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Software · head to head

Aircall vs Zoom Webinars

Aircall logo

Aircall

Software

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Zoom Webinars logo

Zoom Webinars

Software

Dedicated webinar platform by Zoom for large-scale events

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Zoom Webinars webinars tier limited to standard platform features; advanced features like pre-recorded content and multi-session events require Webinars Plus or Events tier
  • They diverge on capability: Aircall covers Cloud phone, Zoom Webinars covers Attendee registration.

Where they differ

Only the attributes on which Aircall and Zoom Webinars actually diverge.

Attributes where Aircall and Zoom Webinars differ
AttributeAircallZoom Webinars
Starting price$30/monthOn request
Pricing modelUnknownsubscription
PlatformsWeb, Ios, Android, DesktopCloud-based SaaS
Founded20142011

Identical on both: free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Call recording
  • Integrations
  • Zendesk
  • Intercom

Only in Zoom Webinars

  • Attendee registration
  • HD video
  • Screen sharing
  • Polls and surveys
  • Q&A
  • Breakout rooms
  • Recording
  • Marketo

Both cover

  • Analytics
  • Salesforce
  • HubSpot
  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Zoom Webinars
  • Call routing, IVR and shared numbersnot Zoom Webinars
  • Logging calls against CRM records through integrationsnot Zoom Webinars
  • Power dialling outbound lists on the Professional tiernot Zoom Webinars
  • SMS and MMS alongside voicenot Zoom Webinars

Zoom Webinars

  • Large-scale broadcasts with 10,000+ attendeesnot Aircall
  • Multi-session virtual events and hybrid conferencesnot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Zoom Webinars

  • Webinars tier limited to standard platform features; advanced features like pre-recorded content and multi-session events require Webinars Plus or Events tier
  • All tiers support up to 100,000 attendees but 30-hour event limit applies across all packages

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Zoom Webinars

On request

No published plan breakdown. See the Zoom Webinars review.

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Zoom Webinars if

  • You need attendee registration.
  • You work on Cloud-based SaaS.
  • You also want hd video.
Zoom Webinars review

Questions people ask

Is Aircall or Zoom Webinars better?
Neither clearly leads. Aircall starts at $30/month and Zoom Webinars at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Zoom Webinars?
Aircall starts at $30/month and Zoom Webinars at On request.
Does Aircall or Zoom Webinars run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Zoom Webinars runs on Cloud-based SaaS.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Zoom Webinars is typically brought in for.
What can Aircall do that Zoom Webinars cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Zoom Webinars covers Attendee registration, HD video, Screen sharing, Polls and surveys. Both handle Analytics, Salesforce, HubSpot, Web support.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
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Related pages

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