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Customerly vs CyberGhost VPN

Customerly logo

Customerly

Software

Customer service suite with live chat and automation

From
Free
Rated
-
Full reviewWebsite
C

CyberGhost VPN

Software

A VPN you can trust to protect your online privacy

From
$2.19/month
Rated
-
Full reviewWebsite

The short version

  • Only Customerly has a free tier, so it costs nothing to try first.
  • Each has a real cost: Customerly usage-based pricing of 0.50 EUR per conversation can become expensive at scale; CyberGhost VPN cyberGhost VPN's 7-day free trial automatically converts to a paid subscription unless canceled at least 24 hours before it ends
  • They diverge on capability: Customerly covers Live chat, CyberGhost VPN covers 9000+ servers.

Where they differ

Only the attributes on which Customerly and CyberGhost VPN actually diverge.

Attributes where Customerly and CyberGhost VPN differ
AttributeCustomerlyCyberGhost VPN
Starting priceFree$2.19/month
Free tierYesNo
PlatformsWeb, Ios, AndroidWeb, Desktop, Mobile
Founded20152011

Identical on both: pricing model (subscription), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Customerly

  • Live chat
  • Email marketing
  • Customer surveys
  • Help center
  • Automation
  • Video chat
  • Slack
  • WordPress

Only in CyberGhost VPN

  • 9000+ servers
  • Dedicated streaming servers
  • Gaming servers
  • NoSpy servers
  • Split tunneling
  • Kill Switch
  • Ad blocker
  • Anti-malware

Both cover

  • Web support

What people use each for

The jobs each tool is most often brought in to do.

Customerly

  • Customer supportnot CyberGhost VPN
  • Lead generationnot CyberGhost VPN
  • Email marketingnot CyberGhost VPN
  • Customer feedbacknot CyberGhost VPN

CyberGhost VPN

  • Vpnnot Customerly
  • Privacynot Customerly
  • Streamingnot Customerly

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Customerly

  • Usage-based pricing of 0.50 EUR per conversation can become expensive at scale
  • Limited to 11-50 employees according to company size metrics

CyberGhost VPN

  • CyberGhost VPN's 7-day free trial automatically converts to a paid subscription unless canceled at least 24 hours before it ends

Pricing, plan by plan

Customerly

Free
  • FreeFree
    • 2 teammates
    • Live chat
    • Basic surveys
  • Essential$9/month
    • Unlimited chat
    • Help center
    • Automation
  • Startup$29/month
    • Video chat
    • Funnels
    • Priority support
  • Pro$79/month
    • White label
    • Advanced analytics
    • API access

CyberGhost VPN

$2.19/month
  • 1 Month$12.99/month
    • 7 devices
    • 9000+ servers
    • Unlimited bandwidth
  • 2 Years + 2 Months$2.19/month
    • All features
    • Best value
    • 45-day guarantee
  • 6 Months$6.99/month
    • All features
    • 45-day guarantee

Which should you pick?

Choose Customerly if

  • You need live chat.
  • You want to start without paying.
  • You work on Web, Ios, Android.
  • You also want email marketing.
Customerly review

Choose CyberGhost VPN if

  • You need 9000+ servers.
  • You work on Web, Desktop, Mobile.
  • You also want dedicated streaming servers.
CyberGhost VPN review

Questions people ask

Is Customerly or CyberGhost VPN better?
Neither clearly leads. Customerly starts at Free and CyberGhost VPN at $2.19/month, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Customerly or CyberGhost VPN?
Customerly has a free tier; the other does not. Paid plans start at Free for Customerly and $2.19/month for CyberGhost VPN.
Does Customerly or CyberGhost VPN run on more platforms?
Customerly runs on Web, Ios, Android. CyberGhost VPN runs on Web, Desktop, Mobile.
Can I use Customerly for free?
Yes. Customerly has a free tier, so you can try it without paying. CyberGhost VPN starts at $2.19/month.
What is Customerly best used for?
Customerly is most often used for customer support, lead generation, email marketing, customer feedback. Of those, customer support and lead generation are not what CyberGhost VPN is typically brought in for.
What can Customerly do that CyberGhost VPN cannot?
Customerly covers Live chat, Email marketing, Customer surveys, Help center. CyberGhost VPN covers 9000+ servers, Dedicated streaming servers, Gaming servers, NoSpy servers. Both handle Web support.

Answered from the vendors’ own pages

Customerly: Where is Customerly's data stored?

All data is stored exclusively in the EU, providing GDPR compliance and data residency in European servers.

Source
Customerly: What messaging channels does Customerly support?

Customerly integrates live chat, email, WhatsApp, Facebook Messenger, Instagram DMs, and mobile apps into a single unified inbox for managing customer conversations.

Source
Customerly: How much of customer support can Customerly automate?

Customerly's AI assistant (Aura) handles up to 60 percent of customer conversations automatically, with the platform designed to handle 71 percent of support volume through automation.

Source
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