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Real Estate · head to head

LoopNet vs TenantCloud

LoopNet logo

LoopNet

Real Estate

Commercial property listing marketplace owned by CoStar, where searching is free and the paid product is advertising exposure for brokers

From
Free
Rated
-
Full reviewWebsite
TenantCloud logo

TenantCloud

Real Estate

Low-cost property management aimed at self-managing landlords rather than third-party managers

From
On request
Rated
-
Full reviewWebsite

The short version

  • Only LoopNet has a free tier, so it costs nothing to try first.
  • Each has a real cost: LoopNet loopNet is owned by CoStar, the dominant CRE data provider, so paying for LoopNet placement indirectly reinforces a single company dominant position across both listings and data in commercial real estate.; TenantCloud the accounting is categorised income and expense rather than a double entry general ledger, so it will not support trust accounting or the owner statements a licensed third-party manager has to produce.
  • They diverge on capability: LoopNet covers Free listing search, TenantCloud covers Unit-banded plans.
  • Prices and features above were last checked on 1 September 2026.

Where they differ

Only the attributes on which LoopNet and TenantCloud actually diverge.

Attributes where LoopNet and TenantCloud differ
AttributeLoopNetTenantCloud
Starting priceFreeOn request
Pricing modelFree to search; paid tiers for listing advertisersPer month by unit count
Free tierYesNo

Identical on both: platforms (Web, iOS, Android), user rating (Not yet rated), category (Real Estate).

What each one covers

Drawn from each product's published feature list. An absence here means we hold no record of it - not that the product lacks it.

Only in LoopNet

  • Free listing search
  • Tiered ad packages
  • CoStar network exposure
  • Syndication
  • Lead and view analytics
  • Saved search alerts

Only in TenantCloud

  • Unit-banded plans
  • Rent collection
  • Listing syndication
  • Tenant screening
  • Maintenance requests
  • Income and expense tracking
  • Lease documents and e-signature

What people use each for

The jobs each tool is most often brought in to do.

LoopNet

  • A broker wanting one listing to reach both general public searchers and CoStar professional subscriber base without a second paymentnot TenantCloud
  • A property owner marketing a for-sale or for-lease asset who wants syndication across 150+ partner sites from a single listingnot TenantCloud
  • A tenant or investor searching for available commercial space for free without needing a paid accountnot TenantCloud
  • A brokerage comparing LoopNet advertising spend against its overall CoStar data subscription, since both are owned by the same companynot TenantCloud

TenantCloud

  • A landlord with six to thirty units who wants rent by ACH, receipts and a tax-ready expense record without paying management-suite pricesnot LoopNet
  • Someone inheriting a small portfolio who needs leases, applications and screening in one place from a standing startnot LoopNet
  • A part-time landlord who wants tenants to submit maintenance requests through an application rather than by text messagenot LoopNet
  • Testing whether online rent collection improves on-time payment before committing to a full property management platformnot LoopNet

Where each one falls short

Documented limitations, not opinions. Every one is a constraint you would hit in normal use.

LoopNet

  • LoopNet is owned by CoStar, the dominant CRE data provider, so paying for LoopNet placement indirectly reinforces a single company dominant position across both listings and data in commercial real estate.
  • Paid tiers scale from Silver at roughly $131 a month upward, and Gold and Platinum pricing is not published, making budget comparison against competitors like CREXi harder to do cleanly.
  • Because listing quality and exposure correlate with ad spend tier, owners and brokers who cannot justify higher tiers get less visibility even for genuinely strong properties.
  • As a marketplace dependent on the CoStar data ecosystem, any pricing, policy or antitrust exposure affecting CoStar Group (including the June 2026 price-fixing lawsuit naming major brokerages) has knock-on relevance for LoopNet advertisers.
  • Free searchers and casual browsers create high traffic volume that is not itself the paying customer, so lead quality for advertisers varies and includes non-serious enquiries.

