  • PsychPlus acquired Koa Health in June 2026, so buyers are now contracting with the technology arm of an American psychiatry provider group rather than a European digital health company, and roadmap, data residency and European product investment should all be re-examined before renewal.
  • Stepped care only produces savings when triage is accurate, and members routed to a self guided module when they believe they need a therapist commonly disengage entirely, which a utilisation report records as low engagement rather than as a triage failure.
  • Pricing is per employee or per member per month across the eligible population, so an employer with modest engagement pays for everyone in order to serve a minority.
  • Clinician availability and language coverage differ substantially by country, so a multinational contract that reads as one global standard delivers a materially different experience in secondary markets.
  • Koa competes against much larger and better funded benefits vendors in the United States, and the acquisition does not change the fact that its brand recognition with American benefits consultants is low, which affects broker driven shortlists.

Pricing, plan by plan

Doctor on Demand

On request

No published plan breakdown. See the Doctor on Demand review.

Koa Health

On request
  • Koa Health$undefined/year
    • Per employee per month or per member per month, quoted not published
    • Rate depends on which steps of the care ladder are included
    • Clinical tier access priced separately from digital content access

Which should you pick?

Choose Doctor on Demand if

  • You need video consultations.
  • You work on Cloud-based (mobile app and web).
  • You also want phone consultations.
Doctor on Demand review

Choose Koa Health if

  • You need stepped care triage.
  • You work on Web, iOS, Android.
  • You also want self guided digital modules.
Koa Health review

Questions people ask

Is Doctor on Demand or Koa Health better?
Neither clearly leads. Doctor on Demand starts at On request and Koa Health at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Doctor on Demand or Koa Health?
Doctor on Demand starts at On request and Koa Health at On request.
Does Doctor on Demand or Koa Health run on more platforms?
Doctor on Demand runs on Cloud-based (mobile app and web). Koa Health runs on Web, iOS, Android.
What is Doctor on Demand best used for?
Doctor on Demand is most often used for patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7, individuals needing mental health services (therapy, psychiatry) with same-day availability. Of those, patients seeking urgent care for acute conditions (cold, flu, uti, strep throat) available 24/7 and individuals needing mental health services (therapy, psychiatry) with same-day availability are not what Koa Health is typically brought in for.
What can Doctor on Demand do that Koa Health cannot?
Doctor on Demand covers Video Consultations, Phone Consultations, Mental Health, Urgent Care. Koa Health covers Stepped care triage, Self guided digital modules, Coaching tier, Licensed clinical care.

Answered from the vendors’ own pages

Doctor on Demand: Is there a membership fee or subscription required?

No subscription or membership is required. The platform operates on a pay-per-visit model with no ongoing fees, and no credit card is needed to create an account.

Source
Koa Health: Is Koa Health still operating?

Yes. PsychPlus acquired it in June 2026 and the brand and platform continue. It is not a shutdown, but the ownership and clinical direction have changed.

Doctor on Demand: How much does an urgent care visit cost for uninsured patients?

An uninsured patient pays $99 for a 15-minute urgent care consultation. Costs are displayed before booking so you know the price upfront.

Source
Koa Health: Who buys Koa Health?

Employers, health plans and health systems. It is not sold direct to individuals.

Doctor on Demand: What are the therapy and psychiatry session rates?

Psychology consultations are $134 for 25 minutes or $184 for 50 minutes. Initial psychiatry consultations are $299 for 45 minutes, with 15-minute follow-ups at $129.

Source
Koa Health: How is it priced?

Per employee or per member per month, quoted rather than published, with the rate depending on which steps of the care ladder are in scope.

Doctor on Demand: Can I use my insurance to reduce costs?

Yes, Doctor on Demand accepts 30+ major insurance plans including UnitedHealth, Humana, and Blue Cross variants. Insured visits may be $0 depending on your plan, or range from $0 to $296.64 for psychiatry depending on your coverage.

Source
Koa Health: Does it provide access to psychiatrists?

Clinical access is included in the higher tiers, and the PsychPlus acquisition adds psychiatry provider capacity in the United States. Confirm what your specific contract covers.

Share

Related pages

More on Doctor on Demand

More on Koa Health

Keep looking

Other head to heads