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Software · head to head

Aircall vs Zuddl

Aircall logo

Aircall

Software

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Zuddl logo

Zuddl

Software

Unified event marketing platform for virtual, hybrid, and in-person events

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Zuddl pricing starts at $10,000 per year and covers only two organizer seats
  • They diverge on capability: Aircall covers Cloud phone, Zuddl covers Virtual events.

Where they differ

Only the attributes on which Aircall and Zuddl actually diverge.

Attributes where Aircall and Zuddl differ
AttributeAircallZuddl
Starting price$30/monthOn request
Pricing modelUnknownsubscription
PlatformsWeb, Ios, Android, DesktopWeb, IOS, Android
Founded20142020

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • Zendesk

Only in Zuddl

  • Virtual events
  • Hybrid events
  • In-person check-in
  • Sponsor showcases
  • Engagement tools
  • Marketo
  • Zoom
  • IOS support

Both cover

  • Salesforce
  • HubSpot
  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Zuddl
  • Call routing, IVR and shared numbersnot Zuddl
  • Logging calls against CRM records through integrationsnot Zuddl
  • Power dialling outbound lists on the Professional tiernot Zuddl
  • SMS and MMS alongside voicenot Zuddl

Zuddl

  • Running webinars, field events and conferences from one platformnot Aircall
  • Enterprise demand generation event programmesnot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Zuddl

  • Pricing starts at $10,000 per year and covers only two organizer seats
  • A minimum of two organizer licences is required to open an account
  • Extra collaborator seats cost $170 per month billed annually on top of the platform fee
  • Portals, the mobile app, Event Hub, Event Series and AI content repurposing are priced as add-ons rather than included
  • The price also scales with total annual virtual attendee volume, and that attendee pricing is not published

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Zuddl

On request
  • Starter$599/month
    • Up to 500 attendees
    • Virtual events
    • Basic analytics
  • Growth$1299/month
    • Up to 2000 attendees
    • Hybrid events
    • Advanced features
  • Enterprise$2999/month
    • Unlimited attendees
    • Full customization
    • Dedicated support

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Zuddl if

  • You need virtual events.
  • You work on Web, IOS, Android.
  • You also want hybrid events.
Zuddl review

Questions people ask

Is Aircall or Zuddl better?
Neither clearly leads. Aircall starts at $30/month and Zuddl at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Zuddl?
Aircall starts at $30/month and Zuddl at On request.
Does Aircall or Zuddl run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Zuddl runs on Web, IOS, Android.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Zuddl is typically brought in for.
What can Aircall do that Zuddl cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Zuddl covers Virtual events, Hybrid events, In-person check-in, Sponsor showcases. Both handle Salesforce, HubSpot, Web support, Android support.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
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