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Nonprofits · head to head

CommCare vs Submittable

CommCare logo

CommCare

Nonprofits

Offline-first case management and mobile data collection for frontline health and development programmes

From
$100/month
Rated
-
Full reviewWebsite
Submittable logo

Submittable

Nonprofits

Application, review and grant management for funders running open calls at volume

From
On request
Rated
-
Full reviewWebsite

The short version

  • Each has a real cost: CommCare pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.; Submittable pricing is not published and tier jumps are steep, so an organisation that grows past a submission or form limit can face a renewal quote well above the previous year with limited negotiating room mid-programme.
  • They diverge on capability: CommCare covers Case management, Submittable covers Configurable application forms.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which CommCare and Submittable actually diverge.

Attributes where CommCare and Submittable differ
AttributeCommCareSubmittable
Starting price$100/monthOn request
Pricing modelPer month by mobile user countquote
PlatformsAndroid, WebWeb

Identical on both: free tier (No), user rating (Not yet rated), category (Nonprofits).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in CommCare

  • Case management
  • Offline-first mobile app
  • App builder
  • Multi-language support
  • Two-way SMS
  • Report builder
  • API access
  • BI integration

Only in Submittable

  • Configurable application forms
  • Blind and multi-stage review
  • Reviewer management
  • Grant payments
  • Impact reporting
  • Applicant messaging
  • API and integrations

What people use each for

The jobs each tool is most often brought in to do.

CommCare

  • A community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot representnot Submittable
  • A ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasonsnot Submittable
  • An NGO running the same intervention in four countries that needs one application, several languages and consolidated reportingnot Submittable
  • A research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirementnot Submittable

Submittable

  • A foundation running an open grant round where a volunteer panel must score hundreds of applications without seeing applicant identitiesnot CommCare
  • A corporate giving team collecting employee-nominated grant requests and needing an audit trail for financenot CommCare
  • An arts council managing fellowship and residency applications with multi-stage juriesnot CommCare
  • A city agency distributing relief funds and required to show equitable review and decision recordsnot CommCare

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

CommCare

  • Pricing is by included mobile user bands with a hard step between them, so a programme at 260 mobile users pays the Pro band plus per-user overage or jumps to Advanced, and neither option matches its actual size.
  • The subscription is the small number; application design, device procurement, worker training and supervision dominate the real cost, and grant budgets that fund only the licence stall at deployment.
  • Grant funding cycles and subscription renewals rarely align, so programmes routinely face a year-four cliff where the software is embedded in a workflow and the money that paid for it has ended.
  • It is Android-only on the device side, which is usually right for the target markets but blocks iOS-issued staff and makes the platform a poor fit for programmes in higher-income settings.
  • The open source option is real but effectively theoretical: self-hosting CommCare HQ requires substantial engineering, so the licence being free does not translate into an escape from the subscription.

Submittable

  • Pricing is not published and tier jumps are steep, so an organisation that grows past a submission or form limit can face a renewal quote well above the previous year with limited negotiating room mid-programme.
  • It is built around the application funnel rather than the funder's relationship with grantees, so long-term relationship management, pledge tracking and multi-year commitments are weaker than in a purpose-built grants CRM.
  • Applicant-facing forms are constrained by the platform's templates, and organisations wanting a fully branded application experience on their own domain will find the customisation shallow.
  • Reporting is serviceable for programme counts but limited for board-level financial reporting, so many finance teams still export to spreadsheets to reconcile awards against the general ledger.
  • Payment disbursement capability varies by tier and region, and organisations funding recipients outside the United States often still pay grants through their bank rather than through the platform.

Pricing, plan by plan

CommCare

$100/month
  • Standard$100/month
    • 50 mobile users included
    • $2 per additional mobile user per month
    • Unlimited free web users
  • Pro$500/month
    • 250 mobile users included
    • Case sharing and child cases
    • Web report builder
  • Advanced$1000/month
    • 500 mobile users included
    • Power BI and Tableau integration
    • Web applications
  • Enterprise$4000/month
    • Custom mobile user count
    • Single sign-on
    • Named account management

Submittable

On request
  • Submittable$undefined/year
    • Application forms and applicant portal
    • Reviewer workflow and scoring rubrics
    • Grant award and reporting modules on higher tiers

Which should you pick?

Choose CommCare if

  • You need case management.
  • You work on Android, Web.
  • You also want offline-first mobile app.
CommCare review

Choose Submittable if

  • You need configurable application forms.
  • You also want blind and multi-stage review.
Submittable review

Questions people ask

Is CommCare or Submittable better?
Neither clearly leads. CommCare starts at $100/month and Submittable at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, CommCare or Submittable?
CommCare starts at $100/month and Submittable at On request.
Does CommCare or Submittable run on more platforms?
CommCare runs on Android, Web. Submittable runs on Web.
What is CommCare best used for?
CommCare is most often used for a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent, a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons, an ngo running the same intervention in four countries that needs one application, several languages and consolidated reporting, a research team collecting longitudinal data on the same participants over years, where linking visits to a case rather than a submission is the whole requirement. Of those, a community health worker programme where each worker must see their own assigned households, what is overdue and what happened last visit, which a survey tool cannot represent and a ministry of health digitising a national frontline protocol and requiring in-region data hosting for legal reasons are not what Submittable is typically brought in for.
What can CommCare do that Submittable cannot?
CommCare covers Case management, Offline-first mobile app, App builder, Multi-language support. Submittable covers Configurable application forms, Blind and multi-stage review, Reviewer management, Grant payments.

Answered from the vendors’ own pages

CommCare: How much does CommCare cost?

Standard is $100 a month for 50 mobile users, Pro $500 for 250, Advanced $1,000 for 500 and Enterprise from $4,000. Extra mobile users are $2 each per month; web users are unlimited and free.

Submittable: What does Submittable actually cost?

It is not published. Reported entry points are in the low thousands of dollars a year, with price driven by submission volume, number of forms and seats. Get the tier limits written into the contract before signing.

CommCare: Is CommCare open source?

Yes, CommCare HQ is open source, but self-hosting requires serious engineering capacity. Nearly all users take the hosted service.

Submittable: Is it a grants management system or a submission manager?

Both, depending on tier. The review side is its strength. Award tracking, payments and grantee reporting sit on higher tiers and are less deep than a dedicated grants CRM.

CommCare: Where is our data stored?

You choose United States, European Union or India hosting, which is what makes it acceptable to ministries with data residency rules.

Submittable: Can reviewers work anonymously?

Yes. Blind review, staged rounds and conflict of interest flagging are core features rather than paid extras.

CommCare: Who funds CommCare?

Dimagi is a for-profit B Corporation funded by customer subscriptions and services. Individual deployments are usually funded by donors such as USAID successors, the Gates Foundation or national health budgets.

Submittable: Is there a nonprofit discount?

Nonprofit pricing exists but is applied inside the quote rather than published as a percentage, so compare quotes rather than assuming a standard rate.

CommCare: Does it do case management or just forms?

Case management. Workers hold a caseload of individuals or households and see history and due actions, which is the main reason to choose it over a form tool.

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