TenantCloud

  • The accounting is categorised income and expense rather than a double entry general ledger, so it will not support trust accounting or the owner statements a licensed third-party manager has to produce.
  • Plans are banded by unit count, which means crossing a band boundary by a single unit steps the monthly bill up rather than nudging it, and the bands are where most of the vendor pricing power sits.
  • A large share of the vendor economics comes from screening fees, insurance commissions and payment processing rather than the subscription, so the true annual cost depends on volume you cannot see when you sign up.
  • Owner reporting is thin because the product assumes the landlord is the owner, which makes it unsuitable the moment you start managing property for someone else.
  • Support and product depth trail Buildium and AppFolio noticeably, and the escape route when you outgrow it is a migration to a different vendor rather than an upgrade path within this one.

Pricing, plan by plan

LoopNet

Free
  • Search (public)Free
    • Free browsing of listings, no account required for basic search
  • Silver listing plan$undefined/month
    • Entry paid advertising tier for brokers and owners
  • Gold / Platinum$undefined/month
    • Higher-visibility placement and expanded marketing tools, quote for exact pricing

TenantCloud

On request
  • Starter$undefined/month
    • Banded by unit count
    • Rent collection and online applications
    • Maintenance requests
  • Growth$undefined/month
    • Higher unit band
    • Listing syndication
    • Custom lease templates
  • Pro$undefined/month
    • Highest published unit band
    • Team access
    • Advanced reporting
  • Business$undefined/year
    • Quoted above the published bands
    • Multiple portfolios
    • Onboarding assistance

Which should you pick?

Choose LoopNet if

  • You need free listing search.
  • You want to start without paying.
  • You work on Web, iOS, Android.
  • You also want tiered ad packages.
LoopNet review

Choose TenantCloud if

  • You need unit-banded plans.
  • You work on Web, iOS, Android.
  • You also want rent collection.
TenantCloud review

Questions people ask

Is LoopNet or TenantCloud better?
Neither clearly leads. LoopNet starts at Free and TenantCloud at On request, and user ratings are close enough to be indistinguishable. Choose on capability and platform support.
Which is cheaper, LoopNet or TenantCloud?
LoopNet has a free tier; the other does not. Paid plans start at Free for LoopNet and On request for TenantCloud.
Does LoopNet or TenantCloud run on more platforms?
Both run on Web, iOS, Android, so platform support will not decide this one for you.
Can I use LoopNet for free?
Yes. LoopNet has a free tier, so you can try it without paying. TenantCloud starts at On request.
What is LoopNet best used for?
LoopNet is most often used for a broker wanting one listing to reach both general public searchers and costar professional subscriber base without a second payment, a property owner marketing a for-sale or for-lease asset who wants syndication across 150+ partner sites from a single listing, a tenant or investor searching for available commercial space for free without needing a paid account, a brokerage comparing loopnet advertising spend against its overall costar data subscription, since both are owned by the same company. Of those, a broker wanting one listing to reach both general public searchers and costar professional subscriber base without a second payment and a property owner marketing a for-sale or for-lease asset who wants syndication across 150+ partner sites from a single listing are not what TenantCloud is typically brought in for.
What can LoopNet do that TenantCloud cannot?
LoopNet covers Free listing search, Tiered ad packages, CoStar network exposure, Syndication. TenantCloud covers Unit-banded plans, Rent collection, Listing syndication, Tenant screening.

Answered from the vendors’ own pages

LoopNet: Is LoopNet free to use?

Searching and browsing listings is free. Payment is required only if you are the one advertising a property for sale or lease.

TenantCloud: Can I use it to manage property for other owners?

Not properly. There is no trust accounting and owner statements are limited, so a licensed manager holding client money should look at Buildium or Rent Manager.

LoopNet: Who owns LoopNet?

CoStar Group, which acquired it in 2012 for roughly $860 million; it remains part of the same company that owns the CoStar data subscription product.

TenantCloud: Who pays for tenant screening?

Usually the applicant, though the landlord can absorb it. The screening fee is a separate charge from the subscription and is part of how the vendor earns.

LoopNet: How much does listing advertising cost?

The Silver plan starts around $131 a month; Gold and Platinum tiers are priced higher with more placement and marketing tools, quoted directly.

TenantCloud: What happens when I cross a unit band?

The monthly price steps to the next band immediately, so a portfolio sitting one unit over a boundary pays for headroom it is not using.

TenantCloud: Does it handle commercial units?

Only in a basic way. There is no CAM reconciliation or commercial escalation handling.

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