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Nonprofits · head to head

CommCare vs Tendenci

CommCare logo

CommCare

Nonprofits

Offline-first case management and mobile data collection for frontline health and development programmes

From
$100/month
Rated
-
Tendenci logo

Tendenci

Nonprofits

Open-source association management system for nonprofits

From
Free
Rated
-

The short version

  • Only Tendenci has a free tier, so it costs nothing to try first.
  • Each has a real cost: CommCare pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.; Tendenci self-hosting is a real operational commitment, and organisations without technical capacity should not treat the free licence as a free system
  • They diverge on capability: CommCare covers Case management, Tendenci covers Open-source licence.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CommCare and Tendenci actually diverge.

Attributes where CommCare and Tendenci differ
AttributeCommCareTendenci
Starting price$100/monthFree
Pricing modelPer month by mobile user countOpen source, with paid hosting available
Free tierNoYes
PlatformsAndroid, WebWeb, Linux, Self-hosted, Cloud

Identical on both: user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CommCare

  • Case management
  • Offline-first mobile app
  • App builder
  • Multi-language support
  • Two-way SMS
  • Report builder
  • API access
  • BI integration

Only in Tendenci

  • Open-source licence
  • Membership management
  • Events and registration
  • Donations
  • Content-managed website
  • Email

What people use each for

The jobs each tool is most often brought in to do.

CommCare

  • A community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot representnot Tendenci
  • A ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasonsnot Tendenci
  • An NGO running the same intervention in four countries that needs one application, several languages and consolidated reportingnot Tendenci
  • A research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirementnot Tendenci

Tendenci

  • Nonprofits whose boards require member and donor data to stay under their own controlnot CommCare
  • Organisations with data residency obligations a hosted platform cannot satisfynot CommCare
  • Groups with technical capacity wanting to avoid per-member subscription costs at scalenot CommCare
  • Associations needing to customise workflows beyond what a proprietary platform allowsnot CommCare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CommCare

  • Pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.
  • The subscription is the small number; application design, device procurement, worker training and supervision dominate the real cost, and grant budgets that fund only the licence stall at deployment.
  • Grant funding cycles and subscription renewals rarely align, so programmes routinely face a year-four cliff where the software is embedded in a workflow and the money that paid for it has ended.
  • It is Android-only on the device side, which is usually right for the target markets but blocks iOS-issued staff and makes the platform a poor fit for programmes in higher-income settings.
  • The open source option is real but effectively theoretical: self-hosting CommCare HQ requires substantial engineering, so the licence being free does not translate into an escape from the subscription.

Tendenci

  • Self-hosting is a real operational commitment, and organisations without technical capacity should not treat the free licence as a free system
  • The community is small compared with mainstream open-source projects, so answers are harder to find and contributors are few
  • The interface is dated against the commercial association platforms and this is the most common user complaint
  • Fewer integrations than commercial competitors, and building them is a development task rather than a configuration one
  • Feature depth in events and continuing education is behind the specialist commercial systems

Pricing, plan by plan

CommCare

$100/month
  • Standard$100/month
    • 50 mobile users included
    • $2 per additional mobile user per month
    • Unlimited free web users
  • Pro$500/month
    • 250 mobile users included
    • Case sharing and child cases
    • Web report builder
  • Advanced$1000/month
    • 500 mobile users included
    • Power BI and Tableau integration
    • Web applications
  • Enterprise$4000/month
    • Custom mobile user count
    • Single sign-on
    • Named account management

Tendenci

Free
  • Self-hostedFree
    • Full source code
    • No per-member licence
    • Community support
  • Managed hosting$undefined/month
    • Hosted and maintained
    • Updates applied
    • Support included

Which should you pick?

Choose CommCare if

  • You need case management.
  • You work on Android, Web.
  • You also want offline-first mobile app.

Choose Tendenci if

  • You need open-source licence.
  • You want to start without paying.
  • You work on Web, Linux, Self-hosted, Cloud.
  • You also want membership management.

Questions people ask

Is CommCare or Tendenci better?
Neither clearly leads. CommCare starts at $100/month and Tendenci at Free, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CommCare or Tendenci?
Tendenci has a free tier; the other does not. Paid plans start at $100/month for CommCare and Free for Tendenci.
Does CommCare or Tendenci run on more platforms?
CommCare runs on Android, Web. Tendenci runs on Web, Linux, Self-hosted, Cloud.
Can I use Tendenci for free?
Yes. Tendenci has a free tier, so you can try it without paying. CommCare starts at $100/month.
What is CommCare best used for?
CommCare is most often used for a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent, a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons, an ngo running the same intervention in four countries that needs one application, several languages and consolidated reporting, a research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirement. Of those, a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent and a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons are not what Tendenci is typically brought in for.
What can CommCare do that Tendenci cannot?
CommCare covers Case management, Offline-first mobile app, App builder, Multi-language support. Tendenci covers Open-source licence, Membership management, Events and registration, Donations.

Answered from the vendors’ own pages

CommCare: How much does CommCare cost?

Standard is $100 a month for 50 mobile users, Pro $500 for 250, Advanced $1,000 for 500 and Enterprise from $4,000. Extra mobile users are $2 each per month; web users are unlimited and free.

Tendenci: Is Tendenci really free?

The software is, under an open-source licence with no per-member fee. Running it is not: hosting, updates, backups and security are the organisation responsibility unless managed hosting is purchased.

CommCare: Is CommCare open source?

Yes, CommCare HQ is open source, but self-hosting requires serious engineering capacity. Nearly all users take the hosted service.

Tendenci: Who should choose it?

Organisations with a genuine requirement to control their own data, and the technical capacity to act on it. Choosing it purely to avoid subscription cost usually ends badly.

CommCare: Where is our data stored?

You choose United States, European Union or India hosting, which is what makes it acceptable to ministries with data residency rules.

Tendenci: Can I move my data out?

Yes, entirely. That is the point. Data lives in a PostgreSQL database you control, and there is no vendor holding it.

CommCare: Who funds CommCare?

Dimagi is a for-profit B Corporation funded by customer subscriptions and services. Individual deployments are usually funded by donors such as USAID successors, the Gates Foundation or national health budgets.

Tendenci: How does it compare to Wild Apricot?

Wild Apricot is easier, better supported and better looking. Tendenci is the answer when data ownership is a requirement rather than a preference.

CommCare: Does it do case management or just forms?

Case management. Workers hold a caseload of individuals or households and see history and due actions, which is the main reason to choose it over a form tool.

Tendenci: Is it actively maintained?

It is developed openly on GitHub with a small team and community. Check recent commit activity before committing, as with any small open-source project.

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