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Software · head to head

Aircall vs Crowdstream

Aircall logo

Aircall

Software

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
C

Crowdstream

Software

Virtual event and audience engagement platform

From
On request
Rated
-
Full reviewWebsite

The short version

  • They diverge on capability: Aircall covers Cloud phone, Crowdstream covers Audience engagement.

Where they differ

Only the attributes on which Aircall and Crowdstream actually diverge.

Attributes where Aircall and Crowdstream differ
AttributeAircallCrowdstream
Starting price$30/monthOn request
Pricing modelUnknownsubscription
PlatformsWeb, Ios, Android, DesktopWeb, IOS, Android
Founded20142019

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Call recording
  • Integrations
  • Zendesk
  • Intercom

Only in Crowdstream

  • Audience engagement
  • Networking tools
  • Sponsor booths
  • Custom branding
  • Zapier
  • Slack
  • IOS support

Both cover

  • Analytics
  • Salesforce
  • HubSpot
  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Crowdstream
  • Call routing, IVR and shared numbersnot Crowdstream
  • Logging calls against CRM records through integrationsnot Crowdstream
  • Power dialling outbound lists on the Professional tiernot Crowdstream
  • SMS and MMS alongside voicenot Crowdstream

Crowdstream

  • Professional Worknot Aircall
  • Content Creationnot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Crowdstream

Nothing recorded yet. See the Crowdstream review.

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Crowdstream

On request
  • Starter$599/month
    • Up to 1000 attendees
    • Basic features
  • Growth$1499/month
    • Up to 5000 attendees
    • Advanced features
  • Enterprise$2999/month
    • Unlimited attendees
    • Custom support

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Crowdstream if

  • You need audience engagement.
  • You work on Web, IOS, Android.
  • You also want networking tools.
Crowdstream review

Questions people ask

Is Aircall or Crowdstream better?
Neither clearly leads. Aircall starts at $30/month and Crowdstream at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Crowdstream?
Aircall starts at $30/month and Crowdstream at On request.
Does Aircall or Crowdstream run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Crowdstream runs on Web, IOS, Android.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Crowdstream is typically brought in for.
What can Aircall do that Crowdstream cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Crowdstream covers Audience engagement, Networking tools, Sponsor booths, Custom branding. Both handle Analytics, Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
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Related pages

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