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Software · head to head

Aircall vs Zoom Webinar

Aircall logo

Aircall

Software

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Zoom Webinar logo

Zoom Webinar

Software

Professional video conferencing and webinar hosting

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Zoom Webinar has a free tier, so it costs nothing to try first.
  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Zoom Webinar free tier capped at 40 minutes per meeting with up to 100 participants
  • They diverge on capability: Aircall covers Cloud phone, Zoom Webinar covers HD video conferencing.

Where they differ

Only the attributes on which Aircall and Zoom Webinar actually diverge.

Attributes where Aircall and Zoom Webinar differ
AttributeAircallZoom Webinar
Starting price$30/monthFree
Pricing modelUnknownfreemium
Free tierNoYes
PlatformsWeb, Ios, Android, DesktopDesktop, Mobile, Tablet
Founded20142011

Identical on both: user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • HubSpot

Only in Zoom Webinar

  • HD video conferencing
  • Screen sharing
  • Recording
  • Chat
  • Breakout rooms
  • Slack
  • Microsoft Teams
  • Google Workspace

Both cover

  • Salesforce
  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Zoom Webinar
  • Call routing, IVR and shared numbersnot Zoom Webinar
  • Logging calls against CRM records through integrationsnot Zoom Webinar
  • Power dialling outbound lists on the Professional tiernot Zoom Webinar
  • SMS and MMS alongside voicenot Zoom Webinar

Zoom Webinar

  • Large-scale webinars up to 1,000 participants on Enterprise tiernot Aircall
  • Professional organisations needing end-to-end encryption and customer-managed keysnot Aircall
  • Hybrid work environments with integrated PBX phone servicenot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Zoom Webinar

  • Free tier capped at 40 minutes per meeting with up to 100 participants
  • Free tier lacks cloud storage and advanced AI Companion features
  • Higher tiers require commitments to larger participant counts (Business: 300, Enterprise: 1000)

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Zoom Webinar

Free

No published plan breakdown. See the Zoom Webinar review.

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Zoom Webinar if

  • You need hd video conferencing.
  • You want to start without paying.
  • You work on Desktop, Mobile, Tablet.
  • You also want screen sharing.
Zoom Webinar review

Questions people ask

Is Aircall or Zoom Webinar better?
Neither clearly leads. Aircall starts at $30/month and Zoom Webinar at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Zoom Webinar?
Zoom Webinar has a free tier; the other does not. Paid plans start at $30/month for Aircall and Free for Zoom Webinar.
Does Aircall or Zoom Webinar run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Zoom Webinar runs on Desktop, Mobile, Tablet.
Can I use Zoom Webinar for free?
Yes. Zoom Webinar has a free tier, so you can try it without paying. Aircall starts at $30/month.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Zoom Webinar is typically brought in for.
What can Aircall do that Zoom Webinar cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Zoom Webinar covers HD video conferencing, Screen sharing, Recording, Chat. Both handle Salesforce, Web support, Android support.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
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Related pages

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