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Descartes MacroPoint

Freight visibility network that tracks loads across carriers using ELD, telematics and driver mobile data

As of 1 September 2026, Descartes MacroPoint's pricing is not published; the vendor quotes on request. Its value is the carrier network, not the software: MacroPoint has already onboarded a very large share of North American truckload carriers, so tracking coverage starts high on day one instead of after a year of carrier chasing. Softwr lists it under Logistics. Descartes MacroPoint is made by The Descartes Systems Group Inc., available on Web, iOS, Android.

Overview

What Descartes MacroPoint does

Descartes MacroPoint provides real-time freight visibility for shippers, brokers and third-party logistics providers. It obtains location from carrier ELD and telematics providers, from carrier TMS integrations, and from driver mobile phones where no telematics exist, then normalises it into tracked shipments with estimated arrival times, dwell monitoring and exception alerts. It also covers ocean, rail, parcel and less-than-truckload, and links into Descartes wider logistics network for capacity matching and document workflow. The fact that decides purchases here is network coverage, and it is not a software feature. Visibility platforms all read the same telematics feeds; what differs is how many carriers have already granted consent. MacroPoints North American truckload coverage is its main asset, and it means a broker gets usable tracking percentages immediately rather than spending months persuading carriers to connect. Descartes acquired MacroPoint in 2017 and has kept it as a named product within a much larger logistics software group, which is a stability argument and also means visibility competes for investment with dozens of other Descartes products. Who buys it: freight brokers and 3PLs first, shippers second, particularly those whose customers demand tracking as a condition of the contract. The trade-off is pricing opacity and mode bias. It is priced by load volume and mode with rates that fall sharply with scale, so a small broker pays materially more per load than a large one, and international ocean and air visibility is less mature than domestic truckload.

What people use it for

  • A freight broker whose largest customer has made tracking compliance a contract condition
  • A shipper wanting one tracking view across dozens of carriers rather than a portal per carrier
  • A 3PL measuring carrier performance on dwell and on-time arrival with data the carrier cannot dispute
  • An operation replacing check calls, where the labour saving alone justifies the per-load fee

The honest half

Where it falls short

Concrete and checkable, so you can decide whether any of them matter to you. This is the half of a review a vendor will not write about Descartes MacroPoint.

  • Pricing is per tracked load and unpublished, and rates fall steeply with volume, so a small broker pays a much higher unit price than a large one for identical service and has little negotiating leverage.
  • Tracking depends on carrier consent, so coverage on any given lane is a percentage rather than a guarantee, and the carriers most likely to be untracked are the small ones causing the exceptions you care about.
  • Driver mobile tracking as the fallback depends on drivers accepting location sharing, and refusal rates mean visibility gaps that appear as service failures to your customer.
  • Ocean and air visibility is materially less mature than domestic North American truckload, so a global shipper ends up running a second platform for international freight.
  • MacroPoint is one product inside a large acquisitive software group, so roadmap attention and support responsiveness are set by Descartes portfolio priorities rather than by visibility customers.

Cross-shopped

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Each pairing was judged by two reviewers asking whether a buyer would genuinely weigh the two against each other. The ones that failed were deleted rather than published.

Pricing

What Descartes MacroPoint costs

Taken from the vendor's own pricing page. Prices move, so check before you buy.

Descartes MacroPoint

On request

  • Priced per tracked load with rates varying by mode and volume
  • Per-load rates fall substantially at high volume, so small shippers pay more per load
  • Annual subscription with minimum commitments
  • Integration and onboarding quoted separately

Capabilities

Features

  • Carrier network

    Pre-existing consent relationships with a large share of North American truckload carriers

  • Multi-source tracking

    ELD, telematics, carrier TMS, and driver mobile app as fallback

  • Predictive ETA

    Arrival estimates updated against traffic, hours of service and dwell patterns

  • Exception alerts

    Configurable notifications for late departure, off-route, dwell and temperature

  • Multimodal

    Truckload, LTL, parcel, rail and ocean container tracking

  • Capacity matching

    Links tracked capacity to available loads across the Descartes network

  • API and TMS integration

    Connectors into major transport management systems

  • Customer portals

    Shareable tracking views for end customers without granting system access

Answered, with sources

Questions people ask

Each answer names the page it came from, so you can check it rather than take our word for it.

How is MacroPoint priced?

Per tracked load, varying by mode and volume, quoted per customer. Nothing is published as a list price.

What happens when a carrier has no telematics?

A driver mobile app is used as a fallback, which depends on the driver agreeing to share location.

Is it only North American trucking?

No, it covers ocean, rail, LTL and parcel too, but truckload in North America is where coverage is strongest.

Who owns it?

Descartes Systems Group, which acquired MacroPoint in 2017 and retains it as a named product.

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Softwr does not host reviews and shows no star rating for Descartes MacroPoint, because a rating we did not collect is not ours to publish. What is here is the pricing and platform detail from the vendor’s own pages, limitations we could state concretely, and alternatives a reviewer confirmed people weigh against it. Tell us if any of it is wrong.

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