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Security & Cybersecurity · head to head

CyberGhost VPN vs Freshservice

C

CyberGhost VPN

Security & Cybersecurity

A VPN you can trust to protect your online privacy

From
$2.19/month
Rated
-
Full reviewWebsite
Freshservice logo

Freshservice

Customer Support

Modern IT service management

From
$19/month
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CyberGhost VPN cyberGhost VPN's 7-day free trial automatically converts to a paid subscription unless canceled at least 24 hours before it ends; Freshservice change, problem and release management require the Pro plan at $99 per agent per month, so core ITIL processes sit two tiers up
  • They diverge on capability: CyberGhost VPN covers 9000+ servers, Freshservice covers Incident management.

Where they differ

Only the attributes on which CyberGhost VPN and Freshservice actually diverge.

Attributes where CyberGhost VPN and Freshservice differ
AttributeCyberGhost VPNFreshservice
Starting price$2.19/month$19/month
PlatformsWeb, Desktop, MobileWeb, Ios, Android
CategorySecurity & CybersecurityCustomer Support
Founded20112010

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CyberGhost VPN

  • 9000+ servers
  • Dedicated streaming servers
  • Gaming servers
  • NoSpy servers
  • Split tunneling
  • Kill Switch
  • Ad blocker
  • Anti-malware

Only in Freshservice

  • Incident management
  • Asset management
  • Change management
  • Knowledge base
  • Automation
  • Reporting
  • Slack
  • Microsoft Teams

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

CyberGhost VPN

  • Vpnnot Freshservice
  • Privacynot Freshservice
  • Streamingnot Freshservice

Freshservice

  • IT service management and internal help desk ticketingnot CyberGhost VPN
  • Asset management and change control for IT teamsnot CyberGhost VPN

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CyberGhost VPN

  • CyberGhost VPN's 7-day free trial automatically converts to a paid subscription unless canceled at least 24 hours before it ends

Freshservice

  • Change, problem and release management require the Pro plan at $99 per agent per month, so core ITIL processes sit two tiers up
  • Every plan includes only 100 ITAM asset units, with more sold separately regardless of tier
  • Orchestration transactions are metered monthly, from 1,000 on Starter to 20,000 on Enterprise, with extra packs at $250 per 1,000
  • The Freddy AI copilot is a $29 per agent per month add on on top of Pro or Enterprise
  • Sandbox and audit logs are Enterprise only, which carries no published price

Pricing, plan by plan

CyberGhost VPN

$2.19/month
  • 1 Month$12.99/month
    • 7 devices
    • 9000+ servers
    • Unlimited bandwidth
  • 2 Years + 2 Months$2.19/month
    • All features
    • Best value
    • 45-day guarantee
  • 6 Months$6.99/month
    • All features
    • 45-day guarantee

Freshservice

$19/month
  • Starter$19/month
    • Incident management
    • Knowledge base
    • Self-service portal
  • Growth$49/month
    • Asset management
    • Approval workflows
    • SLA management
  • Pro$95/month
    • Problem management
    • Change management
    • Release management
  • Enterprise$119/month
    • Freddy AI
    • Audit logs
    • Custom SSL

Which should you pick?

Choose CyberGhost VPN if

  • You need 9000+ servers.
  • You work on Web, Desktop, Mobile.
  • You also want dedicated streaming servers.
CyberGhost VPN review

Choose Freshservice if

  • You need incident management.
  • You work on Web, Ios, Android.
  • You also want asset management.
Freshservice review

Questions people ask

Is CyberGhost VPN or Freshservice better?
Neither clearly leads. CyberGhost VPN starts at $2.19/month and Freshservice at $19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CyberGhost VPN or Freshservice?
CyberGhost VPN starts at $2.19/month and Freshservice at $19/month.
Does CyberGhost VPN or Freshservice run on more platforms?
CyberGhost VPN runs on Web, Desktop, Mobile. Freshservice runs on Web, Ios, Android.
What is CyberGhost VPN best used for?
CyberGhost VPN is most often used for vpn, privacy, streaming. Of those, vpn and privacy are not what Freshservice is typically brought in for.
What can CyberGhost VPN do that Freshservice cannot?
CyberGhost VPN covers 9000+ servers, Dedicated streaming servers, Gaming servers, NoSpy servers. Freshservice covers Incident management, Asset management, Change management, Knowledge base. Both handle Web support.
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