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Telecommunications · head to head

Aircall vs Microsoft Teams Live Events

Aircall logo

Aircall

Telecommunications

Cloud phone system for modern business

From
$30/month
Rated
-
Full reviewWebsite
Microsoft Teams Live Events logo

Microsoft Teams Live Events

Webinar & Virtual Events

Enterprise live event and webinar platform by Microsoft

From
Free
Rated
-
Full reviewWebsite

The short version

  • Only Microsoft Teams Live Events has a free tier, so it costs nothing to try first.
  • Each has a real cost: Aircall a minimum of 3 users on the published plans, rising to 25 on the Custom tier; Microsoft Teams Live Events teams live events retired on June 30, 2026, and only events scheduled before that date remain supported through February 28, 2027
  • They diverge on capability: Aircall covers Cloud phone, Microsoft Teams Live Events covers Live Q&A.

Where they differ

Only the attributes on which Aircall and Microsoft Teams Live Events actually diverge.

Attributes where Aircall and Microsoft Teams Live Events differ
AttributeAircallMicrosoft Teams Live Events
Starting price$30/monthFree
Pricing modelUnknownsubscription
Free tierNoYes
PlatformsWeb, Ios, Android, DesktopWindows, Mac, IOS, Android, Web
CategoryTelecommunicationsWebinar & Virtual Events
Founded20141975

Identical on both: user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Aircall

  • Cloud phone
  • IVR
  • Call routing
  • Power dialer
  • Analytics
  • Call recording
  • Integrations
  • Salesforce

Only in Microsoft Teams Live Events

  • Live Q&A
  • Attendee engagement
  • RTMP support
  • Recording
  • Microsoft 365 integration
  • Microsoft 365
  • Azure
  • SharePoint

Both cover

  • Web support
  • Android support

What people use each for

The jobs each tool is most often brought in to do.

Aircall

  • Cloud phone system for sales and support teamsnot Microsoft Teams Live Events
  • Call routing, IVR and shared numbersnot Microsoft Teams Live Events
  • Logging calls against CRM records through integrationsnot Microsoft Teams Live Events
  • Power dialling outbound lists on the Professional tiernot Microsoft Teams Live Events
  • SMS and MMS alongside voicenot Microsoft Teams Live Events

Microsoft Teams Live Events

  • One to many broadcast of company town halls to large internal audiencesnot Aircall
  • Streaming an externally produced RTMP feed from a hardware encoder to Teams viewersnot Aircall

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Aircall

  • A minimum of 3 users on the published plans, rising to 25 on the Custom tier
  • Essentials is limited to 3 teams; unlimited teams need Professional
  • Salesforce CTI, the power dialer and advanced analytics all require Professional
  • SSO, API support and an SLA are Custom tier only
  • AI voice and messaging agents are separate add-ons billed per minute or per conversation on top of the seat price

Microsoft Teams Live Events

  • Teams live events retired on June 30, 2026, and only events scheduled before that date remain supported through February 28, 2027
  • Microsoft directs users to the separate unified Teams events experience instead
  • Organizers must use the Teams web client to schedule a live event; scheduling is not available in the desktop client
  • Users cannot schedule meetings or live events when offline or running with limited bandwidth
  • Keeping internal broadcast traffic off the corporate network requires an eCDN, either Microsoft's own or a certified partner such as Hive, Kollective or Ramp

Pricing, plan by plan

Aircall

$30/month

No published plan breakdown. See the Aircall review.

Microsoft Teams Live Events

Free
  • Microsoft Teams FreeFree
    • Up to 300 participants
    • Live events
  • Microsoft 365 Business Basic$6/month
    • Enhanced live events
    • 10000 attendees
  • Microsoft 365 Business Standard$12.5/month
    • Advanced features
    • Unlimited events

Which should you pick?

Choose Aircall if

  • You need cloud phone.
  • You work on Web, Ios, Android, Desktop.
  • You also want ivr.
Aircall review

Choose Microsoft Teams Live Events if

  • You need live q&a.
  • You want to start without paying.
  • You work on Windows, Mac, IOS, Android, Web.
  • You also want attendee engagement.
Microsoft Teams Live Events review

Questions people ask

Is Aircall or Microsoft Teams Live Events better?
Neither clearly leads. Aircall starts at $30/month and Microsoft Teams Live Events at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Aircall or Microsoft Teams Live Events?
Microsoft Teams Live Events has a free tier; the other does not. Paid plans start at $30/month for Aircall and Free for Microsoft Teams Live Events.
Does Aircall or Microsoft Teams Live Events run on more platforms?
Aircall runs on Web, Ios, Android, Desktop. Microsoft Teams Live Events runs on Windows, Mac, IOS, Android, Web.
Can I use Microsoft Teams Live Events for free?
Yes. Microsoft Teams Live Events has a free tier, so you can try it without paying. Aircall starts at $30/month.
What is Aircall best used for?
Aircall is most often used for cloud phone system for sales and support teams, call routing, ivr and shared numbers, logging calls against crm records through integrations, power dialling outbound lists on the professional tier. Of those, cloud phone system for sales and support teams and call routing, ivr and shared numbers are not what Microsoft Teams Live Events is typically brought in for.
What can Aircall do that Microsoft Teams Live Events cannot?
Aircall covers Cloud phone, IVR, Call routing, Power dialer. Microsoft Teams Live Events covers Live Q&A, Attendee engagement, RTMP support, Recording. Both handle Web support, Android support.

Answered from the vendors’ own pages

Aircall: What is the minimum cost to start with Aircall?

Aircall requires a 3-license minimum on annual billing, making the real entry price $90 per month ($30 per user times 3 users) for the Essentials plan, not the advertised $30 per user.

Source
Aircall: Does Aircall include AI call features in base plans?

No, AI Voice Agents and AI Assist Pro are separate add-ons billed on top of base plans. The Essentials and Professional plans include call recording and analytics but not AI features.

Source
Aircall: How many countries can I create phone numbers in?

Aircall supports creating local phone numbers in 100 or more countries, enabling businesses to appear local to customers regardless of location.

Source
Aircall: What is Aircall's uptime guarantee?

Aircall guarantees 99.95 percent uptime with seven global data centers and system redundancy on every level.

Source
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Related pages

More on Aircall

More on Microsoft Teams Live Events

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