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Software · head to head

Culture Amp vs Front

Culture Amp logo

Culture Amp

Software

Build a better workplace with employee experience data

From
On request
Rated
-
Full reviewWebsite
Front logo

Front

Software

Where teams collaborate on customer communication

From
$25/month per seat
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: Culture Amp no price is published, and cost depends on employee count, product chosen and service tier; Front starter tier limited to single-channel support; omnichannel support requires Professional tier
  • They diverge on capability: Culture Amp covers Employee engagement surveys, Front covers Shared inbox.

Where they differ

Only the attributes on which Culture Amp and Front actually diverge.

Attributes where Culture Amp and Front differ
AttributeCulture AmpFront
Starting priceOn request$25/month per seat
PlatformsWeb, Ios, Android, ApiCloud-based SaaS
Founded20092013

Identical on both: pricing model (subscription), free tier (No), user rating (Not yet rated), category (Unknown).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in Culture Amp

  • Employee engagement surveys
  • Pulse surveys
  • Performance management
  • Goal tracking
  • 360-degree feedback
  • Analytics & insights
  • Action planning
  • Manager effectiveness

Only in Front

  • Shared inbox
  • Email collaboration
  • Omnichannel messaging
  • Analytics
  • Workflows
  • Integrations
  • Salesforce
  • HubSpot

Both cover

  • Slack
  • GDPR

What people use each for

The jobs each tool is most often brought in to do.

Culture Amp

  • Employee engagement surveys and analysisnot Front
  • Performance reviews and development planning across an organisationnot Front

Front

  • Multi-team customer support across email, chat, SMS channelsnot Culture Amp
  • Enterprises using AI to resolve complex multi-step customer requestsnot Culture Amp

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

Culture Amp

  • No price is published, and cost depends on employee count, product chosen and service tier
  • All products are billed annually
  • Support level is banded by organisation size, with additional support starting at 200 employees and enterprise treatment at 1,000, so smaller customers get less for the same product

Front

  • Starter tier limited to single-channel support; omnichannel support requires Professional tier
  • AI Copilot, Smart QA, and Smart CSAT are included only in Enterprise tier ($105/seat/month); available as add-ons at higher cost in lower tiers
  • Starter tier limited to 10 automation rules; Professional tier allows 20; unlimited rules only in Enterprise
  • Advanced analytics excluded from Starter tier

Pricing, plan by plan

Culture Amp

On request
  • Engage$undefined/month
    • Engagement surveys
    • Pulse surveys
    • Action planning
  • Perform$undefined/month
    • Goal tracking
    • Performance reviews
    • 1-on-1 meetings
  • Develop$undefined/month
    • Skills development
    • Career paths
    • Learning integrations

Front

$25/month per seat

No published plan breakdown. See the Front review.

Which should you pick?

Choose Culture Amp if

  • You need employee engagement surveys.
  • You work on Web, Ios, Android, Api.
  • You also want pulse surveys.
Culture Amp review

Choose Front if

  • You need shared inbox.
  • You work on Cloud-based SaaS.
  • You also want email collaboration.
Front review

Questions people ask

Is Culture Amp or Front better?
Neither clearly leads. Culture Amp starts at On request and Front at $25/month per seat, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, Culture Amp or Front?
Culture Amp starts at On request and Front at $25/month per seat.
Does Culture Amp or Front run on more platforms?
Culture Amp runs on Web, Ios, Android, Api. Front runs on Cloud-based SaaS.
What is Culture Amp best used for?
Culture Amp is most often used for employee engagement surveys and analysis, performance reviews and development planning across an organisation. Of those, employee engagement surveys and analysis and performance reviews and development planning across an organisation are not what Front is typically brought in for.
What can Culture Amp do that Front cannot?
Culture Amp covers Employee engagement surveys, Pulse surveys, Performance management, Goal tracking. Front covers Shared inbox, Email collaboration, Omnichannel messaging, Analytics. Both handle Slack, GDPR.
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Related pages

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