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Software · head to head

Aircall vs Cvent

Aircall logo

Aircall

Software

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Cvent logo

Cvent

Software

Event technology for every event

From
$10000/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Cvent high cost prohibitive for small organizations and nonprofits
  • They diverge on capability: Aircall covers Cloud phone, Cvent covers Event registration.

Where they differ

Only the attributes on which Aircall and Cvent actually diverge.

Attributes where Aircall and Cvent differ
AttributeAircallCvent
Starting price$30/month$10000/month
PlatformsWeb, Ios, Android, DesktopWeb, Mobile
Founded20141999

Identical on both: pricing model (Unknown), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • HubSpot

Only in Cvent

  • Event registration
  • Venue sourcing
  • Attendee management
  • Mobile event app
  • Event marketing
  • Marketo
  • Microsoft Dynamics
  • SAP

Both cover

  • Salesforce
  • Web support
  • Ios support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Cvent
  • Call routing, IVR and shared numbersnot Cvent
  • Logging calls against CRM records through integrationsnot Cvent
  • Power dialling outbound lists on the Professional tiernot Cvent
  • SMS and MMS alongside voicenot Cvent

Cvent

  • Event planningnot Aircall
  • Ticket salesnot Aircall
  • Attendee managementnot Aircall
  • Virtual eventsnot Aircall
  • Event marketingnot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Cvent

  • High cost prohibitive for small organizations and nonprofits
  • Complex modular pricing makes budgeting difficult

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Cvent

$10000/month

No published plan breakdown. See the Cvent review.

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Cvent if

  • You need event registration.
  • You work on Web, Mobile.
  • You also want venue sourcing.
Cvent review

Questions people ask

Is Aircall or Cvent better?
Neither clearly leads. Aircall starts at $30/month and Cvent at $10000/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Cvent?
Aircall starts at $30/month and Cvent at $10000/month.
Does Aircall or Cvent run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Cvent runs on Web, Mobile.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Cvent is typically brought in for.
What can Aircall do that Cvent cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Cvent covers Event registration, Venue sourcing, Attendee management, Mobile event app. Both handle Salesforce, Web support, Ios support, Android support.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Cvent: Does Cvent offer a free trial or demo?

Cvent does not list pricing on its website but offers customized demos and evaluations. No free trial is publicly available.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Cvent: What modules are available?

Core modules include Registration, Attendee Hub, OnArrival, event app, badge printing, and real-time reporting. Additional modules can be added based on event needs.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Cvent: Does it support virtual and hybrid events?

Yes. Cvent Event Management supports in-person, virtual, and hybrid events with integrated registration, attendee engagement, and reporting across all formats.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
Cvent: How much does it cost?

Cvent pricing starts at $10,000 per month and scales to $100,000+ for enterprise deployments, with costs based on selected modules and event volume. Exact pricing requires a sales consultation.

Source
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